
Logan's Roadhouse
600 Sam Ridley Pkwy W, Smyrna, TN 37167
About Logan's Roadhouse - steak house in Murfreesboro, Tennessee
Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.
Customer Review Summary
The reviews for Logan's Roadhouse are mixed, highlighting both positive and negative experiences. Some customers enjoyed the food and atmosphere, praising the rolls and decorations for special occasions. Conversely, several patrons faced significant service issues, like long wait times, forgotten orders, and cold food. The management's response was inconsistent, with some guests appreciating the compensation while others felt their complaints were not handled well. Overall, while some loved their experience, others vowed not to return due to poor service and dining mishaps.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Great dessert
- Great tea selection
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
sabrina p
Kept us waiting outside in 35 degree weather way over the 10 minutes quoted and when we went back in to check they had forgotten to put us in system. Drinks and appetizer was fine but my entree was horrible. Salt layered with salt(husbands steak was really good though) Manager did actually seem genuinely sorry though and took it off the check and insisted I take a brownie to go. Also we absolutely loved our waiter he was the sweetest. It was ok even with the bad entree but I don’t see myself going out of my way to return.
Johnna Kaminski
We love Logan’s! I also want to give a huge shout out to whoever decorated for Valentine’s Day. They did a beautiful job! Those rolls are heaven on earth! Great food, and great atmosphere❤️ Highly recommend
Matt
Went here with my wife for a nice quiet dinner. What we got was a LAST for this establishment. Were seated and after 13 minutes went to the hostess station to tell them NO one had come by. Made the order easy for the server and looked forward to and enjoyable meal. Salads and bread came with no issue. Got the rib and finger meal as it looked so Good. This is were it got OUT OF CONTROL. asked the server for bar-b-que sauce as the ribs came DRY! the manager came by and this is were it got STUPID! manager was shocked and said he would take care of it as dry is NOT the way they are to be served. also, the fingers were totally all but burnt. manager left and came right back with gloved hands and a plate. HE proceeded to remove the ribs from both our plates and said he would be back. left the fries and burnt fingers and left. came back 10 minutes later with not even crispy a little bit fingers and the SAME ribs he removed from out plates that were dredged in cold bar-b-que sauce and set aside until the undercooked fingers were NOT ready to be served and HE served them anyway. showed the server and was told the manager would be told. 5 minuets later the manager came back to the table and proceeded to ask what is wrong now are they cold? well, sir, they in fact were stone cold as you served them, took them, sauced them, let them sit, and then RE-Served them. so to sum it up the manager is not fit to be a manager and we will certainly NEVER go in AGAIN!!!!!!! AFTER THEIR RESPONSE MY DESIRE TO EAT HERE AGAIN HAS DWINDLED TO less THAN ZERO NOW!!!!!!!!
Carolyn Taylor
Went for lunch. There was a crowd but I was seated quickly. Server took the order quickly but it took over 45 minutes to get it. Several customers that were there before me was still waiting after I was served which was frustrating to everyone in our area. The Manager came to their table several times to apologize for the delay but it still didn't make their order come out any faster. Maybe because it was Veterans Day they were trying to accommodate them first....not an excuse because the couple waiting for their order were Veterans. I lost my appetite so I brought my food home.
Carmen Jaye
The Cajun Chicken & Sausage Alfredo needs to be reimagined. What I had was Cajun Chicken & Sausage Alfredo with some sort of spice sprinkled on top. The problem was that the Cajun flavor was not through and through. I expected the Cajun flavor in each bite and I just didn't get that at all. This dish was a disappointment.
BJ Miller
Where do I begin? The potato wedges appetizer was good. I waited an hour for my entree and ended up not getting it. The drinks we got had WAY TOO MUCH alcohol in them! The manager did comp the food and only had us pay for the drinks. Don't think we'll be back.
Eric Barrett
So, My wife and I went into Logan’s in Smyrna for a Date Night Tuesday 02/4/2025. We were greeted upon entry by a young girl without any Logan’s uniform on. She sat us immediately upon entry. Our Server (Macey) greeted us and grabbed our drinks. My wife and i Both ordered Draft Beer with lime. She brought our drinks and said they were out of limes. I politely asked her to check again or take the drinks back to the bar. She was able to provide us with a bowl of limes. So we ordered our food. As it got to the table our server made us aware that they didn’t have any Baked potatoes and we needed to pick something else to eat. (we still got charged for the loaded potato’s we didn’t get) once we were ready to eat we asked for silverware as we didn’t have any. She brought us plastic utensils. At this point I felt like someone was just messing with us. (Remind you it’s our Anniversary Dinner). This was extremely aggravating for us as we both ordered Steak. I did ask our server to please find us real knives or I would be sending the steaks back. She found clean knives but we still had to use plastic forks. So while all this is going on. I’m watching the table across from me. It seems to be the hang out table for Everyone. But mostly I noticed a 1/2 dressed young lady sleeping in the booth. When she wasn’t sleeping she was eating and drinking what I’m assuming was free dinner brought to her by her Girlfriend. These 2 made out and pretty much had relations in that booth. Including groaning and kissing etc. This went on for around 2 hours. We did pay out tab with 0 discounts and walked out. The worst dinner experience ever. Honestly I would like to be refunded my dinner and have an actual date night that’s not ruined by the restaurant. We love Logan’s. And we go here often but this was unacceptable!!!
Keebler Miller :b
I got the lemon herb chicken bowl! Delish! Even the steamed broccoli 🥦 wasn't mushy!! Great kverall
Location
Contact Information
Hours of Operation
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