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III Palms - Steakhouse in Tyler, Texas

III Palms

4.4 (191 reviews)

6361 Old Jacksonville Hwy, Tyler, TX 75703

Restaurant

About III Palms - steak house in Tyler, Texas

Customer Review Summary

III Palms offers a range of dining experiences with mixed reviews. Positive feedback highlights fantastic food, especially the creme brulee cheesecake and sea bass, along with exceptional service from staff like Julia and Maddie. Personal touches like customized menus and flowers for anniversaries are appreciated. However, there are complaints about service inconsistencies, such as receiving poorly cooked steaks and delays in food delivery. Cleanliness and presentation, particularly in the open kitchen, raised concerns for some diners. Despite a few critiques, many diners praised the atmosphere, cocktails, and recommended dishes like the Palms chicken, lobster mac n' cheese, and creamed corn. Overall, several customers expressed a desire to return, indicating potential for a positive dining experience.

Key Features

Service options

  • Outdoor seating
  • Dine-in

Highlights

  • Great cocktails
  • Great dessert
  • Great wine list
  • Live music

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Private dining room
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards

Parking

  • Free parking lot
  • Free street parking
  • On-site parking
  • Valet parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
141
4
11
3
22
2
6
1
11
Based on 191 reviews

Russell Williams

2 weeks ago

Our first time here, fantastic experience! Food was amazing, creme brulee cheesecake was out of this world! The manager was super nice. Our server, Julia was amazing and Daniel on the piano was incredible! We highly recommend III Palms!

Oscar “Hungry Traveling Salesman” Castillo

3 weeks ago

First and foremost, if a customer enjoys their steak medium rare, please don't show up with a well done steak. Also, if you're going to bring out 3/4 dishes for a group of 4, don't bring the last dish out when the other guests have already finished their dinner. It's rude and disrespectful to the guests. We literally just watched our guest eat his food 10 minutes after we were done with our main course. The main waitress even laughed at how long it took to get the last plate out. Not impressed at all with this restaurant. And a small piece of advice if you have an open kitchen concept, don't have your chef's shaking their hair around the food and fix your light above the kitchen that kept flickering.

Heather Sisley

2 months ago

Came here for my anniversary dinner and our expectations were exceeded by FAR! The valet guy was super nice even though we didn’t use those services. The greeters were so kind and sat us quickly. Our server Maddie went above and beyond! She recommended the sea bass and it was truly the best piece of fish I’ve ever put in my mouth. They customized our menu with our names and even put some flowers on our table. Great experience!

Abril Gonzalez

3 months ago

My husband and I made a reservation for our anniversary and the attention to detail that they provided to make it special for us was incredible. The food was spectacular and the service was superb. It was on the pricier side, but I feel that it was totally worth it for the overall experience. We will definitely return.

Amber Manning

4 months ago

Everything was absolutely perfect. Atmosphere, service, food, and everything in between exceeded our expectations. My husband and I celebrated our anniversary, with fresh flowers on the table & a personalized menu which was such a thoughtful touch! They accommodated our gluten allergy (even had an employee run to the store to grab GF bread for our appetizer) & everything was delicious. We had the whipped feta (outstanding and beautiful), the Cesar salad (best salad I’ve ever had), the filet (cooked to perfection), Brussels (absolutely mouth watering), puréed potatoes (so yummy), and lobster mac (obviously not GF, but my husband said it was delicious). The sides are big enough to share, so keep that in mind! The virgin Bloody Mary and Hidden Garden mocktail were both so good. Estevian even left us a hand written thank you card and provided outstanding service. Seriously cannot recommend this place enough, and we can’t wait to come back! (As an aside, this probably isn’t a place to bring small children, so mom and dad will look forward to the next sans-kid meal to share here!)

Tammy Blair

1 month ago

This is one of my favorites. The steaks are excellent and the service outstanding. I never have enough room after the meal for dessert, but maybe one day I can try that too! Update: my husband and I chose III Palms for our anniversary. They printed me use that said “Happy Anniversary” for us! Isn’t that fun? And I finally got a bite of dessert: the table side Bananas Foster was fun and totally delish!

Marc Cooper

10 months ago

We checked this new spot out, and we did like it. I would recommend the Palms chicken, lobster mac n' cheese, and creamed corn so far. The only reason I'm giving this spot 4 stars for the food right now is because the pork chop had so much salt that my eyes almost went cross-eyed! I had to scrap it off. It was a lot. If you do decide to try it, then maybe just ask for light salt. The cocktails were really good. I actually recommend the blue & gold martini, berries & bourbon, and the smoked old fashioned so far. The blue & gold martini has a couple of blue cheese stuffed olives, so if you like a little blue cheese, then try it. My wife does not care for blue cheese, and she even thought it was pretty good. The fried green tomatoes are decent, and I really like how that put crab on top of them. However, they should actually be called fried red tomatoes. That creamed corn is ridiculously 🔥. Overall, I would recommend this spot and will definitely be coming back. Our server did a great job, and the food came out in a timely manner. I am interested to see how the outside patio area will turn out. EDIT: Why would you call it fried green tomatoes when they are fried red tomatoes every time? It's still weird not just to call it fried red tomatoes when they have always been red tomatoes. Just a thought. I will say that the blue and gold martini is great and my wife loves the chicken poblano soup.

Paticia Douthitt

5 months ago

The appetizers were excellent. Got the A5 wagyu it came with a hot stone with salt sides and soy sauce you can apply while you cook it at the table . The crispy rice and tuna was lovely and surprisingly flavorful. The wedge salad did not disappoint . The filet a little tough for my taste even at med rare , the wagyu ribeye was decent . The broccolini was on point and the baked potatoes were potatoes . Overall a nice addition to Tyler . Also our server Tyler was amazing .

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–9 PM
Saturday 11 AM–10 PM
Sunday 11 AM–8 PM
Thursday 11 AM–9 PM
Tuesday 11 AM–9 PM
Wednesday 11 AM–9 PM

Price Range