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Texas Roadhouse - Steakhouse in Rochester, New York

Texas Roadhouse

4.4 (3231 reviews)

3065 W Ridge Rd, Rochester, NY 14626

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Rochester, New York

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Caution advised for peanut allergy sufferers, as peanuts are available upon request. The restaurant features clean bathrooms, delicious appetizers, and fantastic biscuits with whipped cinnamon butter. The Dallas Filet is a popular choice, known for its tenderness and flavor, while sides like mashed potatoes and green beans with bacon are recommended. Appetizers like boneless buffalo wings are praised, and prices are considered reasonable with consistently excellent service. Some patrons reported issues such as overcooked steak and unappetizing chicken texture, although the rolls received praise. Service quality varies; some reviewers experienced cold or unenthusiastic servers, while others praised proactive and friendly staff. A medical emergency was handled with professionalism, highlighting the staff's training and kindness. The atmosphere is generally fun and welcoming, making it suitable for celebrations, albeit with some comments about smaller portion sizes and upselling practices.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
2239
4
570
3
191
2
93
1
138
Based on 3231 reviews

Courtney Burley

1 year ago

⭐ Caution about visiting this restaurant if you have a peanut allergy ⭐ They now have peanuts back, you just have to ask for them. The bathrooms were clean. The appetizers are delicious. And also their biscuits with whipped cinnamon butter is fantastic! Nice steak place if you're trying to go out and have a nice dinner without spending a lot of money.

Sondra Knight

I always have a great dining experience at Texas Roadhouse. While I tend to stick to the same meal, it never disappoints. My go-to order is the Dallas Filet, cooked medium, and it’s always tender, flavorful, and perfectly cooked—no steak sauce needed. For sides, I choose the mashed potatoes with brown gravy and the green beans, which seem to be cooked in a broth with bacon and onions. I absolutely love them! To start, we always enjoy the boneless buffalo wings, which are a delicious way to kick off the meal. For a steakhouse, I find the prices to be reasonable, and the service is consistently excellent. On our last visit, we encountered a minor issue, but the manager promptly handled it, which speaks volumes about their commitment to customer satisfaction. A well-managed restaurant truly makes a difference, and it shows in both the service and the overall experience. I have no complaints—just great food, a welcoming atmosphere, and outstanding service every time!

Melissa Le

8 months ago

Went with my sister, so the company was great. The kitchen messed up almost all the food. Steak was overcooked. Chicken was just weird texture. Like "woody"? Green beans were completely drowning in a pool oily substance? The mango in the drink tasted "fishy". The rolls were great. I was overall not impressed. The server was very good tho.

Kelly Scott

We used to love this restaurant but last night was very disappointing. The server was cold and unenthusiastic. The ribs were so dry and burnt that I couldn’t bite through them. It was like chewing beef jerky. The server tried to make it right and brought out more dry ribs. We tipped her well (23%) on the tabletop kiosk. She never said goodbye, thank you, have a good night… no acknowledgment at all. We finished eating, paid and left. Terrible experience overall!

Michele DePetres

We had a medical Emergency while eating at Texas Roadhouse recently and wanted to take a moment to Thank all of the staff, including the Owner,General Manager, Manager and our server, Kenny. We also blessed to have a Nurse who was nearby who also stepped in without hesitation. We can not Thank you all enough for your kindness and training for these situations. We will be back soon!! Our server, Kenny, is outstanding!

Luis Garcia-Rivera

2 weeks ago

I love this place and u can’t go wrong with the bread and butter

Mel Chan

11 months ago

My husband and I went in on a Tuesday evening, and were seated immediately. Our server was very friendly, really enjoyed the fun and happy atmosphere. The food was pretty good. Portions are a lot smaller than I remember but I get it. Overall we had a lovely time. The only thing I noticed is they try to sneakily ask if you want an add on without telling you that it is extra just be aware of that and you'll be good.

Melody Miller

Very fun place to eat and to celebrate a birthday. Great food and really friendly staff. Our server was a girl named Sarah, and she was absolutely amazing at her job. Thank you, Sarah!

Location

Contact Information

Hours of Operation

Friday 3–10 PM
Monday 3–10 PM
Saturday 11:30 AM–10 PM
Sunday 11:30 AM–9 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$20–30