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Ruth's Chris Steak House - Steakhouse in Richmond, Virginia

Ruth's Chris Steak House

4.5 (1270 reviews)

11500 W Huguenot Rd, Midlothian, VA 23113

Steak house
American restaurant
Fine dining restaurant
Restaurant
Seafood restaurant

About Ruth's Chris Steak House - steak house in Richmond, Virginia

Outpost of upmarket steakhouse chain known for sizzling, butter-topped beef in an elegant setting

Customer Review Summary

Overall, reviews for Ruth's Chris Steak House highlight a mix of exceptional dining experiences and significant disappointments. Many patrons praise the classy atmosphere, friendly staff, and well-prepared food, particularly enjoying dishes like the pomegranate martini, shrimp, salmon, and steaks. Several reviews commend specific servers for their excellent service, contributing to memorable occasions like birthday celebrations and date nights. However, some customers express dissatisfaction with the food's flavor and the accuracy of their orders, particularly regarding steaks and lobster mac and cheese. Service issues, including long wait times and a lack of essential amenities like baby changing stations, were also noted as significant downsides. Despite the mixed experiences, many patrons appreciate the ambiance and overall dining experience, with a few suggesting that there might be better alternatives for fine dining in the area.

Key Features

From the business

  • Identifies as women-owned

Service options

  • Outdoor seating
  • Takeout
  • Dine-in

Highlights

  • Fireplace
  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great dessert
  • Great tea selection
  • Great wine list

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Private dining room
  • Wine

Dining options

  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Cozy
  • Historic
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists

Planning

  • Reservations required
  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Has changing table(s)
  • High chairs

Parking

  • Free parking lot

Customer Reviews

Rating Distribution

4.5 out of 5
5
955
4
157
3
71
2
37
1
50
Based on 1270 reviews

Nancy Welk

9 months ago

My first time here and enjoyed my experience! First, the atmosphere was very Richmond, with classic traditional decor and a cozy fireplace. I felt like I went back in time, in a classy way. The staff was very friendly and accommodating from the hostess to the bartenders and wait staff. We sat at the bar. Ordered drinks pomegranate martini, barbecue shrimp and chopped salad. The cocktail was perfect and the food was superb. Highly recommend and would most definitely return.

Jasha1 Unit

1 year ago

Our date night was simply amazing! Haven't been to Ruth's Chris in some time and husband's first time there - it was nothing short of amazing! Kailey our server was great, confident, and well versed in what they offered. Every dish was well prepared and taste great, so compliments to the chef! Worth every penny spent, and the ambiance was so classy and dinner perfect. The salmon and shrimp with creamed spinach and mashed potatoes were pleasing to the palate. Loved that they had a large wine choice, especially sweet options, and our fav Aqua Panna water!

Nikki H.

7 months ago

I took my fiance here for his birthday and everything was perfect 🤩 food was seasoned DOWN the vibes was amazing and our sever Isabella I hope I spelled her name correctly she was Excellent ‼️ thank u for a wonderful experience.

Pamela Taylor

4 months ago

Steak had no flavor and the medium temp steak was over cooked. Lobster Mac and cheese also had no flavor. Very bland food and underwhelming experience. Will not be coming back and do not recommend. Elisabeth, our waitress was amazing.

Mack Frost

1 year ago

Great dinner experience. Ruth Chris on Christmas weekend, can't beat it. The steak was cooked to perfection. The piano player on a Friday night set the mood. Would highly recommend. Our waitress Colleen was great as well.

Kathleen Griffith

I have visited Ruth’s Chris many times previously and have always had great experiences. However, tonight I was extremely disappointed in our experience. The service was extremely slow (we waited for our check for ~30 min). Our dinner for 2 people took 2.5 hours, with lots of waiting in between courses. In addition, my meal was brought out incorrectly. However, the food was excellent once I received the correct meal. The main reason for my disappointment was due to the fact that the restaurant did not have a baby changing station in the bathrooms. I have never been to a restaurant/public place that did not have a baby changing station. This meant that during our $300 meal I needed to walk out to the parking lot to change my child in the car. This is unacceptable, especially for a restaurant of this caliber. I brought this up with our waitress and she said she would speak with the manager. The manager never came over. Next time we will visit a restaurant that is more accommodating.

Jacqueline Conner

3 months ago

Had a wonderful time celebrating Elliot’s birthday tonight. The food was superb and our waitress, Ashley, was polite and did an excellent job.

Tricey

2 years ago

It’s been a few years since we’ve been here. The service was so bad I vowed never to return. However, as fate would have it. We’ve returned. They have way better service, not an over cooked steak, and accommodations were almost perfect. I do feel as though Ruth Chris is a popular overrated place in Richmond. There are many other steakhouses in the area that will give you the same or better experience for the same price. The food was better than expected. We had the porterhouse for 2, lobster bisque, Brussel sprouts and New Orleans shrimp.

Location

Contact Information

Hours of Operation

Friday 4–9 PM
Monday Closed
Saturday 4–9 PM
Sunday 4–9 PM
Thursday 5–9 PM
Tuesday 5–9 PM
Wednesday 5–9 PM

Price Range

$100+