
Outback Steakhouse
11875 Gateway Blvd W, El Paso, TX 79936
About Outback Steakhouse - steak house in El Paso, Texas
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
Service quality at Outback Steakhouse is mixed, with some reviewers praising attentive staff, particularly a waiter named Abraham, while others mention poor service experiences. Food received varied responses; some enjoyed the flavors and temperature, particularly the blooming onion and potato soup, while others criticized certain dishes for being cold or poorly seasoned. Diners expressed enthusiasm for the welcoming atmosphere, though a few noted issues accommodating large parties and inconsistent experiences based on management changes. Overall, there are positive highlights like good steaks and friendly service, but also notable dissatisfaction regarding service and food quality on certain occasions.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great tea selection
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Debit cards
- NFC mobile payments
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Latinam A
Everyone else from the host seating us to the server that gave us our food, sadly Elizabeth our server was lacking in the service. Our food came out ice cold and lacking. But the best part was still the blooming onion.
ST
My first time here so I was super skeptical since I’m not a big steak person but everything was A1 I loved the potato soup and the salmon , the battered shrimp was a bit salty for my pallet but everything else’s was seasoned perfectly , my family loved the steak and veggies with Mac and cheese ! Juan was an amazing waiter very attentive & helpful during ordering and through our stay here ! We appreciate it will be back soon 💕
elkaly-man
Got the burger and it fell apart, also left the veggies as they we’re really hard and half the steak because it didn’t taste that good. Steak seasoning was not appetizing. Fries were good.
Persephone Carter
Honestly have no complaints! My absolute first time going to Outback and will definitely be back! Food was amazing and not over nor under cooked/seasoned! Staff was friendly and made me feel absolutely welcome with my family! Will definitely be returning! 🥰
Stephanie Hernandez
Went tonight for my 14th wedding anniversary. My husband had never been here before, and he left saying it's his new favorite place. The food was amazing and hot. Our waiter Abraham was the best! We both had never been treated so nicely and like family at a restaurant before. We will definitely be coming back.
Savane Gutierrez
Update- owner reached out immediately to get feedback and see how to improve there customer service. It was nice to see that they care. I also learned that they do have a process to accommodate a large party. If you plan to go with large party call ahead. We are frequent customers and have always had great service and food. Unfortunately this new manger Richard has ruined this place for us. We had gone to celebrate a birthday. We had a large party (10) and him and hostess refused to attempt anything to accommodate us. We ended up splitting up and being seated on separate sides of restaurant. They couldn't even seat us same side. It was ridiculous. We will not be returning.
Gloria Cadena
My husband and I had dinner we had steaks it was delicious cooked to perfection we always love this place the service excellent. We had Abraham was our waiter . He was so attentive service was excellent. I think it’s very important to also give goof positive feedback for go to place and I see that the person who excellent at his job performance we always have to make sure to let them know and I was very impressed with Abraham. Keep up the good work and thank you. We appreciate your service.
Rick Vilardell
The sirloin steak was a little dry but still had good taste. It was a very busy evening due to Father's day coming up so things were a little slower than usual, hence I'm giving them credit for trying. The Wedge salad was very good, one of my favorite dishes. The blooming onion also hit the spot.
Location
Contact Information
Hours of Operation
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