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The Carriage House Restaurant - Steakhouse in Winston-Salem, North Carolina

The Carriage House Restaurant

4.4 (728 reviews)

1409 S Stratford Rd, Winston-Salem, NC 27103

Restaurant

About The Carriage House Restaurant - steak house in Winston-Salem, North Carolina

Time-tested establishment for pasta, steaks, burgers, seafood & other American classics.

Customer Review Summary

The Carriage House Restaurant has a mixed reputation based on recent reviews. Many diners praise the food, highlighting favorites like marinated steak strips and catfish, with some calling the meals incredible. Service is often noted to be exceptional by some, particularly highlighting staff like Megan and Laura for their friendly demeanor. However, there are significant complaints about service quality, with reports of unresponsive or rude servers and long waits for drinks. Some diners experienced unsatisfactory food, describing it as unappetizing or lacking flavor, while others mentioned issues with cleanliness and unpleasant smells in the restaurant. Overall, while there are loyal patrons who enjoy the meals and atmosphere, others have had disappointing experiences and indicate they would not return.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great coffee
  • Great dessert
  • Great tea selection

Popular for

  • Breakfast
  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Coffee
  • Comfort food
  • Healthy options
  • Quick bite
  • Small plates
  • Vegan options
  • Vegetarian options
  • Wine

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Quiet

Crowd

  • Groups

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
496
4
139
3
48
2
14
1
31
Based on 728 reviews

Jody west

I've been coming here for almost 30 years and I have NEVER had a bad meal!!! My favorite thing here is the marinated steak strips. The BEST 💯. STOP IN AND YOU'LL SEE. Megan is the best.. love her. She has amazing people who are servers as well. Kindest people, great for family time also Laura was my server tonight and she did not disappoint. She embodied the amazing service, people and food. Thanks Laura for an AMAZING dinner tonight. 🤗😁

Trevor Groves

6 months ago

I had a salad with blue cheese dressing, shared Calamari with my Dad, crackers, Chicken Alfredo Fettuccine pasta with 1 piece of garlic bread, & Cheerwine. Tasty food & drinks. I will come back. There is parking in a parking lot. I will try other pasta dishes next & the quesadillas.

Vilia McClearen

2 months ago

Such a friendly and quiet place to eat! Great food! Great service!

Hot Wheel Drags

7 months ago

Very clean and friendly staff. My wife and I and our son went and had supper here tonight. We have never been here before and it didn’t disappoint. Definitely recommend.

Design On A Dime Kwok

1 year ago

We went here to have lunch after my doctor's appointment because it was close. The parking was limited so we parked in a access lot across the street and walked to the restaurant. Upon entering the restaurant there was this musty damp smell of old mop water. Now we were greeted fairly promptly and asked if we wanted a table or booth we gave our response and was told there would be about a few minutes wait. Which I thought wasn't bad at all for it being lunch time. When our booth was ready we were walked back and seated. A few minutes later a waitress came over gave us menus and took our drink order now by the time the waitress returned with our drinks we were ready to place our food order. I ordered the grilled chicken salad w/raspberry vinaigrette dressing and hubby ordered the beef tips with a baked potato and a side salad. While we waited for our food I took this time to notice the vibe of the restaurant nothing to out of the ordinary I noticed that there were a lot of elderly individuals and what seemed to be regulars who interacted with the waitresses as well as the young gentleman who was clearing and cleaning the tables. Well once our food arrived hubby said grace and blessed the food. Now in my opinion the food just didn't look very appitizing hubby said that his beef tips didn't really have much flavor and my salad wasn't good so I only ate half of it. I took the rest home and that's only because hubby has this thing about wasting food. Now upon leaving there was a gentleman who greeted our exit and asked how everything was. I assume he may have been the manager we simply responded fine and was on our way. I have another doctor's appointment coming up but we won't be returning here for lunch.

Kelsey Byrd

I work nearby The Carriage House and went there multiple times a week for months. The food rarely disappoints, but the service is truly atrocious. I had a few bad servers, but the last time I was there, my water stayed empty throughout my entire meal, the server only came to take my order and deliver the check (someone else brought my food to my table), and the server was just generally rude. I assume because I'm just one person they thought I wasn't going to tip well. The joke is definitely on them because I was a server for over 12 years and am an extremely generous tipper. I haven't gone back since my last experience. This is NOT a place I would recommend if you want friendly service.

Josh Pagano

9 months ago

Incredible meals! The catfish was some of the best I've ever had. Everyone loved their dishes.

Nancy Hambrick

Mediocre dinner. Fried flounder was edible. Fried okra was overcooked and old. Homemade chips were very good. Fried oysters were okay. Sauteed sweet potatoes had a strange taste. Hush puppies were bland. Waitress was lackluster. Had indigestion after the meal - oil that the food was fried in was old. Will not return.

Location

Contact Information

Hours of Operation

Friday 8 AM–9 PM
Monday 8 AM–9 PM
Saturday 8 AM–9 PM
Sunday Closed
Thursday 8 AM–9 PM
Tuesday 8 AM–9 PM
Wednesday 8 AM–9 PM

Price Range

$10–20