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Philly Steakout ROC - Steakhouse in Rochester, New York

Philly Steakout ROC

4.2 (429 reviews)

1595 Long Pond Rd, Rochester, NY 14626

Cheesesteak restaurant
Family restaurant
Takeout Restaurant
Sandwich shop

About Philly Steakout ROC - steak house in Rochester, New York

Customer Review Summary

Philly Steakout ROC has received mixed reviews since its ownership change. Many reviewers noted an improvement in food quality and service, highlighting the owner's involvement and care. Customers appreciated the tasty steak subs, good portion sizes, and crispy fries. However, some patrons experienced issues with dry or poorly prepared items, including incorrect orders and soggy bread. Despite the small space and limited parking, several customers expressed a willingness to return and explore the menu further. On the downside, there were complaints about cleanliness and the overall quality of some dishes, leading to disappointment.

Key Features

Service options

  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Comfort food
  • Food
  • Quick bite

Dining options

  • Lunch
  • Dinner
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual

Crowd

  • Groups

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
262
4
73
3
36
2
24
1
34
Based on 429 reviews

Nick

I just ate here for the first time since it changed ownership. It's a night and day difference. The owner is behind the grill and you can tell he cares. After having a brief conversation with him, I knew it was going to be good. If you haven't been here in years like myself, give it a shot. You won't be disappointed

Dessire Torres

3 months ago

Food was really good wish I been knew about this place and I’m around the corner from here.

Greta Park

I was running an errand and just pulled in. It is on the small side, the parking is limited. The counter service was quick and efficient. The food okay. I ordered the medium philly. If I return I would have to ask for more toppings as they were so limited it was hard to noticed them. I think I only had one slice of mushroom. It was tasty but not worth the money all n all. I was disappointed.

Ben C

I really liked my steak sub there. For the price the portion size was good. I really liked the bread that they served, however, the steak was a little dry but overall very good. I don't know if they offer any type of sauce to add to it but like I said overall it's good. I recommend this place and I hope to go back soon to try out other menu items.

Ciara James

Ordered a crispy chicken sub which automatically comes with buffalo as stated on the menu. Got a plain dry sub with no sauce and just cheese. What a waste of money. Only 2 people working. Even repeated my order and still got it wrong. Not one to complain but when you are hungry and you don't get what you ordered it's annoying.

Philadelphia Collins

Years back this place had delicious food. I visited today and it was a sloppy flavorless mess. The roll was all soggy and wet. The steak was full of onions even though I only wanted steak and cheese. $22 for a sandwich and fries is ridiculous with this flavor.

Eric Burns

1 year ago

If you're looking for a cheesesteak in Rochester, this is a great option. I ordered the Large Buffalo Cheesesteak Lunch Combo, and it was great. The French fries were hot, crispy, and had the right amount of salt. The Cheesesteak was excellent and they didn't skimp on any portions. Lots of meat and the toppings compliment the tasty meat. The restaurant is small and old looking like an old roadside food stand, but the food is worth it. These people are doing it right. Support this local business and enjoy the wonderful offerings they have. Will definitely be a repeat customer.

Tito Ortiz

This place absolutely doesn’t even deserve a star. Ordered a cheese steak and it was very dry and bland with no flavor at all I don’t recommend this establishment the inside was very greasy and dirty and there’s just no care taken in the food.

Location

Contact Information

Hours of Operation

Friday 11 AM–9 PM
Monday 11 AM–9 PM
Saturday 11 AM–9 PM
Sunday 12–7 PM
Thursday 11 AM–9 PM
Tuesday 11 AM–9 PM
Wednesday 11 AM–9 PM

Price Range

$10–20