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LongHorn Steakhouse - Steakhouse in Richmond, Virginia

LongHorn Steakhouse

4.0 (2568 reviews)

4409 S Laburnum Ave, Richmond, VA 23231

Steak house
Bar & grill
Barbecue restaurant
Family restaurant
Takeout Restaurant
Traditional American restaurant

About LongHorn Steakhouse - steak house in Richmond, Virginia

Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.

Customer Review Summary

The restaurant LongHorn Steakhouse has received mixed reviews. Some customers reported persistent cleanliness issues, citing dirty tables and unkempt areas, leading to an unpleasant dining experience. Others appreciated the quality of the food, particularly the perfectly cooked steaks and flavorful wings, with many praising the service and atmosphere. Some reviews highlighted excellent service provided by specific staff, alongside prompt meal preparation during busy times. However, concerns about declining food quality and cleanliness were noted by multiple diners, indicating potential staffing and management issues.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.0 out of 5
5
1296
4
597
3
282
2
138
1
255
Based on 2568 reviews

Shelton Fisher

2 weeks ago

This place is always a MESS - literally. The three times I have dined here, it looks like this. Dirty uncleaned tables, floors, bar area, etc. The phone rings loudly off of the hook during the weekends when you’re trying to enjoy a peaceful meal. No one seems to want to answer it. Very unpleasant dining experience every time. It feels unclean and numerous personalities are unpleasant. I think this place may be severely short handed OR in need of new management.

Derrick Coady

6 months ago

I used to go to Texas Roadhouse. In all honesty I now believe that longhorns is the best. The stakes have been cooked perfect the longhorn wings are better than most any other wing place. Service was great and the atmosphere was perfect. Enough so that I even had conversations with the tables next to me.

Steve Derstine

2 weeks ago

Longhorn never disappoints. Our ribeyes were done to perfection. The onion appetizer was awesome as well.

Jazmine Brown

2 months ago

Longhorn is my favorite steakhouse Periodt! I really enjoy the service every time I visit. My preferred order is the Outlaw Ribeye steak cooked medium rare, with loaded mashed potatoes and broccoli. The only reason I’m giving this review a 4 star is because my steak had a lot more fat than I expected. I will most definitely revisit and highly recommend

L Baez

I placed order online at 639pm, a NY Strip/mac&cheese, salad…not a big order…I got the text message at 715 to be in the curbside…I had to go and get in the counter; kid was holding my bag while talking in the phone, 739pm….not a great service. I gave them 2* because steak was properly cooked.

Dr. Ken King

8 months ago

Sat at the bar, as this place was crazy busy. Sitting at the bar got me the BEST Customer Service Ever! Britnee C, the bartender, was Amazing. Thank you for the exceptional service and the delicious food. I look forward to my next visit. Accommodating: Table 904, Check #45133: 01:28 pm, 7/15/2024. I had the French Onion Soup and Ribeye Steak; both were beyond delicious. Did I add Britnee makes the Best Strawberry Margarita? Of course, it's nothing short of a Long Pour. I am delighted that this may be my new Longhorn, even though I live a little ways away, close to Hull and Colonial Heights. All the Longhorns have been good, but this one Nailed it. Thank You. v/r, Dr. K. King

Charlie Laurens

9 months ago

Impressed, very busy on a Saturday evening, we were seated fast, explained to our server we only had 45 minutes to pick up family from the airport. They expedited our food, it was done perfectly.

Roger Marshall

I feel like the quality of the food has gone down over the last year or so. The restaurant is dirty. The floors are disgusting, as are the restrooms. The night we were there, the staffing levels appeared to be playing a part in the overall operational failure.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$20–30