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The Butcher Shop Steakhouse - Steakhouse in Memphis, Tennessee

The Butcher Shop Steakhouse

4.3 (1826 reviews)

107 S Germantown Pkwy, Cordova, TN 38018

Steak house
Bar
Caterer
Restaurant

About The Butcher Shop Steakhouse - steak house in Memphis, Tennessee

No-frills spot for steaks, chops & chicken served with classic sides like baked potatoes.

Customer Review Summary

The Butcher Shop Steakhouse generally receives positive feedback for its well-cooked steaks and delicious food. Several reviewers praised the quality of their meals, with highlights including the 12oz filet, cowboy ribeye, and various side dishes. Many guests appreciated the attentive service from servers like Kendra, Frederick, and Abraham, noting they made the dining experience enjoyable. However, there were complaints about rude staff members, such as a young hostess, and issues with automatic gratuity being added to the bill without prior notice. Some diners expressed disappointment over certain menu items and the overall experience not meeting expectations, especially regarding bland appetizers and service mishaps related to food allergies. Despite some negative experiences, many guests plan to return for future visits due to the quality of the food.

Key Features

Service options

  • Outdoor seating
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Fireplace
  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great dessert
  • Great tea selection
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Vegetarian options
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1203
4
318
3
130
2
71
1
104
Based on 1826 reviews

Cody

1 month ago

The place was very nice. My wife and I both got steaks that were very well cooked, drinks, and desserts. Kendra was absolutely fantastic. We've already picked out what we want from the menu next time we visit.

Katie Freeman

My husband and I decided to go on a date and try this restaurant because we had never been. This was a rare occasion where we were kid free and looking forward to a nice meal. First I would like to say, the food was excellent. My husband ordered the med rare 12oz filet (which was cooked perfect), with the twice baked potato. The lemon drop martini and Cajun shrimp pasta were outstanding. However, I am very disappointed in the staff I encountered. When my husband and I walked in the young blonde host was very rude and acted like she did not want to seat us. Instead of welcoming us into the restaurant, she looked us up and down and said, “I’m guessing y’all don’t have a reservation”. I was really taken back by this, but decided to give the restaurant a shot anyways despite being treated rudely. We were sat at a 2 top table around the corner/towards the back…odd. We enjoyed our meal and the food was excellent. The server brought our check out and had already added 20% gratuity, which was strange to me because we were a party of 2, and I didn’t see any verbiage anywhere explaining that they automatically add gratuity to all bills. We also tip and tip well, we were both servers in our HS/college days. This felt like the server was “assuming” we were going to tip and adding that to our bill, he also did not tell us he added it. I would have been willing to tip him 25-30% if we weren’t treated like second class citizen by the staff. I would return because the food is truly very good, but I do not want to be treated by staff the way I was again. Very disappointed in my experience.

Towanda “Princess”

1 year ago

Came for a celebration dinner. We were a large party and had a room in the back. It was set up very nicely. Our server Frederick did a good job. We had a limited menu to choose from since our party was so big. Our drink order was placed as soon as we arrived. I got the Pomegranate Margarita and it was delicious. So delicious I had to get another one!! When everyone arrived our order was taken. Salad came out first then the entree finished with dessert. The grilled chicken was nicely seasoned and cooked. The brownie could have been warmed up but instead it was cold. I really wanted to try their lamb chops but it wasn't on the menu we had. Will come back to give that a try.

Josh Murphy

6 months ago

Had cowboy ribeye and asparagus. Steak was awesome service was great. Santana was my waitress she took great care of me. Will come back for sure next time I’m in Memphis.

C C

We had the prix fixe dinner and it was just OK. The appetizer was colorful chips and spinach/artichoke dip. It was fine, but the dip was bland and needed a little salt. Salad was somewhat institutional but just fine. Bread was fine. The steaks were cooked as ordered and were just fine. Side dishes were just fine. Desserts were just fine. Service was fine. Nothing was bad, but nothing was memorable. For $180 for two people, something should have been memorable.

april williamson

Great experience. Our server Abraham was absolutely wonderful. So attentive and had great suggestions. Amazing service and can really tell he cared. Haven’t had good service like that in a long time. Food was good too. The classics done right.

Kym Gibbs

I want to update this review! I spoke with the management staff from this location and they are beyond amazing and have ensured me the proper training will be performed! I will try this restaurant again in the future! BEWARE If you have an allergy! I have a garlic allergy and the server Rick did not care and was not knowledgeable.First I ordered a salad with meal and explained my allergy, He informed me that dressings don't contain garlic. B.S. Very few don't he never checked. I then asked if steaks were seasoned with garlic and told No. after eating I was extremely ill due to an allergic reaction. TRAIN YOUR STAFF!

Tonya Johnson

1 year ago

We visited this location for my birthday dinner, and we truly enjoyed it. Kyle was our server, and he was amazing. He made lots of suggestions and answered all our questions. We tried the crab cakes, and they were okay. I'm a Floridan, so fresh seafood is my preference, so you could taste the fillers, but it was ok. We also had the spinach dip, which was delicious. I had a Ceasar salad, and the Mister had a house salad. For our entrees, he had the ribeye steak with a loaded baked potato, and I had the T-bone steak with a loaded baked potato as well. The steaks were so tender and delicious. They also gave me a free brownie and ice cream as a birthday treat. As well as we got the fried apple pie and ice cream. Both were great. We will definitely be back.

Location

Contact Information

Hours of Operation

Friday 10:30 AM–2 PM, 5–9 PM
Monday 5–8:30 PM
Saturday 4:30–9 PM
Sunday 11 AM–2 PM, 4–8 PM
Thursday 5–8:30 PM
Tuesday 5–8:30 PM
Wednesday 5–8:30 PM

Price Range

$50–100