
Logan's Roadhouse
1210 Illinois Rd S, Fort Wayne, IN 46804
About Logan's Roadhouse - steak house in Fort Wayne, Indiana
Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.
Customer Review Summary
Customer service varies significantly at Logan's Roadhouse. One reviewer had a negative experience with a distracted host and unresponsive waiter, resulting in a poorly cooked steak and unsatisfactory service. Conversely, another patron praised their server Sasha for great service and perfectly cooked steak in a clean, cozy environment. Several customers noted a decline in food quality over the past 1-2 years, mentioning issues like frozen salad and gristly steak, despite polite service. Positive reviews highlighted delicious ribs and garlic broccoli, quick service, and an enjoyable ambiance. Another regular customer appreciated the consistent quality of food and service over the years, though they acknowledged occasional undercooked steaks. A few reviewers also commented on reasonable prices, tender options, and the joy of unlimited rolls, with an overall sense that the restaurant can provide a pleasant dining experience when the service and food quality align.
Key Features
Service options
- Curbside pickup
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Great dessert
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Tom Bronstetter
Went for my wife's birthday and what a mistake. First off, the host that sat us was scratching his head the whole time he led us to our seat. Then we ordered our food, med. rare, it came out rare. We couldn't complain about it as the waiter never returned to the table after bringing the food. The manager did make it right by not charging for one steak, but I had to ask for him to come to the table because the only time we saw him is when he was messing with the TV. Terrible customer service
Joe Oliver
Great service Sasha! And the steak was cooked perfectly!!! Very clean and cozy dinning area, with great music playing on the speakers!
Nathan Smith
This place used not to be terrible. It has gone down over the last 1-2. Food was almost edible. Salad was frozen. Steak was just all grissle. Could hardly eat it. The french fries were the only thing I ate. Server was polite, place was just dead tho. It make sense why.
Liam DeFrain
Ribs we're delicious, garlic broccoli was sooo good I could have very easily ordered two servings of just that. Service was quick and friendly and the restaurant had a really cool vibe. Tried the southern peach iced tea cocktail, very tasty but very strong. will definitely be coming back. Potato skins were also delicious.
Scott Kreigh
We had a late lunch after an afternoon of shopping. The dining room was very clean. The waitress was polite and very attentive. My girlfriend's surf and turf was wonderful. However, the porterhouse I ordered was pretty gristly..
Trentin Worsham
We've been going to this location for years and they've yet to disappoint! The service has always been great, and the food is fantastic! Genuinely some of the best steaks I've ever had in my life have come from Logan's Roadhouse (this location and others). Occasionally they'll undercook a steak, but I've yet to have that worsen my experience! If it is an issue, check it when they bring it out and I've never had any problems getting them to correct any issues we might have.
Deserae B
Reasonable prices for decent steak. I had the cheapest option on the menu, the Logan, and it was super tender and flavorful. Unlimited rolls always make my kids happy. The service was great, our server was very kind and patient and checked on us multiple times. I wish I remembered her name.
Jane Huntley
My brother and I needed a quiet place to talk. Logan's Roadhouse provided it. Our waitress Cara(hope its right) was absolutely wonderful. Thank you.
Location
Contact Information
Hours of Operation
Price Range
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