
LongHorn Steakhouse
4409 S Laburnum Ave, Richmond, VA 23231
About LongHorn Steakhouse - steak house in Richmond, Virginia
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Customer Review Summary
The restaurant LongHorn Steakhouse has received mixed reviews. Some customers reported persistent cleanliness issues, citing dirty tables and unkempt areas, leading to an unpleasant dining experience. Others appreciated the quality of the food, particularly the perfectly cooked steaks and flavorful wings, with many praising the service and atmosphere. Some reviews highlighted excellent service provided by specific staff, alongside prompt meal preparation during busy times. However, concerns about declining food quality and cleanliness were noted by multiple diners, indicating potential staffing and management issues.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Shelton Fisher
This place is always a MESS - literally. The three times I have dined here, it looks like this. Dirty uncleaned tables, floors, bar area, etc. The phone rings loudly off of the hook during the weekends when you’re trying to enjoy a peaceful meal. No one seems to want to answer it. Very unpleasant dining experience every time. It feels unclean and numerous personalities are unpleasant. I think this place may be severely short handed OR in need of new management.
Derrick Coady
I used to go to Texas Roadhouse. In all honesty I now believe that longhorns is the best. The stakes have been cooked perfect the longhorn wings are better than most any other wing place. Service was great and the atmosphere was perfect. Enough so that I even had conversations with the tables next to me.
Steve Derstine
Longhorn never disappoints. Our ribeyes were done to perfection. The onion appetizer was awesome as well.
Jazmine Brown
Longhorn is my favorite steakhouse Periodt! I really enjoy the service every time I visit. My preferred order is the Outlaw Ribeye steak cooked medium rare, with loaded mashed potatoes and broccoli. The only reason I’m giving this review a 4 star is because my steak had a lot more fat than I expected. I will most definitely revisit and highly recommend
L Baez
I placed order online at 639pm, a NY Strip/mac&cheese, salad…not a big order…I got the text message at 715 to be in the curbside…I had to go and get in the counter; kid was holding my bag while talking in the phone, 739pm….not a great service. I gave them 2* because steak was properly cooked.
Dr. Ken King
Sat at the bar, as this place was crazy busy. Sitting at the bar got me the BEST Customer Service Ever! Britnee C, the bartender, was Amazing. Thank you for the exceptional service and the delicious food. I look forward to my next visit. Accommodating: Table 904, Check #45133: 01:28 pm, 7/15/2024. I had the French Onion Soup and Ribeye Steak; both were beyond delicious. Did I add Britnee makes the Best Strawberry Margarita? Of course, it's nothing short of a Long Pour. I am delighted that this may be my new Longhorn, even though I live a little ways away, close to Hull and Colonial Heights. All the Longhorns have been good, but this one Nailed it. Thank You. v/r, Dr. K. King
Charlie Laurens
Impressed, very busy on a Saturday evening, we were seated fast, explained to our server we only had 45 minutes to pick up family from the airport. They expedited our food, it was done perfectly.
Roger Marshall
I feel like the quality of the food has gone down over the last year or so. The restaurant is dirty. The floors are disgusting, as are the restrooms. The night we were there, the staffing levels appeared to be playing a part in the overall operational failure.
Location
Contact Information
Hours of Operation
Price Range
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