
Texas Roadhouse
131 Faunce Corner Mall Rd, Dartmouth, MA 02747
About Texas Roadhouse - steak house in New Bedford, Massachusetts
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Customer Review Summary
Texas Roadhouse receives mixed reviews from diners. Some locations are praised for excellent service, delicious food, and a welcoming atmosphere. Highlights include perfectly cooked steaks, flavorful dishes, and friendly staff, with specific mentions of great servers like Kaitlyn, Janiah, and Annie. However, several guests report disappointing experiences, with issues like undercooked or overcooked steaks, poor marbling, and lackluster service from management in addressing concerns, leading some patrons to consider other chain steakhouses. Noise levels are also a common complaint, with some finding the music too loud during their meals. Overall, while many enjoy their visits, consistency in food quality and service appears to be a significant concern.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Sports
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Late-night food
- Small plates
- Vegetarian options
- Wine
Dining options
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Usually a wait
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- Good for kids birthday
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Buster Cat
Visited another Texas Roadhouse location. This location is one of the closer locations to Cape cod. Conveniently located off the highway. Restaurant was busy. Waited 20minutes for a table. Server was excellent. Food was great. Steak was cooked to perfection and that bowl of chilli was as good as they come. This is one of the very successful chains today.
Brian Pex
To begin, I’ve never had a bad steak at Texas Roadhouse until tonight. Make that two bad dinners. I ALWAYS order medium rare and it’s always good. This first picture was tonight’s - RAW. THAT IS NOT MEDIUM RARE! The second pic was from two years ago and it was maybe one of the best steaks I’ve ever had including high end steakhouses. Perfect. I noticed in the case on the way in the marbling in the steaks wasn’t very good but fine, they usually do a good job. Waitress said “warm red center ok?” and I said “Yes” because I’ve never had an issue. My girlfriend ordered the Dallas filet med well and it was the other extreme - dry, burned, and tasteless. Awful. That is the third picture here. The worst part is the waitress almost wanted to argue sort of. Just looking at it says NOT COOKED RIGHT. She says “Is the center cool or warm?” It was like room temp. Not warm. Not cool. BUT MAINLY IT WAS NOT MEDIUM RARE. So it goes back with “I’ll tell them it’s not the way you wanted it…” NO! IT IS NOT COOKED AT ALL! People at another party behind us - same thing. Undercooked. It’s like they have the heat too high or the steaks are too close to the heat source. Outside is singed but the inside mushy and nearly raw. I’ve never had an issue but after this, I’ll stick with Longhorn for chain steakhouses. This was chewy and tasteless. Just a bad meal. Very disappointing. Also, stop with the blaring loud music. It’s ridiculous.
Richard pelley
**5-Star Review for Texas Roadhouse – North Dartmouth, MA** I had an absolutely **amazing** experience at Texas Roadhouse in North Dartmouth! From the moment we walked in, the atmosphere was welcoming and lively. The food was **incredible**—everything was cooked to perfection, packed with flavor, and served hot and fresh. The rolls with cinnamon butter? Absolutely **next-level**! What truly made the experience unforgettable was the **top-tier service**. Every staff member was friendly and attentive, but a special shoutout to **Kaitlyn**, who went above and beyond to make sure everything was perfect. She was incredibly kind, professional, and made our visit even more enjoyable. If you're looking for **great food, amazing service, and a fantastic dining experience**, Texas Roadhouse in North Dartmouth is the place to go! I’ll definitely be back!
Travis B
Very disappointed to say the least. Husband and I came in tonight for steaks to celebrate our anniversary and mine was a complete miss. I ordered the 8oz filet, and the first one that came out was full of fat wherever you cut into it. No biggie, it happens. They put a new one on the grill for me and my husband ate his prime rib alone. Annoying but whatever. Second steak comes out, no longer fatty, but was rare instead of medium rare. The manager brought it out to our table (Mind you my husband had already finished eating by now) and didn’t even wait for me to cut into it before disappearing again. The only saving grace of the evening was our fantastic waitress Janiah. She asked how my replacement steak was and I showed her where I had cut into it and she confirmed that yes, it was rare, not medium rare. Told us she was going to ask her manager to comp the steak. Turns out the manager thought screwing up my meal twice only warranted $15 off the entree. Bizarre. Won’t be returning to this restaurant any time soon.
George Stelljes
My wife and I dined here for lunch on Valentine’s Day. The atmosphere was Texas country, the service was excellent and the food was great. Anjelina did a fantastic job as our waitress. She hustled the entire time to provide superb service. We started with hot buttered rolls, followed by house salads that were fresh and crispy. My six ounce sirloin was cooked just the way I like and the baked potato had plenty of butter and sour cream. My wife enjoyed her grilled shrimp. It was an excellent lunch.
Domenica Hagan
We had an incredible experience yesterday at Texas Roadhouse in North Dartmouth celebrating my father in laws 90th Birthday. Our server Annie was fantastic and very attentive to our needs. She was upbeat and friendly and really made our experience special. The food was excellent and we received a visit from the Manager Cameron who checked in to make sure that we had everything we needed. It was a five star experience and we look forward to our next visit and thank the staff for their hard work and attention to detail.
Ducky McScrooge
Far outperforms the competition... Great food ...great service ...great atmosphere... affordable... A little slice of Texas heaven... The menu is an absolute delicious rodeo for your mouth... 10 thumbs up 👍!
Butterfly “Pegalina” Kisses
Thanks to our wonderful waitress for a great night. The food was amazing. My only complaint would be of the music being a little too loud but we were also under a speaker. Overall we had an amazing time.
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