Osaka Sushi & Steak

Went there for a late lunch during the week. Service was okay, definitely slow to get started. Food was just edible and okay, but not really sushi grade. The tuna they used looked like the kind that has pink dye added. For the location and price point, I would have expected higher quality tuna. The rice was poorly seasoned, if at all. Sushi pieces were huge and hard to eat. Definitely not a one-bite like sushi should be.

Went there for a late lunch during the week. Service was okay, definitely slow to get started. Food was just edible and okay, but not really sushi grade. The tuna they used looked like the kind that has pink dye added. For the location and price point, I would have expected higher quality tuna. The rice was poorly seasoned, if at all. Sushi pieces were huge and hard to eat. Definitely not a one-bite like sushi should be.

Definitely need to up their service. We waited for the person to even take out appetizers order for 10 mins, I had to go up the front and ask someone to help us. Such bad service. She was than again chatting with another customer (upper class ppl) it was my daughter and me and yet we were ignore for minutes. Food is not great. Am sorry if ppl think they have great sushi oh man they should reevaluate their taste on sushi. Appetizers was ok salad was ok with about 6 pieces of octopus and cucumber so sweet we didn’t finish it. Sushi was more rice than actually the fish we pick, I mean my 5 yr old even mention it and how it was so salty as well. So no I won’t be back to pay $80 of my money. And not I rather not even have anyone waste their money for that so call sushi

Definitely need to up their service. We waited for the person to even take out appetizers order for 10 mins, I had to go up the front and ask someone to help us. Such bad service. She was than again chatting with another customer (upper class ppl) it was my daughter and me and yet we were ignore for minutes. Food is not great. Am sorry if ppl think they have great sushi oh man they should reevaluate their taste on sushi. Appetizers was ok salad was ok with about 6 pieces of octopus and cucumber so sweet we didn’t finish it. Sushi was more rice than actually the fish we pick, I mean my 5 yr old even mention it and how it was so salty as well. So no I won’t be back to pay $80 of my money. And not I rather not even have anyone waste their money for that so call sushi

Ok, so the reason I come is the spicy mini dumpling appetizer, but I stay for the amazing selection of sushi rolls! I have never had anything bad here food wise. However, my recent experience has made me never want to return. Thus i have changed my rating from 5 stars to 2. I have never been blatantly ignored and made to feel like an inconvenience to serve like I was this past visit. We waited, once seated, for over 10 minutes to even be acknowledged, and from the moment the server opened her mouth, I could tell we would be in for an interesting evening. I won't go into details, but it was hands down the most disappointing service I've had in a while. I get better service at diners than I did here. Yes, we spoke to a manager, apologetic, but nothing was offered to make it right. Emailed corporate and have not gotten a response from them. So its time for the review. There are too many great places in this city with impeccable service to suffer through this ever again. I do hope they take a look at their service standards and ensure everyone is living up to expectations. Pics are from a previous visit when I actually got to eat a full meal. We gave up after our sushi this time, I was very disappointed I didn't get to dessert this time.

Ok, so the reason I come is the spicy mini dumpling appetizer, but I stay for the amazing selection of sushi rolls! I have never had anything bad here food wise. However, my recent experience has made me never want to return. Thus i have changed my rating from 5 stars to 2. I have never been blatantly ignored and made to feel like an inconvenience to serve like I was this past visit. We waited, once seated, for over 10 minutes to even be acknowledged, and from the moment the server opened her mouth, I could tell we would be in for an interesting evening. I won't go into details, but it was hands down the most disappointing service I've had in a while. I get better service at diners than I did here. Yes, we spoke to a manager, apologetic, but nothing was offered to make it right. Emailed corporate and have not gotten a response from them. So its time for the review. There are too many great places in this city with impeccable service to suffer through this ever again. I do hope they take a look at their service standards and ensure everyone is living up to expectations. Pics are from a previous visit when I actually got to eat a full meal. We gave up after our sushi this time, I was very disappointed I didn't get to dessert this time.

This is my favorite sushi place in RVA!! Whether it’s a special occasion, a girls night, or a quick bite, it’s our top pick! Katelyn is the BEST server! Such a great personality and so attentive and speedy!! Adi at the host stand is lovely too!! We Love Osaka!!!

This is my favorite sushi place in RVA!! Whether it’s a special occasion, a girls night, or a quick bite, it’s our top pick! Katelyn is the BEST server! Such a great personality and so attentive and speedy!! Adi at the host stand is lovely too!! We Love Osaka!!!

Food was delicious--perfect miso and yellowfin ceviche app. Sushi rolls were also great along with the service. Overall, was a nice experience and recommended; however, four stars due to the lighting. The lights over the bar and sushi chefs cheapened the atmosphere and I wouldnt go hang out at either place because of the brightness. Osaka--c'mon, I'm sure this has to be obvious to you. Spend 50$ on dimmable lights!

Food was delicious--perfect miso and yellowfin ceviche app. Sushi rolls were also great along with the service. Overall, was a nice experience and recommended; however, four stars due to the lighting. The lights over the bar and sushi chefs cheapened the atmosphere and I wouldnt go hang out at either place because of the brightness. Osaka--c'mon, I'm sure this has to be obvious to you. Spend 50$ on dimmable lights!

This place is an absolute gem! We ordered the Shrimp Tempura w Vegetables, Pho Beef Spring Roll, Power Roll, Hulk Roll, Crab + Shrimp Fried Rice + Shrimp Teriyaki. Every single bite was delicious, our waitress was super nice & the atmosphere was relaxing. I would definitely recommend this spot!

This place is an absolute gem! We ordered the Shrimp Tempura w Vegetables, Pho Beef Spring Roll, Power Roll, Hulk Roll, Crab + Shrimp Fried Rice + Shrimp Teriyaki. Every single bite was delicious, our waitress was super nice & the atmosphere was relaxing. I would definitely recommend this spot!

Delicious food and beautiful decor! Our server was attentive and had a very pleasant demeanor. I love the plant-based options as well and love the fact that sushi rolls can be ordered with multigrain rice instead of white rice. 🤗

Delicious food and beautiful decor! Our server was attentive and had a very pleasant demeanor. I love the plant-based options as well and love the fact that sushi rolls can be ordered with multigrain rice instead of white rice. 🤗