
Nucci's Italian Seafood & Steak House
807 Ridge Rd A, Webster, NY 14580
About Nucci's Italian Seafood & Steak House - steak house in Rochester, New York
Customer Review Summary
Nucci's Italian Seafood & Steak House has received a mix of reviews. Many diners praised the food, particularly the Italian wedding soup, Alfredo sauce, and various main dishes. Some customers had positive experiences with attentive servers and enjoyed the atmosphere. However, several reviews highlighted the owner's aggressive behavior towards staff and customers, creating a negative impression. There were complaints about long wait times for food and unprofessional service, as well as issues with the bill. Overall, while the food quality is often noted as a highlight, service complaints, especially regarding the owner's conduct, overshadow the dining experience for some patrons.
Key Features
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great coffee
- Great dessert
- Great wine list
- Live music
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Food
- Happy hour drinks
- Hard liquor
- Small plates
- Vegan options
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Romantic
- Trendy
- Upscale
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Transgender safespace
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- On-site parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Brina Butchko
EDIT**** I visited for a second time this time brought my husband and daughter. We made reservations. When we arrived there was another party waiting. I didn’t mind the wait because I really liked the food last time. While I waited I noticed a man go behind the bar and make some special coffee. The way he was preparing it was really interesting to me so I watched. A young lady that was working came behind the bar and asked the man a question. He turned to her put his face about two inches from hers and screamed at her while waving his hands on either side of her head. I instantly felt disgusted by the way he was treating this person. I told my husband what I had seen and I decided that I wanted to leave. I waited a little while longer and when the man came to seat us I let him know that I was leaving because I had witnessed him verbally abusing that young lady and he then decided that he would verbally abuse me also. He started waving his hands in my face and when I walked out he followed us out into the parking lot screaming at me. He was telling me I shouldn’t be watching what he’s doing that she’s just a worker and if she doesn’t want to get yelled at she should just do her job right. Then he told me to go put a bad review on Facebook because he was the owner, he’s old school and he does what he wants. So here it is. Needless to say even though I really enjoyed the food my first visit I’m really disgusted by the way the owner treats his staff and that he thinks it’s appropriate to scream at people. Humans deserve basic courtesy and dignity, even workers……. My daughter and I visited for dinner. This was my first time coming in. The food was all delicious. Our waiter Steve was so charming and attentive he made it a wonderful experience. We had potstickers for an appetizer, my daughter had the chicken parmigiana that was enormous and I had the Brazilian lobster tail. Delicious and beautiful.
Gerald Jackson
Make sure you include the Italian wedding soup. To your order, chicken French. Don't have a photo, but if it did, it would be just as good as the food.
Derya akca
We went there for our wedding anniversary, and we had a reservation already made. it was Monday evening and there were only 4 tables full including our table (just couples) Waited for our food for maybe about an hour. My risotto was very very solid and not creamy at all. Fish had no taste at all. My husband ordered chicken French and had no taste at all. we paid over $100 plus tip and was not worth it. Our server was nice. the only thing good was that olive oil dipping sauce. I would not go there again.
A
First time eating here and my husband and I were so impressed! Very good Italian food! We will definitely be back. I loved the Alfredo sauce and Italian wedding soup. It had so much flavor! Also thank you for getting us in for a last minute dinner. We loved everything!
Paul Agostinelli
My wife and I went here on a snowy Saturday night, we made a reservation and were seated immediately after entering. Our server (Carmela) was friendly, courteous, and helpful. My wife ordered the seafood fra diavolo and I ordered tripe which were both served hot and were excellent. The bread was fresh and warm and the Italian wedding soup was great also. We were not in a hurry so waiting a while for our freshly cooked dinners was not a problem for us. All the people on here complaining about waiting too long should probably try McDonald’s or Burger King next time if you are in such a big rush. The owner is right, good food takes time and costs a little more. Keep up the good work Nucci’s, we will be back!
Mike nichols
I don't normally rate restaurants but this was a horrible experience. It started at the bar when we ordered wine and a group of lady's next to us was told by the bartender to get another round in before 6pm so they could get happy hour price. I asked if I could pay to also get that deal and was told Moscato wasn't on the list for happy hour. There was a total of 8 in our party and our waiter was not very friendly and took forever. Never asked if we wanted more water or another round of wine so I went to the bar and was snapped at and told to have a seat and he would get it which he never did. The food was pretty good but when we got the checks there were uncharged for things that the waiter never mentioned and rudely snapped back and said it's clearly marked in the menu. Never felt so ashamed
Jesse Ward
If I could leave no star I would. Half empty restaurant and our 4 top was there for 2 and a half hours for three pasta dishes and one appetizer. We get our bill, and see that it costs 4 DOLLARS to add crumbly blue cheese to a side salad. This place is a joke.
George P Glessner III
The food was great! Service stretched thin (valentine’s day) but still did well. The only negative was when the owner/manager came to our table while the waitress was talking our order and chewed her out for serving a table she was not assigned because the waiter assigned asked her to. I understand why table assignments are important, chewing her out and being very nasty about it really made it uncomfortable for us and all the patrons around who just sat there wide-eyed and stunned. Hopefully just the stress of the holiday and not the norm.
Location
Contact Information
Hours of Operation
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