Back to Gilbert
Texas Roadhouse - Steakhouse in Gilbert, Arizona

Texas Roadhouse

4.4 (5706 reviews)

5086 S Power Rd, Gilbert, AZ 85212

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Gilbert, Arizona

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Texas Roadhouse is praised for its great steaks and overall dining experience. Many customers appreciate the food, service, and ambiance, especially the hot bread and flavorful appetizers. While most steaks are cooked well, some diners have experienced issues with undercooked or overly salty dishes. Customer service has been hit-or-miss, particularly during busy hours, leading to long waits and order inaccuracies. Updates show responsiveness to customer feedback, particularly regarding seasoning requests. Overall, the restaurant is highly recommended for its quality food but may vary in service depending on the time of visit.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
3927
4
1027
3
323
2
161
1
268
Based on 5706 reviews

Ron Williamson

3 weeks ago

When you want a great steak. And everything that comes with it. And a bag of Peanuts. Great food, service, and atmosphere. I've had steaks cooked incorrectly at other place more than a few times, but here they almost always get it right. I say almost always because the last time, they totally undercooked it. I just took it home and it cooked more when I reheated it the next day. But hey, every place has an off day, and deserves a pass. I still highly recommend this place.

Alan Shaw

3 weeks ago

It was a wait due to it being a long weekend, best to book online. Excellent staff. I'm not a big meat eater, but when I do eat meat, it has to be good. My steak and chicken were 10 out of 10

Donna

1 month ago

The food was outstanding!! We ordered the rack of ribs. They practically fell off the bone. The bread is hot and tasty. A bl²ooming onion was the appetizer The staff was friendly and helpful. I would highly recommend!

Megan Pepper

5 months ago

Update on the online order. I just received a email and they credited my acct. we will be back to eat again. We ordered pick up last night for my husbands birthday. All of the potatoes were overly covered with salt. None of us could eat them and mine was black on the inside. I sent a note to them to contact me but haven’t heard back. My steak tasted awful and mush. So weird because we love this place and eat in and take out.

Joey Ross

Visiting this Texas Roadhouse location is a hit or a miss. If you come at obscure hours when it is not busy, you will more than likely be treated to excellent customer service and delectable food cooked the way you want. Now, if you come during their peak business hours, be ready to be told the wait is only thirty minutes but wait an hour and a half. Great! Now you’re seated after 3X the wait originally wait you were told. Server takes another 20-30 minutes to get to your table to begin orders. After you order your food, wait another hour with a very loud ambiance. Look at that! Your food arrived. Uh oh, it’s missing multiple sides and sauces described on the menu. UH OH your steak is uncooked when you asked for medium well! Time to talk to the server so they can take the steak back to cook for longer. Now you paid full price for mediocre service, wait times, and food. All in all, I would highly recommend against coming during any busy hours. Regular hours when it is not busy is great.

Nichole Black

It's been a few years since I've been there. The welcome back was amazing. Great bread, food looked and tasted delicious 😋. The female server was very polite, fast, and attentive. Drinks, tea, sampler appetizer, and chicken/steak dinner. They still sing for birthdays as well. Clean, good, fun atmosphere. Gilbert, AZ location. Sorry, I forgot to take photos. Happy foodie.

Derek

10 months ago

Probably the saltiest food I have ever had in my life. The chicken was literally nothing but salt as well as the fries, to the point they were almost inedible. Also the potatoskins were 90% cheese and 10% potato and the "bones wings" were a joke and cold. I will give them points for a good cook on the burger and the fried pickles were good. But the bill was almost $70 for 2 adults and a kid and the food was pretty awful. The service was great so nothing at all bad about the people there. Update: I did speak with Texas Roadhouse and they were very responsive, they informed me that you are able to request less seasoning and salt on your food, which think is great to know. I'll look forward to giving them another try and see if we provide an updated rating.

Victoria

8 months ago

The food was delicious. Started off with the rattle snake bites as an appetizer. Had the sirloin steak and barbecue chicken - I would also recommend the chicken fried chicken. The country fried steak is delicious as well. The sides has mashed potatoes, chili, and mac and cheese. The chili and mac pairs well for leftovers the next day 👍 also the rattle snake bites and chili together is bomb!

Location

Contact Information

Hours of Operation

Friday 3–10 PM
Monday 3–10 PM
Saturday 11 AM–10 PM
Sunday 11 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$20–30