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Outback Steakhouse - Steakhouse in Sugar Land, Texas

Outback Steakhouse

4.4 (3062 reviews)

12559 Southwest Fwy, Stafford, TX 77477

Steak house
American restaurant
Australian restaurant
Bar
Bar & grill
Gluten-free restaurant
Takeout Restaurant
Restaurant

About Outback Steakhouse - steak house in Sugar Land, Texas

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.

Customer Review Summary

Outback Steakhouse received a mix of positive and negative reviews. Many diners praised the excellent service and welcoming ambiance, highlighting staff members who made their visits enjoyable. Specific servers like Chris and Marvin were mentioned positively for their attentiveness and friendliness. Positive experiences included quick refills and careful attention to special requests, such as avoiding bacon. However, some guests criticized certain food items as bland or overcooked, and there was an incident noted involving an unsatisfactory interaction regarding ID checks, which some felt was handled poorly. Overall, while the service was frequently commended, the food quality received mixed feedback, leading to varied customer experiences.

Key Features

From the business

  • Identifies as women-owned

Service options

  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Braille menu
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Organic dishes
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Gender-neutral restroom
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Checks
  • Debit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
2166
4
422
3
207
2
103
1
164
Based on 3062 reviews

E T

3 weeks ago

Food was great but moreover I loved the service and ambiance! Several staff served and helped us but all of them were fantastic people. Maybe the best service I received in a while. I am Asian and this shows they treat every customer with care.

Francis Mathew

4 months ago

Food was ok. Mac and steak balls were ok. Chicken tenders were bland and too dry. Salad was ok. Soup was too salty and cheesey. Pasta was almost rubbery and the shrimp and chicken were just okay. Not the best experience we've had.

Nyaisha Davis

3 months ago

Had a great time! Chris was our waiter and bar tender. He was the bomb 🔥 We got refills without asking. I felt like the queen that I am. The food was awesome and the drinks were superb.

Luar García González

1 month ago

This lady, I don't know if she was having a bad day or if it was a matter of racism because everyone at the tables was Latino, but in a rude manner and hitting our hands, she took away our drinks due to the absence of an ID... taking away the drink is the correct thing to do since the ID is missing and she shouldn't drink, but I feel that there were better ways to explain to the client that they shouldn't do it than hitting their hand. The first girl who served us was very kind and respectful. I hope she can find a better establishment to work for.

Shobi Ali

3 months ago

Leaving a 5 star while sitting here and only been here for 5 minutes, meaning, I am 100%impressed and happy with the service already. We ordered couple entree’s with sides with no bacon and didn’t know my chicken had bacon. The manager and/or kitchen staff caught that and came while prepping to confirm and ask if we didn’t want bacon on chicken as well. I’m very impressed with the attention they paid to my order…. Highly impressed and highly recommend this place any time especially at this location in Stafford, which is my home as well !!!!! #SteakChamps #ServiceChamps Thank you Outback, Staff and Management and specially Kitchen staff!!!! You guys Rock

Nelson Roberts

7 months ago

Marvin S has now waited on me two times as I travel on business through Houston. Marvin is friendly, engaging, helpful and works the bar with precision. My second trip to Outback was because of the customer experience from my first visit with Marvin. If you want to see Marvin smile, ask him about the history of the Caesar Salad. What guest wouldn't want to know that!

Alannis J

1 year ago

This review is based on visiting on a Saturday evening. I’ve never been to an Outback Steakhouse so I was really excited to try it out. Overall a similar place to Texas Roadhouse, but better. The restaurant was busy so it did take awhile to get our drinks and food (not a problem to us personally). Kanaan was our server and he did an excellent job with being hospitable, friendly, and providing great service, getting our order perfect, all while being very busy. The food was good, the Mac-n-cheese really stuck out to me. Everything really was okay, the prices aren’t bad! This restaurant has a lot of meals that could be made at home and being in Houston- there are much better options out there. It was nice trying it out though.

Goody T

6 months ago

Went for my son's birthday and everyone from the hostess to the waiter were extremely welcoming and helpful! I initially decided to go for the T-Bone but after a short conversation with Ulysses ended up getting the ribeye and I can tell you it did not disappoint! We also got the blooming onion, 2 different pastas and a NY Strip. I will definitely be returning!

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–9:30 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$$