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Texas Roadhouse - Steakhouse in Chesapeake, Virginia

Texas Roadhouse

4.2 (5644 reviews)

1546 Sam's Cir, Chesapeake, VA 23320

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Chesapeake, Virginia

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Service experiences vary widely, with some reviewers praising friendly and attentive staff while others faced issues like long waits and poor communication. Food quality is inconsistent; while some dishes like chili and ribeye steak received positive feedback, others reported undercooked or burnt items, particularly with takeout orders. Birthday celebrations at the restaurant seem to be enjoyable for some, but issues with food preparation and incomplete orders have led to dissatisfaction. Overall, customers appreciate the restaurant's atmosphere and value but express frustration over service and food quality inconsistencies, particularly regarding curbside takeout.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.2 out of 5
5
3369
4
1152
3
451
2
271
1
401
Based on 5644 reviews

Brittany

3 weeks ago

Went for the first time ever, on my birthday. Service was good but had to wait on refills, steak wasn't done enough and they tried to take the steak I cut into three separate pieces with the fork & knife I already used back to cook it longer which I think is SUPER unsanitary. I had to ask for a whole new steak. The new steak was overcooked & unseasoned and none of the onions & mushrooms that come on it. I did not complain about second steak or the missing onions & mushrooms because I was already over it & it was my birthday. IF I went back I definitely would not order steak! Everything else was really good tho!!

Jen Cuevas

3 months ago

I'm not a huge fan of posting just to complain. However, after spending nearly $70 for curbside takeout, I thought others may want to know. We ordered dinner tonight from Texas Roadhouse in Chesapeake on Battlefield Blvd. The order was missing a salad, the rolls were burnt, and bacon bits burnt to a crisp. Also ordered a side of steak fries. Looked like a toddler just grabbed a handful and tossed them in. I guess you can't order takeout anymore unless you are okay with burnt food, small portions & missing items for a big dollar amount. We used to love to order from them, but this is the second time the order has been messed up, so I think we are done.

Will Turner

6 months ago

First time going to this location, our server did an amazing job, very friendly guy.. the food tasted amazing. The only thing was the sweet tea wasn’t very sweet, but there’s always room for improvements I would recommend this place to anyone and we will go back again. Thank yall for being a great host for lunch..

Brenden Yarborough

Chili was great. Has a Texas feel to it for sure. The salmon was not good at all. Vegetables with the salmon were decent. Fried pickles with blossom sauce were lovely. The atmosphere was nice, as most any Texas Roadhouse. Rosa provided a simple yet most enjoyable experience. She is a delight as a server and shows some passion in providing hospitality to people. She made me feel less like a customer and more like a friend or acquaintance. Thank you, Rosa!

Kellyann d'amalio-dawson

10 months ago

Had a great birthday dinner for my husband. He even said he would rather come here for about the same price and much better hamburger steak than Cracker Barrel. Service was fantastic, food price was great for the amount of food. Even my girlfriend said she couldn't believe how inexpensive her check was. We haven't been back here for a few years but plan to return in the near future.

Kittie F

You’re better off walking to England than waiting for their curbside. I am disabled and cannot leave my car easily so curbside is my go to. My food was ready at 4:36 (notified via text). They proceeded to not bring out my food or answer the phone, but would bring out other people’s food. I was parked at curbside like everyone else. I checked in. Awful awful experience. Won’t be coming back. By the time I got my food, it was cold and soggy and gross.

Amber Stump

Michael was our waiter today on 2/15 at 11:32 AM. He was very friendly and we wanted everyone to know that his energy was predominantly the reason that our lunch was so enjoyable. Our food came out fast and it was cooked perfectly. We recommend the Ribeye steak, Mushroom Jack Chicken and sweet potato. Thank you for all that you do Michael. We also appreciate all of your staff members that we’ve encountered today.

Meredith Shepherd

11 months ago

Our server Tyler made our experience great. He was funny, personable, considerate, and gave us great recommendations. We used the text ahead seating for a party of 5 including a child and were seated shortly after checking in at the restaurant. Steaks were cooked well, maybe a little over but still very delicious. We also ordered cocktails. This is definitely a good Texas Roadhouse

Location

Contact Information

Hours of Operation

Friday 11:30 AM–11 PM
Monday 3–10 PM
Saturday 11:30 AM–11 PM
Sunday 11:30 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$20–30