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Hickory House - Steakhouse in Columbus, Ohio

Hickory House

4.2 (1944 reviews)

550 Officenter Pl, Gahanna, OH 43230

Steak house
American restaurant
Barbecue restaurant
Family restaurant
Restaurant

About Hickory House - steak house in Columbus, Ohio

Relaxed eatery with a warm atmosphere serving barbecue fare, steaks, burgers & seafood.

Customer Review Summary

The reviews for Hickory House are mixed, with several diners expressing dissatisfaction regarding the quality of food. Some reviewers complained about stale-tasting dishes, particularly the brisket and pulled pork sandwiches, with poor BBQ sauce comparisons. While the atmosphere was seen as outdated, service was generally praised, with specific compliments aimed at attentive and friendly staff. Positive reviews highlighted exceptional service and great ribs during all-you-can-eat nights, as well as tasty fish and chips. However, some noted high prices for what they deemed low-quality food, and issues with inattentive service were mentioned in various reviews. Overall, while there are high points in service and specific menu items, many patrons found the food lacking and the experience unsatisfactory.

Key Features

Service options

  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Hard liquor
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
1124
4
442
3
202
2
85
1
91
Based on 1944 reviews

David Gross

11 months ago

First time visiting this place and it was OK. Food wise, I had the brisket sandwich and I seemed like I was eating old left overs. It did not taste fresh at all. My wife had pulled pork sandwich and said the same. She got BBQ sauce on the side and was glad as it was more like ketchup with steak sauce in it. The atmosphere was misleading too. As I pulled up, the outside looked like a nice place but inside was more old fashioned from the 90s. The service we had was only good thing. The waiter was great with our party. However, while we were there we heard 2 very unhappy take out order guests raising a storm over how screwed up their orders were. This place was expensive and I expected way better food. Can't say that I would go back or recommend this place to anyone.

Kyle Partridge

7 months ago

My coworkers and I came from out of town, stopped by for the Tuesday night all-you-can-eat ribs. I was blown away by the service; our server, Lesli, was amazing. She was super sweet and took care of everything we could think of. And the ribs! These are the best ribs I've ever had! Top notch food and service.

I M

2 months ago

Seated right away there were 5 of us. Waiters was friendly fast and had a wonderful attitude. The Fish and chips were so good and food was hot. I will be going again.

Ganesh Meiyappan Vairavan

We frequent this place from work for lunch meetings. As a vegetarian, I have very limited options but they are open to substituting meat with broccoli, mushrooms, etc. However my coworkers who eat meat also do not love this place mainly because of their limited menu options. Service has consistently been good. It is a good place for a meeting as they don't play music in the background. I would organize another meeting here but wouldn't come here in my personal time.

Alan T

5 months ago

My wife had the filet I had the porterhouse. Both cooked just right, tender and delicious. Service was attentive and the meal served when expected. A comfortable and pleasant dinner. Recommend

Julie Whyman

9 months ago

We stopped by to grab a quick bite as we r traveling thru town. Didn't realize we sat at at slanted table in bar area, & served by busy bartender. Sweet girl but did have to flag her down several times for service. We had $25 chicken Alfredo pasta (ordered blackened chkn but got regular) a large Cesar salad w/shrimp and a regular burger with 2 beers and waters. The food was good, pasta was very saucy but I liked it however clearly not homemade. Shrimp was overcooked. The Cesar salad dressing and fries were great and the burger was cooked perfectly to order. However we always had to flag someone down for refills, condiments and to pay the bill. Too expensive for what we ordered. I paid $92 with tip, & I hate carpet in restaurants.

Greg Foulke

Very good food and relaxed, fun atmosphere. The service was friendly, but very inattentive. Two of the three members of my party had to leave one by one before I was able to flag a server down to pay my bill.

Jason

8 months ago

The food is low quality at a high price. The interior looks like a lodge from 1987 . Ordered a porter house steak with "hand cut fries" and an unsweetened tea. The steak was cooked correctly, and that is the nicest thing i can say about it . Fries were weak and tastelss . The tea was watered down. Wife ordered the full slab of ribs with mash potatoes. The ribs were tender, but a lack of good flavor made them bland. Very little sauce, which is odd for BBQ ribs. The side of mash was the only part of the meal that had any flavor . Child had mac and cheese which she enjoyed. would expect this kind of food to be served out of the parking lot of Giant Eagle, not an alleged Award Winning kitchen . Our server was very friendl and professional , overheard a few that were not .

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–9 PM
Saturday 4–10 PM
Sunday 4–9 PM
Thursday 11 AM–9 PM
Tuesday 11 AM–9 PM
Wednesday 11 AM–9 PM

Price Range

$20–30