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Steak 'n Shake - Steakhouse in Akron, Ohio

Steak 'n Shake

3.7 (3313 reviews)

1684 Home Ave, Akron, OH 44310

Hamburger restaurant
American restaurant

About Steak 'n Shake - steak house in Akron, Ohio

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

Customer Review Summary

The atmosphere at Steak 'n Shake is described as clean, though some noticed areas that could improve. Service received praise for being exceptional, with staff providing friendly assistance. Food quality varies, with meals described as average, though some items like shakes, fries, and burgers received particularly favorable comments. Several customers enjoyed their specific dishes, like the double steak burger and fresco melt, while others highlighted issues such as long wait times and mistakes in orders. Cleaning and maintenance were noted inconsistently, with some guests mentioning clean tables and others observing a slightly dirty environment. Overall, the experience seems positive, with a mix of quality food and service, though there are notable areas for improvement.

Key Features

Service options

  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great dessert

Popular for

  • Breakfast
  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Coffee
  • Comfort food
  • Food
  • Happy hour food
  • Late-night food
  • Quick bite

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Groups
  • Tourists

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

3.7 out of 5
5
1363
4
791
3
494
2
242
1
423
Based on 3313 reviews

Tim Moore

Nice clean place. Food was just average, nothing special. What was special was the lady who helped us from the second we walked in. She helped with the ordering screen, she brought us our food and all our condiments and anything else we needed. Superior service with a smile!! Wish we'd caught her name!

Greg Reed

2 years ago

I just stopped by for a Reese's cup shake and the ordering was quick and easy at the kiosk. The shakes here are very good and I love the glass it is served in of you dine inside. The order was completed quickly and I sat at a clean table. I am always glad when a restaurant is clean. The shake was delicious.

John Parke

7 year old son: The M&Ms are always in the right place in my milkshake. My hot dog is grilled excellently. The seats are in good condition. 10 year old son: The food is exceptionally good. There isn't much else, the rest is okay. Wife: The fresco melt is perfectly toasted. Cleanliness is average. The fries are excellent. Husband: I get a cheeseburger and it has a good flavor and it's never served cold. The workers are friendly and the tables are clean.

Craig “Mad Dog” Madrin

2 years ago

This particular franchise is under fairly new ownership and I was there for the first time in quite a while. It was tremendous. The double steak burger and onion rings were great and the chili was fantastic. The location was even doing a Dine & Donate that day with 97.5 WONE and donating 25% of their day's sales to the Valor Home of Summit County. I highly recommend trying them again if you haven't been there lately and surely try them for the first time if you've never.

Yog Sothoth

Food was good. The only issue was that their drink machine wasn't explained to me. Basically you have to use your receipt and scan it at the machine to get your drinks. I didn't know this at first, and threw it away. So I had to buy ANOTHER drink. Soured me on the whole thing.

Dominick Altringer

4 months ago

Really great experience best burger I’ve ever had

Korey Norris

Forgot how good the food really was here fantastic! The atmosphere was slightly dirty, and the help seemed a bit quiet, but overall, it was a good experience. Get the shake. You won't regret it!

Adam Roxburgh

Me and my friends agree that this place is great if you just hate your stomach, honestly cancel your plans if you've got anything to do the next day cause you'll be spending most of it on the throne. My burger had onions despite me ordering it without. They fixed it, but they acted like it was such a chore to do so. Waited about 15 minutes for a singular burger to get done.

Location

Contact Information

Hours of Operation

Friday 10 AM–12 AM
Monday 10 AM–12 AM
Saturday 10 AM–12 AM
Sunday 10 AM–12 AM
Thursday 10 AM–12 AM
Tuesday 10 AM–12 AM
Wednesday 10 AM–12 AM

Price Range

$10–20