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Texas Roadhouse - Steakhouse in Waco, Texas

Texas Roadhouse

4.4 (4661 reviews)

2815 La Salle Ave, Waco, TX 76706

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Waco, Texas

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Texas Roadhouse has delicious food and excellent service, with staff typically greeting customers with a smile, justifying the long wait times. However, there have been recent complaints about inconsistency in food quality, particularly with to-go orders of burnt rolls. Some customers reported issues with undercooked meats and poor customer service, with a lack of responsiveness from staff and management. Despite some negative experiences, many patrons enjoy the food and service, calling it a favorite and recommending it to others, especially for the steak and appetizers. Overall, while there are mixed reviews, those who have positive experiences highlight great service and a welcoming atmosphere.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
3070
4
948
3
309
2
132
1
202
Based on 4661 reviews

Lisa Lisa

3 weeks ago

Other than the long wait…they have delicious food, excellent service and you’re always greeted with a smile! This is probably why there’s a long wait. It’s worth the wait anytime in my eyes.

Chesney Girouard

2 months ago

I normally love Texas Roadhouse and we get food to go quite often on top of eating in the restaurant. I'm not sure if they have a different cook the last month but we've gotten a to-go order 4 times and not once have the rolls even been edible. They are so burnt that they just get thrown away the second we get home. I was hoping the first time was a fluke but it's happened every time we ordered after that as well for the last month or so.

Joshua Garcia

3 weeks ago

This place is terrible! They have terrible customer service and do not know how to cook food. Ordered medium rare burger and it comes out rare almost blue all mushy. The waitress was not willing to do anything about it and finally the manager came to grudgingly take it off of the ticket. Don't go here as there are so many better places to eat in Waco.

Lesli C

1 year ago

We were visiting the city with my family, and it is the first time I had lunch in this place, everything was delicious. We have recommended it to our neighbors and they were fascinated with their food. This place has a great steak cut

Vianey Suarez REALTOR

2 months ago

My Son’s favorite restaurant in Waco! I love their rolls and potato skins. Service is prompt and great, we’ve never had a bad experience at TRH. Highly recommended!

Angela Ellis

7 months ago

Apparently, medium rare means something different here. First steak came out over-cooked. Took 35 minutes for them to make a new one, which was also wrong. The service was beyond lacking, too. Manager didn't seem to care, really, either. I won't be back. Hands-down worst Texas Roadhouse experience ever. They are out there giving the chain a bad name.

Scott Watson

12 months ago

Wonderful service. The wait was 4 mins on a Thursday evening in a very crowded place. The hostess asked us while we walked to the table if we’d been to that TX RH before. I replied that we’d not been to this one. About 5 mins after sitting down, a supervisor came over and welcomed us, gave us a coupon for a free appetizer and a bag of peanuts. A very nice gesture. The food was great. Just what you’d expect.

Nestor Soto

2 months ago

Really good service and food, I used the waitlist online and walked in after 20 minutes right after I was taken to a booth.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 4–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 4–10 PM
Tuesday 4–10 PM
Wednesday 4–10 PM

Price Range

$10–20