
Saltgrass Steak House
2943 John Hawkins Pkwy, Hoover, AL 35244
About Saltgrass Steak House - steak house in Birmingham, Alabama
Informal Texas-themed chain offers a meaty menu & full bar amid cattle kitsch decor.
Customer Review Summary
Reservations for special occasions may not receive special treatment. Service can be inconsistent, with some staff praised while others are criticized. Temperature control in the restaurant was an issue, with complaints of being cold. Food quality is generally praised, with highlights on specific dishes like steak, shrimp, and fried mushrooms. Experience with the bar and kitchen speed is positive, even during busy times. Customer service can be exceptional, with particular staff members receiving commendations. While prices are seen as reasonable, some menu items have been discontinued. Cleanliness, especially at tables, has been a concern for some guests.
Key Features
Service options
- Curbside pickup
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Great dessert
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Planning
- Accepts reservations
- Usually a wait
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Mar Jam
I made reservations for a landmark anniversary two days in advance. They don’t do anything special for your anniversary, ladies and gentlemen! Our server lady was nice but the manager sucked and the dude waiter was grouchy. They put us by a window and it was freezing cold with no heat on. I opened the blinds to warm up but the manager came and snapped them shut. The food was great and I have leftovers for tomorrow. They really do have awesome handmade dressing, croutons, bread pudding, etc. I’m basic so I got steak and shrimp with a baked potato and a Caesar salad. Bread was fine too. I would go to the fireplace and stick my hands by it to warm up since they didn’t turn on the heat. That’s why I downgraded the atmosphere! Plus I saw forks and crayons in the blinds stuck down in there, you know, the blinds the manager rudely shut, thus cutting off my warmth. I’m sitting at the bar next time.
Greg
Went on a Saturday night around 7pm & the place was packed but we were seated quickly. Within 20 minutes we had our meals & the food was great. We had the Larado chicken & a fried shrimp plate. Both arrived hot & well seasoned and were very good. Great place to eat even when packed.
Liz Huynh
We went back to celebrate my and my brother-in-law’s birthday and had an incredible experience! Connor and the whole staff were exceptionally kind and friendly. Every meal was prepared with perfection and every cocktail was delicious and refreshing. I recommend this place to everyone who is interested in a fabulous meal whether it’s a steak dinner or a fun lunch.
TN Dougherty
First time visiting Salt Grass and it was everything promised and more. Service was great and the food was perfect, every single dish. Had the fried mushrooms appetizer. Hot crunchy batter was stellar. The seasoning on our entrees were more than excellent. Lives up to it's reputation. This is one of our new favorite dining spots.
Mrs. Clark Williams
Our organization had a meeting 2/8/25 during lunch. From the moment we arrived until we left we received excellent customer service. Derrick was extremely helpful and polite. His personality and attitude made us feel comfortable. He took his time to explain the menu, made us laugh, and even took our group photos. We just wanted to take the time to express our appreciation for a job well done and the food was delicious. Kudos Derrick
Sean Clayton
The food is great and the prices are reasonable! Unfortunately, they discontinued the New Orleans dish and honey dressing, however, their menu is vast with plenty of options. The staff is repeatable and friendly. Would highly recommend to my family and friends!
Miles Nerud
When I go to a Saltgrass, I go to this one. If you're lucky like I was, you'll get Todd. I have worked in food service before, and Todd was the exact service you want at a dine-in experience. He visited often, we were never without anything we wanted, he made excellent suggestions, and good conversation, but was a consummate professional and not one of his tables ever had an unmet need. I can only hope someone gets to see this, you won't be disappointed. You'll probably have to wait to be seated, because I've already gone back here.
Xylem GFX
Arrived 5 minutes before my scheduled reservation time. Had to wait 10-15 minutes after my scheduled reservation time to be seated. I was told the wait was because they were cleaning tables, however my table had many crumbs and left over sauces on it, to make it even better, there was also a whole bone left under my table. It’s a shame because my server was great and the food was good. However, the hostess isn’t very good at her job and whoever is supposed to be cleaning these tables should find a new occupation. No point in making a reservation here, won’t be returning due to the filth.
Location
Contact Information
Hours of Operation
Price Range
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