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Texas Roadhouse - Steakhouse in Suffolk, Virginia

Texas Roadhouse

4.3 (4660 reviews)

6130 College Dr, Suffolk, VA 23435

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Suffolk, Virginia

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

The reviews for Texas Roadhouse reflect mixed experiences. Some customers enjoyed the atmosphere and service, with positive remarks about the rolls and the attentiveness of servers. However, many also expressed dissatisfaction with the food quality, noting issues such as bland steaks and undercooked or burnt dishes. Service delays were also mentioned, particularly with adult meals taking too long while appetizers arrived promptly. Concerns about cleanliness, including mold in the dining area, were highlighted by several guests as significant issues. Despite the negative feedback, some reviewers experienced excellent service and good food, indicating that their visits varied widely. Overall, while some patrons had a great experience, many felt that Texas Roadhouse has declined in quality.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
2838
4
1034
3
362
2
169
1
257
Based on 4660 reviews

Natalie Wilson

2 months ago

I ordered the 20oz bone in ribeye with a baked potato and greens beans. I could have done without the green beans because they tasted like can green beans. The steak was medium well and was good but it was a little too chewy for me. I will try them again because I did enjoy the atmosphere and service..I may have just chosen the wrong steak from the window.

Brian Reichelderfer

I gotta be honest this place use to be top notch but here the past couple times I've been the food isn't that good. The steaks really don't have any flavor anymore In my opinion. On my last visit we got 2 country fried steaks and they were servery burnt and inedible, my with got the beef tips and hers was the same way. They did make everything right so that's not the issue at all , I just feel as amazing as this place used to be what happened.

Ezra Jenkins

6 months ago

We got onto the waitlist and when we arrived was immediately sat. We placed our orders and recieved the appetizer and kids meal with 10 mins . The two adult meals however took almost 45mins ,after the order was placed . The server Jeniya came and said it was some kind of issue in the kitchen and they placed a rush on the order. Our food then came out in 7 mins and she apologized, which was highly appreciated . I just wish we did not have to wait 50 plus minutes for our food.

Tess Huber

8 months ago

Unfortunately this restaurant has gone down hill. We went on a slow Tuesday night and were quickly seated but then waited 15 minutes for service and never got plates or silverware. The quality of the food was good but unfortunately we lost our appetite after noticing what looked like mold growing on the wall of our booth. Overall cleanliness of the restaurant didn’t provide a comfortable eating experience

klh1799

I got a kid’s meal for takeout and while I didn’t originally receive the fresh bread that comes with, after calling, I went back and was given twice the amount! Everything, especially the bread, was fresh and delicious! Super grateful for the amazing service and food!

Chan

5 months ago

Came to enjoy and nice meal with my friend, left feeling nauseous and sick after noticing what I was sitting next to. There were huge mold spore coving the wooden boards right beside my head. I did enjoy the food and my wait was very attentive. They need to pay closer attention to how they clean.

Debbie McDaniel

1 year ago

We visited after church. This place was already hopping 15 minutes before the door opened. It didn't take long before the whole restaurant was full. Our server was perfect. She kept our drinks topped off, got our orders, and kept a check on us. Our food came out quickly. My steak was not perfect, but it was good. The rolls were delicious as usual. The music was good. We were able to pay our check at the table...a real plus since our server was extremely busy. The most frustrating moment was the hostess ignoring my request for a table vs a booth. She was going to completely ignore me, but the manager corrected this situation without being asked. Overall, it was a good time with good service and good food.

Rick Parent

1 year ago

Best restaurant steak experience that I have ever had. Beats out the 3-4x more expensive NYC Steak Houses, in my honest opinion. 16oz Ft. Worth ribeye was cooked perfectly. The buns/bread is no joke - worth the praise. Fantastic service and the table-side payment system is just 👌

Location

Contact Information

Hours of Operation

Friday 11:30 AM–11 PM
Monday 3–10 PM
Saturday 11:30 AM–11 PM
Sunday 11:30 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$$