Texas Steak Express

Unfortunately, this particular experience was horrible. I will not be ordering from steak Xpress ever again. I always order my mom a dinner for her birthday here, especially since she can’t get out of the house right now. This was our first time ordering salmon. It was so over seasoned and SALTY that she cannot eat it, even after trying to remove the seasoning. I called back and spoke to a so called manager. He didn’t seem very empathetic at all. He did offer a small discount or to remake and give back the old salmon-and after expressing further frustration, then he gave me a bit more of a discount. I had no problem whatsoever returning the uneaten salmon. However, I feel they should’ve taken much more accountability, and refunded my full order minus the drinks of course. Because of this bad experience, I will never ever ever order again and I will make sure that I tell all of my family and friends not to. Your staff, MANAGEMENT ESPECIALLY should have empathy, especially for customers that are return customers and because of your higher prices. I live out of town and I could choose anywhere to spend my money; you are not the only establishment in Abilene Texas. Do better Steak Express! Take accountability and have empathy. Treat people as you would like to be treated.

Unfortunately, this particular experience was horrible. I will not be ordering from steak Xpress ever again. I always order my mom a dinner for her birthday here, especially since she can’t get out of the house right now. This was our first time ordering salmon. It was so over seasoned and SALTY that she cannot eat it, even after trying to remove the seasoning. I called back and spoke to a so called manager. He didn’t seem very empathetic at all. He did offer a small discount or to remake and give back the old salmon-and after expressing further frustration, then he gave me a bit more of a discount. I had no problem whatsoever returning the uneaten salmon. However, I feel they should’ve taken much more accountability, and refunded my full order minus the drinks of course. Because of this bad experience, I will never ever ever order again and I will make sure that I tell all of my family and friends not to. Your staff, MANAGEMENT ESPECIALLY should have empathy, especially for customers that are return customers and because of your higher prices. I live out of town and I could choose anywhere to spend my money; you are not the only establishment in Abilene Texas. Do better Steak Express! Take accountability and have empathy. Treat people as you would like to be treated.

24 years have passed since my first meal here. I've had many since. There's been times something small is missed, that happens. Overall, Steak Express deserves 5 stars. I have never been displeased with the food, not once. Thank you for many years of quality.

24 years have passed since my first meal here. I've had many since. There's been times something small is missed, that happens. Overall, Steak Express deserves 5 stars. I have never been displeased with the food, not once. Thank you for many years of quality.

I work at the front desk at a hotel here in Abilene. I referred the business to a guest. We are going on a 2 hour wait time after he was told 1 hour. To go with that we have called your establishment numerous times only to review no answer. I enjoy the food but this service is very poor

I work at the front desk at a hotel here in Abilene. I referred the business to a guest. We are going on a 2 hour wait time after he was told 1 hour. To go with that we have called your establishment numerous times only to review no answer. I enjoy the food but this service is very poor

Just had another great meal from steak express! We ordered on the phone for delivery. We always pay in cash.The young woman who took the order was very efficient. The meal arrived quickly and was hot and ready to eat. The gentleman who bought it was very nice as well. We got the lunch special that they serve before 5. Great meal for a good price!

Just had another great meal from steak express! We ordered on the phone for delivery. We always pay in cash.The young woman who took the order was very efficient. The meal arrived quickly and was hot and ready to eat. The gentleman who bought it was very nice as well. We got the lunch special that they serve before 5. Great meal for a good price!

I don't recommend this place unless you want a standard subpar go to your cheap dads cookout burgers. Burgers have no seasoning and it tastes like they are broiled most likely. The sweet tea was good though.

I don't recommend this place unless you want a standard subpar go to your cheap dads cookout burgers. Burgers have no seasoning and it tastes like they are broiled most likely. The sweet tea was good though.

I’m visiting my parents and used their Steak Express cup for water … and it GOT IN MY HEAD and left me craving their burgers. #marketingworks I ordered online and picked it up within 15-minutes. The sandwich did not disappoint! The sesame seed bun and smoked beef are so delicious!! I also had a half-sweet coconut iced tea 🤤 10/10

I’m visiting my parents and used their Steak Express cup for water … and it GOT IN MY HEAD and left me craving their burgers. #marketingworks I ordered online and picked it up within 15-minutes. The sandwich did not disappoint! The sesame seed bun and smoked beef are so delicious!! I also had a half-sweet coconut iced tea 🤤 10/10

Will never order here again Took two and a half hours before I called to cancel the order, the manager promised me a discount attached to my phone number next time I called I call again and ask about the discount and it was never credited to my account and the manager on duty was very rude and treated me like I was running a scam I’m sure the food is good for their price but between hours for delivery and rude managers I never got to try and never will

Will never order here again Took two and a half hours before I called to cancel the order, the manager promised me a discount attached to my phone number next time I called I call again and ask about the discount and it was never credited to my account and the manager on duty was very rude and treated me like I was running a scam I’m sure the food is good for their price but between hours for delivery and rude managers I never got to try and never will

I just moved back to the states from Germany and don’t like fast food. I consider this a drive through special because it’s real steak 🥩 and food. Amazing and I’m glad it’s close to the base.

I just moved back to the states from Germany and don’t like fast food. I consider this a drive through special because it’s real steak 🥩 and food. Amazing and I’m glad it’s close to the base.