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Texas Roadhouse - Steakhouse in Newport News, Virginia

Texas Roadhouse

4.4 (5638 reviews)

109 Cybernetics Way, Yorktown, VA 23693

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Newport News, Virginia

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Customers generally enjoy their experiences at Texas Roadhouse, praising the excellent service and delicious food. Many highlight the warm rolls and butter, as well as the flavorful entrees. Wait times for seating are usually short, even during busy hours. Specific servers, like Lindsey and Kacey, receive special commendation for their attentive and friendly service. However, some reviews mention negative experiences, such as subpar food items, inattentive service, and minor oversights, particularly regarding drink refills. Overall, it's recommended to visit during less busy times to ensure a better dining experience.

Key Features

Service options

  • Curbside pickup
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
3719
4
1149
3
386
2
149
1
235
Based on 5638 reviews

Mason Lee Haveman (FreeMan)

3 months ago

We enjoyed the 39$ dollar steak or was a 32oz. Sirloin Steak. Had a fifteen minute wait, had us right in. We were able to order right at the door. Great customer service. Margaritas were awesome love the Texas Roadhouse. A+

Mann Kongsomboonvech

4 months ago

Big thanks to Lindsey for making my visit to Texas Roadhouse awesome! From the start, she was super friendly, attentive, and made sure everything was just right. It’s clear she really cares about her guests, and it made my meal so much better. The food was great (as always), but Lindsey’s service took it to the next level. She’s a rockstar, and I’m definitely leaving a 5-star review because of her. Thanks again, Lindsey—I’ll definitely be back soon!

Marjorie Rivera

6 months ago

Every Texas Roadhouse I’ve been to is always so busy! Didn’t have to wait too long. We were told 10-20 minutes and were seated in under 10. The rolls and butter were warm and delicious as always: Ordered the cheese fries as an appetizer. We had a sirloin and shrimp combo and a ribeye and shrimp combo with a loaded sweet potato. The food was so good. Our waitress was great. No complaints.

Alisha AF

1 year ago

3⭐️ My first time at Texas Roadhouse. MAN WAS IT CROWDED! We went to celebrate a friends birthday. It was like 4pm on a Saturday and it was overwhelming in there man. So many people, it was a little hectic. So one thing everyone really loved was the mashed potatoes. The fried pickles were good. I don’t like onion but the people who do said that the cactus blossom was good. I got the fried catfish and it was not the best catfish. They don’t have cocktail sauce here which sucks, but the sauce that comes with the catfish wasn’t bad. Our waitress was … not the best. We had plates stacked at the end of our table the entire time we were there. The people who ordered alcohol were definitely asked if they wanted a refill. But I don’t remember the waitress refilling any regular drinks. She was telling us everyone says they hate the pulled pork sandwich after someone at our table ordered it, same with one of the drinks someone else ordered. Just hectic. But my friend had a good birthday dinner she enjoyed, so thats good. Will I return? I am leaning more towards no, 1st impressions are everything 🤣 If you’ve never been and want to try Texas Roadhouse, I recommend going when it not as busy. Then hopefully you will get better service and a more attentive waiter.

Cindy Morgan

5 months ago

There was a bit of a line waiting to be seated, but it was definitely worth it. The rolls were soft and hot, served with generous dollops of honey butter. My side salad was loaded with crisp greens, chopped egg, tomatoes and light, almost delicate croutons. It was served with a house-made ranch dressing. Next was a fully loaded baked potato and chicken critters that were a perfect combination of moist and crispy, accompanied by a tangy honey mustard. The atmosphere was a little loud (not unusual as they were quite busy) but there was plenty to look at and remark upon. Two downsides: the waitress was quite slow refilling my drink and the back parking lot had a large area filled with muddy water.

Alantha Gatson

I cannot say enough about the service I received with Brenda Z and the manager Todd. My husband and I needed to speak to the manager about a potential oversight. Todd took care of us immediately and even assigned one of his best servers to assist us. Great outcome!! Thank you both!

Darrell Pierce

From the time I arrived, to the time I left, everything was great. Our server Kacey was some of the best service I've had in awhile. Her knowledge of the menu & able to answer our questions joyfully made our dining experience great. On our next visit, will definitely ask to be seated in Kacey's section. And food (Pork chops covered with onions & mushrooms, side of 2 types of gravy, loaded mashed potatoes, and a house salad) was great also.

Takashi Sato

I recently visited Texas Roadhouse and had a mixed experience. I ordered the seasoned chicken, but unfortunately, it didn't have much flavor and was a bit underwhelming. I also got a Caesar salad, but to my surprise, there were only three croutons in the entire salad—definitely not what I was expecting for the price. To top it off, I wasn't given any straws with my drink, which was a small but noticeable oversight. On the positive side, the staff was really friendly, and the wait wasn't long at all, which was nice. Overall, it was a decent visit, but I hope they pay more attention to the details next time.

Location

Contact Information

Hours of Operation

Friday 11:30 AM–11 PM
Monday 3–10 PM
Saturday 11:30 AM–11 PM
Sunday 11:30 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$$