LongHorn Steakhouse
16746 Southwest Fwy, Sugar Land, TX 77479
About LongHorn Steakhouse - steak house in Sugar Land, Texas
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Customer Review Summary
LongHorn Steakhouse received mixed reviews, with notable highlights and a few concerns. Many diners enjoyed the food, especially the steak, lobster mac and cheese, and fried okra, praising their flavor and quality. Service was generally described as excellent, with staff being attentive and friendly, particularly mentioning specific servers like Cleopatra and Sharon. However, some customers noted long wait times and unpleasant odors in the restaurant, with one reviewer describing a strong smell reminiscent of wet dog. One diner expressed disappointment over the quality of a takeout filet mignon, feeling it did not match expectations based on the menu description. Overall, many patrons expressed a desire to return, especially for the lobster mac and cheese and the friendly atmosphere.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great tea selection
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Keely Telford
Went for the first time last week and there was a long wait. A very long wait. We waited since we didn’t feel like finding another restaurant. Foyer smelled real strong of cologne. Kinda unpleasant. Service was good other than that. Manager here was great! He was an older guy. Mother was accidentally served blue cheese when she was allergic, but manager helped out! Very friendly. Food was pretty good though other than that! Steak had great flavor and was cooked perfectly. I would go back for more. Sides were good too. Fried okra was great and so was the Mac and cheese.
Renee’ H
I had the pleasure of being served by Cleopatra. It was entertaining to watch her come flying from around the corner with plates of food going from table to table. Yep, she was that busy but she managed to stay attentive to me. I ordered the ribeye (medium), sweet potato and the lobster mac and cheese. It took about 15 minutes for the food to come out. That wasn't too bad for a Saturday. The mac was delicious! It was creamy and seasoned to perfection! Now, all I wanted was the mac and cheese. I didn't even want to taste the steak or the potato but because I paid for it ,yeh, I was going to eat it! The Mac and cheese is a great addition to the menu. It's only $10 a la carte which I think is a great price for the portion size. The ribeye was ok. It was cooked the way I asked but I love my Delmonico more. The sweet potato was just that; a sweet potato until I dipped it into the steak juices. Soo good!! My friend and I are definitely going back! If for nothing else, for the lobster mac and cheese; it's a must!
christa bennett
Sharon took care of us! She greeted us! Took our order! She was very attentive! Loved her personality! Excellent Customer Service!! Steaks was Juicy and Tender!! Love it here!! SHE IS THE JACK OF ALL TRADES! LOL
michgellie
Amazing..visited from Scotland. Food was absolutely spot on including the Fried Okra. Steak perfect. Only thing was a very strange smell in place almost like wet dog?!?! Staff very attentive tho. Thankyou.
Mr. Mccoy
Stopped in for lunch. The service was absolutely wonderful. The food was even better. We ordered the white cheddar stuffed mushrooms, crispy buttermilk sandwich combo with a loaded baked potato (no bacon), chicken fried chicken with mashed potatoes and fire grilled corn on the cob. Like I mentioned earlier, the food was fantastic. We ended up taking most of our food home because we got full from the mushrooms, bread, and beverages. Cheers. 🥂
Victoria Sledz
I hadn’t been to a Longhorn Steak House in a good while. What a great experience!! They were fairly busy on a Saturday night with a 30 minute wait, so we opted to eat at the bar instead. The grilled pork chops (3) were thick and juicy, seasoned perfectly, served with buttery mashed potatoes. My guy ordered the ribeye & baked potato. The ambience was very nice, not noisy at all, unlike other comparable steakhouse restaurants. Our bartender/waiter was attentive and took good care of us. We had plenty of left overs and provided an extra hot loaf of bread & butter at our request. We both agreed that we have found a new favorite place to enjoy a good steak.
David Sugar Land
Don’t usually leave reviews but I was surprised by the online takeout ordered filet mignon. It was nothing like the online or menu pics. Instead of the pictured plump (i.e. traditional) cut it was about the thickness of 2 layers of cardboard. Because it was spread out like a pancake, it had way too much seasoning on each side - it was almost blackened (like a cheap cut). I asked the mgr. if it looked like a proper filet to him and he bit his lip a little and said “Hmmm…it could be”. I get it that most cooks can’t cook steak medium well without burning but expected better for $30 including an online tip (ouch).
Julia Latigue Clark Robinson
I love coming here to dine in during my lunch breaks. The food is AMAZING and the manager is very people friendly and will periodically walk around and ask his guests how are they are enjoying their food. I'm hoping he makes the Brisket Nachos and Entree because it's VERY GOOD and would be great to add to the menu. Their raspberry lemonade is heaven on ice. I love the place and recommend it.
Location
Contact Information
Hours of Operation
Price Range
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