
Borderland Steakhouse
7600 Alabama St, El Paso, TX 79904
About Borderland Steakhouse - steak house in El Paso, Texas
Customer Review Summary
Mixed reviews highlight a range of experiences at Borderland Steakhouse. Some guests noted slow service and a lack of greeting, leading to disappointment given the high prices. Others praised the food, particularly the fried pickles, nachos, and various steak options, noting good flavors and generous portions. There were mentions of declining service quality over time, with some customers leaving without being served. Positive reviews emphasized excellent food, outstanding service, pleasant atmosphere, and beautiful views, especially at sunset. Conversely, some diners experienced long waits for food and cold dishes, which overshadowed their visits. Overall, while some found it a hidden gem worth revisiting, others have sworn off returning due to service frustrations.
Key Features
Service options
- Outdoor seating
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Live music
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Romantic
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed
Customer Reviews
Rating Distribution
Kemosabe1071
**First timer review** Where to begin? This place was hitting and missing at the same time. For the prices I expected a hell of a lot better. So we walk in, no greeting, just a sign, that says you can sit where you want. Which also means you get your own utensils and menus too. Because apparently, this is a $125 cafeteria experience. Waitress took forever to do pretty much everything, except bring out food. Probably because we were on the second floor where the kitchen is. And that would explain why we got appetizers before drinks. Because the bar is on the first floor. The whole experience was weird to say the least, I really don’t know if I should be mad or not. I probably won’t come back here, ever.
Devin Acosta
Not going to lie, I was very skeptical about trying this place with the mixed reviews, but I’m glad we did! It’s a no-frills place, but we enjoyed the food (the fried pickles might be the best I’ve ever had) and our server was great. The manager checked on us frequently and was very polite. Overall it was a good evening.
JR Culp
How the mighty have fallen. We use to come here and everything was good, quick and you got plenty of food on your plate which was worth the expensive price you pay. But man how this eating place has gone downhill. We just made our last trip there and we didn't even really get served. We went to the second floor where we always eat. We seated ourselves and a hostess provided us with the menus. We waited a while and a second server finally came to our table and took our drink orders and asked if we were ready to order. We said yes and my wife ordered what she wanted then the server abruptly stopped and said she would be back. We thought this was strange. At least 10 minutes went by and the server never returned. We thought maybe she was getting drinks but no we saw her a couple times walking around but not really doing anything. Then a 3rd server was sitting at a table folding eating utensils in napkins. Plus they had an older gentleman bringing out food to a table not sure why they were not that busy. Then at another table a couple who were there before us had been waiting for a while left, then the server bought out two beers for them but they were gone. The two beers were sitting at the table but the couple was not. Finally we decided to leave because apparently they didn't need our business. We have noticed a decline on quality, quantity of food and server over the past year. But it has hit rock bottom now. We won't go back again. BEWARE: If you love to get frustrated then this is the place for you. But if you love great evenings eating out then go some place else!
Effie K Barrie
Wow! So happy we found this hidden gem. The service and food were both outstanding! The decor is very nice and the view is beautiful. Highly recommended!! We will definitely be back!
Bill Lin
Probably the best scenic steakhouse in town. Situated not really close to borderline, but right by the Franklin Mountain, it gives you an "uphill look" at El Paso, strongly recommend that you come here during sunset time. Ordered their Rib Eye 🥩, Sirloin, and New York Strip, pretty nice seasoning and grilled. Ah, BTW, their nachos is pretty good too, especially their guacamole.
Mark Cruz
Midweek dinner with wife. Very pleased with the service and atmosphere. The food was delicious and our server was very friendly. The 10 wings for $10 was an added bonus. Definitely one of the best wings we have had in El Paso.
Nita W
There is so much I can say about this place. The service and food is spectacular. I ordered the nachos as an appetizer, oh my, they didn't disappoint. They were probably the best nachos I've had in a long time. I really have to give it a thumbs up 👍. Usually nachos are skimpy from a restaurant. These nachos were😋! Then I ordered the beef ribs, oh my I didn't even finish the appetizer and now these huge pieces of meat sit before me. My sides were mash potatoes and asparagus. I ordered corn on the side. My honest review, the potatoes were delicious. The corn had a little too much husk still on it for me, but the flavor was good. The asparagus was okay, not as good as the last time. These pieces were bigger and not as seasoned. As for the ribs 😙😘, they were seasoned to perfection. A little too much sauce for my taste, but they were good. Yes, there were things I personally preferred, but the meal was worth the money and so much food for my money. I then ordered a drink, oh my this cocktail 🍸 was so good. I have been here before and will gladly return for another wonderful meal. Enjoy the pics!
Ivy
Terrible to say the least. Was told there was a private party upstairs so there would be a 30 to 45 minute wait. Put our order in about 20 minutes after “sitting ourselves” and didn’t get it until an hour later. Was missing two sides and the steaks were cold. Literally cold. Ordered chips and queso. The queso was cold as well. I took the food home and fed it to the dogs. Will never go here again.
Location
Contact Information
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