
Texas Roadhouse
2815 La Salle Ave, Waco, TX 76706
About Texas Roadhouse - steak house in Waco, Texas
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Customer Review Summary
Texas Roadhouse has delicious food and excellent service, with staff typically greeting customers with a smile, justifying the long wait times. However, there have been recent complaints about inconsistency in food quality, particularly with to-go orders of burnt rolls. Some customers reported issues with undercooked meats and poor customer service, with a lack of responsiveness from staff and management. Despite some negative experiences, many patrons enjoy the food and service, calling it a favorite and recommending it to others, especially for the steak and appetizers. Overall, while there are mixed reviews, those who have positive experiences highlight great service and a welcoming atmosphere.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great tea selection
- Sports
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Small plates
- Vegetarian options
- Wine
Dining options
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Usually a wait
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Lisa Lisa
Other than the long wait…they have delicious food, excellent service and you’re always greeted with a smile! This is probably why there’s a long wait. It’s worth the wait anytime in my eyes.
Chesney Girouard
I normally love Texas Roadhouse and we get food to go quite often on top of eating in the restaurant. I'm not sure if they have a different cook the last month but we've gotten a to-go order 4 times and not once have the rolls even been edible. They are so burnt that they just get thrown away the second we get home. I was hoping the first time was a fluke but it's happened every time we ordered after that as well for the last month or so.
Joshua Garcia
This place is terrible! They have terrible customer service and do not know how to cook food. Ordered medium rare burger and it comes out rare almost blue all mushy. The waitress was not willing to do anything about it and finally the manager came to grudgingly take it off of the ticket. Don't go here as there are so many better places to eat in Waco.
Lesli C
We were visiting the city with my family, and it is the first time I had lunch in this place, everything was delicious. We have recommended it to our neighbors and they were fascinated with their food. This place has a great steak cut
Vianey Suarez REALTOR
My Son’s favorite restaurant in Waco! I love their rolls and potato skins. Service is prompt and great, we’ve never had a bad experience at TRH. Highly recommended!
Angela Ellis
Apparently, medium rare means something different here. First steak came out over-cooked. Took 35 minutes for them to make a new one, which was also wrong. The service was beyond lacking, too. Manager didn't seem to care, really, either. I won't be back. Hands-down worst Texas Roadhouse experience ever. They are out there giving the chain a bad name.
Scott Watson
Wonderful service. The wait was 4 mins on a Thursday evening in a very crowded place. The hostess asked us while we walked to the table if we’d been to that TX RH before. I replied that we’d not been to this one. About 5 mins after sitting down, a supervisor came over and welcomed us, gave us a coupon for a free appetizer and a bag of peanuts. A very nice gesture. The food was great. Just what you’d expect.
Nestor Soto
Really good service and food, I used the waitlist online and walked in after 20 minutes right after I was taken to a booth.
Location
Contact Information
Hours of Operation
Price Range
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