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Applebee's Grill + Bar - Steakhouse in El Paso, Texas

Applebee's Grill + Bar

3.8 (2297 reviews)

4700 Woodrow Bean Transmountain, El Paso, TX 79924

Restaurant
American restaurant
Bar & grill
Diner
Family restaurant
Hamburger restaurant
Steak house
Traditional American restaurant

About Applebee's Grill + Bar - steak house in El Paso, Texas

Full-service chain bar & grill providing hearty American eats in an informal setting.

Customer Review Summary

Inconsistent service at Applebee's Grill + Bar is a common theme across reviews. Many customers experienced long wait times for their orders, often receiving incorrect or incomplete items. Issues with cleanliness, including dirty glasses and utensils, were also noted, alongside poor bartender knowledge. Positive experiences highlighted friendly staff and quick service, but negative ones were marked by unresponsive management and unsatisfactory food quality. Overall, while some locations provide a good dining experience, others fall short in both service and food quality.

Key Features

Service options

  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

3.8 out of 5
5
1051
4
507
3
293
2
147
1
299
Based on 2297 reviews

Olivia Sanchez

5 months ago

The take out is no good!! I waited more than 30 min for my order. I arrived a little late to give extra time and they still took more than 30 min. They ended up giving me the incorrect order too!! I noticed once I had arrived at home!! I attempted to give a review in the survey QR code and they gave me an invalid code too! Horrible service, I will be calling the phone number provided in the receipt

Valente Ortiz

9 months ago

Had some drinks 🍸 and it was not a pleasant experience. Bad service. The bartender didn't prepare the correct drink. Dirty glass. Old Lime. Rusty shaker. Dirty silverware. Missing garnish, how do I know more about a drink than the bartender. My first and last time at this location. Note: Check your food and drinks 🍸

JERRY G

9 months ago

This location is our go-to since we reside in the northeast. We always have a good experience here. Dishes are good, not too much wait time, service is good, atmosphere is good. It's just all around good.

Alicia Rivas

Absolute worse service I’ve ever received. The server took quite a while to take our drink and food order. We waited about 25 minutes just for the drinks. The appetizers were brought out after 50 minutes and some of the plates were brought out 5 minutes after. 3 out of the 5 orders were incorrect and 2 plates never made it to the table. It’s incredibly ridiculous to go to a restaurant wait almost 2 hours and never receive the food. Truly, have never had such horrible service. Will never be back.

Eyekay Gutierrez

We attempted to give this place a second chance since the last time we were sat in a dark seating area with blown out light bulbs, cold ambiance, bland service and food. This time we opted for an online order that guaranteed us a pick up time of 7:43. My wife gets there at 7:39 only to be told they just ran out of the ribs we ordered. There wasn’t a courtesy call so we could simply order something else. The young lady went inside leaving my wife outside for another 10 mins. She in turn had to go inside to ask for a manger. Speaking to Carlos the manager was of no help. He was dismissive and couldn’t be bothered by our issue. This location has gone downhill. Especially in service/management.

V Monti

1 year ago

Stopped by tonight and had a great experience. We were immediately greeted at the door by a young man who promptly took us to a table. Immediately after were greeted by our server, Carola F. Food was delicious but service was even better. Carola checked on us multiple times and our food came out quickly. The only complaint was the food was a bit salty and the floors were a bit dirty, straws and napkins everywhere . Other than that, everything was wonderful. Highly recommend this recommend this location.

Elizabeth Rodriguez

This was an awful experience because they burned my salmon and the manager blew me off when I told him about it. The service was worse… was not attentive whatsoever. The manager disregarded my frustrations and hunger. This is not a good place to visit! Do not eat here! Nate was an amazing server! He was the only positive aspect of this visit!

Deborah Esparza

It was the dinner rush hour and out waitress was kind fast and attentive. The atmosphere was very clean. The Christmas reindeer cocktails were priced well and delicious. I will definitely be coming back.

Location

Contact Information

Hours of Operation

Friday 11 AM–1 AM
Monday 11 AM–12 AM
Saturday 11 AM–1 AM
Sunday 11 AM–12 AM
Thursday 11 AM–12 AM
Tuesday 11 AM–12 AM
Wednesday 11 AM–12 AM

Price Range

$10–20