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Kotta Japanese Grill - Steakhouse in Winston-Salem, North Carolina

Kotta Japanese Grill

4.3 (237 reviews)

2862 Reynolda Rd, Winston-Salem, NC 27106

Japanese restaurant

About Kotta Japanese Grill - steak house in Winston-Salem, North Carolina

Customer Review Summary

The staff at Kotta Japanese Grill is welcoming, and the food is fresh and delicious, particularly the teriyaki chicken and noodles. However, there are concerns about portion sizes, especially for meat; some customers found the steak portions inadequate for the price. The teriyaki chicken box and spring rolls were generally well-received, with one diner noting a unique flavor in the spring rolls. There are mixed reviews on customer service, with some reporting poor experiences due to inattentive staff, while others praised their food runners. Despite the inconsistencies in service and portion sizes, many patrons express a willingness to return due to the overall quality of food. Some diners have mentioned the potential of the restaurant, highlighting both the need for improved customer service and the value of revisiting for a better experience.

Key Features

Service options

  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Comfort food
  • Healthy options
  • Quick bite
  • Small plates
  • Vegan options
  • Vegetarian options

Dining options

  • Lunch
  • Dinner
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
158
4
41
3
10
2
12
1
16
Based on 237 reviews

Kayla Tripp

3 weeks ago

The staff is welcoming and the food was fresh and delicious! I got the teriyaki chicken with mixed veggies and noodles. I could eat those noodles by the gallon smh. This was especially nice considering the time of day and busy area.

Audri Smith

5 months ago

Meat Portions are ridiculous depending on who’s cooking! This is the second time I got steak and shrimp and received 6 small pieces of steak and then was told oh it’s bc they shrink by the young guy at the front! This is crazy for paying almost 20$ for the plate!

Snoopy Boop

5 months ago

Ordered the teriyaki chicken box and some spring rolls, the food was very good. The spring rolls have an almost floral flavor? It's hard to describe, very different but also delicious. If you don't mind splurging and trying something, I'd give this place a try. But order was teriyaki chicken (4 medium pieces), mixed veggies and rice. Enjoyed it very much and we were greeted and taken care of promptly. So no complaints on my end!

Sherry Alex

1 year ago

I order Kotta cheese steak spring roll. This is a warning the rolls was mainly onion with three specs of steak. I brought it to the guys attention and all he said is there is steak. The other food was good. But I don't think I will be visiting this place again. Not worth the price

CSFY, LLC

3 years ago

This place has potential. However the male who takes your order did not acknowledge my and I. We had to repeat the order several times. He was too busy on his phone. This person needs to be written up or fired. They were not busy at all. The male who brought our food to us was awesome and made sure we had everything we needed. The food cost too much and the bad customer service just compounds the experience. Wont be back. Avoid until the customer service is improved at minimum. UPDATE: Owner responded to review. Means a lot.

Frederick Berry

1 year ago

just happened to stumble upon this hidden gem and I’m oh so happy I did! my food was delicious and there was plenty leftover and I have a hearty appetite! will be frequenting this location on the regular 👍🏾👍🏾 oh, and if you’re looking for a great place outside picnic take your meal and a blanket to Reynolda Gardens located north Reynolda Rd only a few miles from Kotta. Pics were taken there.

Momma Bear

I've ate here several times, service is great and food is always delicious

CT Turner

I came here for the first time this past weekend. Since coming to town 8 years ago, I've been looking for a good, quick, Japanese place and might have found it here. Kotta is nothing fancy, but the food was quick and good. I ordered the hibachi steak. It was cooked perfect. I had a large amount of rice and broccoli and the shrimp sauce was very good. I downgraded a bit because I didn't have much steak in my order (I'd guess < 3oz). But I'm willing to come back and try again sometime soon.

Location

Contact Information

Hours of Operation

Friday 11 AM–9 PM
Monday 11 AM–9 PM
Saturday 11 AM–9 PM
Sunday 12–8 PM
Thursday 11 AM–9 PM
Tuesday 11 AM–9 PM
Wednesday 11 AM–9 PM

Price Range

$10–20