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J. Alexander's Restaurant - Steakhouse in Birmingham, Alabama

J. Alexander's Restaurant

4.4 (1876 reviews)

3320 Galleria Cir, Hoover, AL 35244

American restaurant
Bar
Brewery
Family restaurant
Fish restaurant
Hamburger restaurant
Lunch restaurant
Restaurant
Steak house
Traditional American restaurant

About J. Alexander's Restaurant - steak house in Birmingham, Alabama

Restaurant chain serving wood-fired American fare in a contemporary space with a bar.

Customer Review Summary

J. Alexander's Restaurant offers a fantastic atmosphere with a strong emphasis on hospitality. Most reviews praised the excellent service, particularly highlighting a waiter named Hudson for his attentiveness and helpful recommendations. The food received high marks, with specific mentions of the delicious steak, key lime pie, carrot cake, and other menu items. Many reviewers noted the romantic ambiance, especially for special occasions like anniversaries. While the majority of feedback was positive, one review expressed disappointment regarding a reservation mix-up that caused significant frustration for a large group. Overall, diners appreciated the fine dining experience, great vibes, and indicated a strong likelihood of returning.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great dessert
  • Great tea selection
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Food
  • Happy hour drinks
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.4 out of 5
5
1297
4
335
3
109
2
37
1
98
Based on 1876 reviews

Larrell Hill

1 month ago

The atmosphere was amazing. Made reservations for 2 seated in a timely manner full of hospitality. Our waiter was the true all star of the place. Hudson took very good care of us. He stayed on points with drinks, made great recommendations and overall just a delightful person to be around that really added to the ambiance of the place. Our food was absolutely delicious especially the dessert with that key lime pie. I would definitely come back, also much credit also to an additional waiter that brought out our food. Just so cool and respectful. It’s just great vibes and energy in this place. I recommend Hudson if you can pick your waiter when you go here.

Shanell Johnson

3 months ago

Enjoyed an evening out here recently. I made reservations and was seated as soon as I made it in. The hostesses were very pleasant. The waiter was super attentive and friendly. Great service! I had the Spinach Con Queso as an appetizer and the Steak au Poivre for dinner. The Lemon Martini was enjoyable and the extra that came with it on the side!

Kayla Ingram

9 months ago

Came for our anniversary and had a great time! Had 6:45 reservations and were seated immediately. The server was very polite and allowed me to swap fries for potatoes as a side. Very romantic atmosphere with the real candles on the table. My steak was cooked a perfect medium, pink/red all the way through with no gray on the outside. My husband’s port was also amazing and had a wonderful sauce. The whole meal was absolutely delicious and we topped it off with a fresh warm carrot cake! I normally always go for the chocolate option but it was too good to pass up and I don’t regret it! The slice was huge and we could barely finish it between the two of us. We had a great time and will definitely be back!

Betty Buyers

1 month ago

2025 review - great food, fine dining experience, nice atmosphere…..service was also excellent. Didn’t break the bank. Don’t forget about this tried and true steak house chain.

Tatiana Garcia

My husband decided to come here for a date night and it did not disappoint! Our waiter Hudson was amazing. He was on point with drinks, answered all questions I had when it came to the food. The food was absolutely delicious! The atmosphere was great! Will definitely be coming back.

Angel J

On February 22, 2025, my group had reservations (3 different reservations for a party of 7 and under). Our reservations were planned at the start of January. A couple of days before, only one of us received a follow-up call, so I called back to confirm reservations for the others , and I was told that the reservations were still on as planned. With no need to be in an uproar, a total of 19 women arrived at the restaurant 30 mins early. Once we made it, we were told that 1 of the reservations was not on the schedule. The 5 young ladies plus the manager had no care or decided not to hold themselves accountable for messing up a reservation that was placed in advance. Our arrival was at 5 pm, one of the reservations was set for 5:30, the other for 6:30 and then the last at 7pm. I know the times were weird, but that's what we were given. The young lady who booked our time slots told us that if we were to make it early, they would accommodate us as a group. THAT WAS NOT WHAT OCCURRED. Not only did we get humiliated by the hostess staff, but the manager kept waking away without a care in the world. When asked if he could see who took our call, we were told yes, but again, management disregarded the entire process. They were able to seat a total of 16 of us but told us the remaining would have to wait, so since J.Alexander could not accommodate us all, they didn't get the opportunity to wait on any of us. It's so much more that happened in a matter of 30 minutes to 1 hour that it is just ridiculous. You have lost 19 faithful customers.

Vlady Fernandez

Me and my wife went tonight at the Hoover location and it was a delightful experience. Everyone from managers to servers were great and so ready to help in answering every question we had about the menu. We had some NY Strip steak and they know how to cook a good steak, because they were delicious. I highly recommend this restaurant. Great place Great vibe Great service Great experience 10/10 overall

Gabriela Cadena

6 months ago

Loved our steak dinner with blue cheese and stuffed potato. The ahi tuna Asian salad was also delectable. Our server was delightful and the ambiance relaxed elegance.

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–9:30 PM
Saturday 11 AM–10 PM
Sunday 11 AM–9 PM
Thursday 11 AM–9:30 PM
Tuesday 11 AM–9:30 PM
Wednesday 11 AM–9:30 PM

Price Range

$$$