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Great American Steakburger - Steakhouse in El Paso, Texas

Great American Steakburger

4.3 (2070 reviews)

2220 N Yarbrough Dr, El Paso, TX 79925

Steak house

About Great American Steakburger - steak house in El Paso, Texas

Casual operation serving signature steakburgers, BBQ & choice steaks, with a full bar.

Customer Review Summary

Great American Steakburger is praised for its warm atmosphere, excellent customer service, and flavorful menu options. Many reviewers highlighted the delicious food, particularly the steaks and burgers, noting significant improvements in the dining experience. However, there are notable complaints regarding poor service during a father’s birthday celebration, characterized by rudeness and rushed treatment from staff, leading to an unpleasant experience. Some customers also expressed dissatisfaction with takeout orders, citing missing items and small portion sizes for the price. Overall, while many patrons highly recommend the restaurant, the inconsistency in service and takeout quality raises concerns.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great tea selection
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1303
4
402
3
147
2
66
1
152
Based on 2070 reviews

Joseph Maltos

5 months ago

As advertised, no gimmicks. Truly the best by far on my end, from warm family welcome lead by your finest customer service and topping it off with full no minis flavor menu and portions here! Highly recommend 👍 you'll love it. We had an awesome time and moment here. Atmosphere was peaceful with service like no other with seasonings in all their food. Great Operation, good job and thank you guys 🤙

Iris Xtine

4 months ago

Wow! This place has really upgraded. It went from boring, not so tasty food to our new favorite restaurant at the moment. I’m surprised, not sure when this upgraded was implemented. Food is delicious, steak cooked great, we don’t care for cauliflower but that cauliflower appetizer was unlike anything we have tried. If you’re looking for a great steakhouse, this is the place to be. Restaurant was upgraded, looks nice, and great service.

VMD

4 months ago

Went to Great American on Yarborough and had the worst time spending my father’s birthday. Yes, we showed up at 7:30pm when they close at 8, however, we were specifically told when we asked if it’s to late that “no it’s fine.” From the start our server was rude , bothered that she was seated and made several comments out loud to the back that “I still has two tables” also later said aloud “their leaving,” when were just finishing up. We were never greeted, she took our order in a rush, never checked on us, my ribeye steak sandwich was scrap fat(I ate less than half of my sandwich that was the only decent part, I ate only fries)I ordered it medium and it was rare, I had to ask for refills, because she was too busy cleaning up in a hurry and turning off the tv. We literally all felt uncomfortable and rushed and didn’t feel welcomed one bit. We left the restaurant at 8:30pm showing up at 7:30pm , which means 1 hour minus the 20 minutes for our food to come out left us all eating in 40 minutes RUSHED! We weren’t thanked just asked “all together or separate”? And left the receipt. When paying in the front she was there and talking out loud infront of us asking the bus boy are you tired? We left and no thank you other than by the girl who charged us. I’m not one to complain, but I’ve been here so many times and this is by far the worst choice to spend a birthday. Not worth the price and saddens me that a birthday was not enjoyable because of our service and my meal.

Daniel Chan

9 months ago

I enjoyed the steak burgers and they tasted great. The atmosphere was friendly and I had a wonderful fellowship with my family, friend, and new friends just made. My children enjoyed the painting outside of the restaurant and we took lots of pictures. Good food. Good restaurant.

SylC

8 months ago

We hadn't been at Great American Steakburger in years, and what a reminder of what we had missed! The food was amazing! My husband had the medallion steak plate, and I ordered their famous green chile cheeseburger, minus the cheese. Super-delicious! The restaurant itself was as welcoming as ever, and the waiter was friendly, polite, and attentive. Recommended! 5/5

Lazarus Frasier

1 year ago

Came in doing lunch. Waitress was very friendly and ensured that my needs was met. Great job! I ordered the country fried ststeak.it was a liitle tough for my taste. The baked potato / coleslaw was delicious. I had to get another serving of the coleslaw...creamy with pineapples to give it that sweet taste...highly recommended! . .

jim petras

8 months ago

The last 2 times we’ve ordered for takeout there’s been issues. Paying $20.00 for a chicken fried steak and getting a tiny portion is just ridiculous. The baked potato not even cooked through. Used to be so big it took up the entire plate. Don’t even get the sides of beans and cole slaw. Not happy!

Ed Saucedo

7 months ago

Ordered for takeout and the coleslaw was missing from the battered fish dish and also, the cheese and onions from the steakburger dish. Very disappointed, especially when these dishes have a higher cost than most places. Contacted the manager and she said she would credit the items missing the next time we patronized Great American Steakburger. NOT GOING BACK!!!

Location

Contact Information

Hours of Operation

Friday 11 AM–9 PM
Monday 11 AM–8 PM
Saturday 11 AM–9 PM
Sunday 11 AM–8 PM
Thursday 11 AM–8 PM
Tuesday 11 AM–8 PM
Wednesday 11 AM–8 PM

Price Range

$$