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Kickback Jack's Winston - Salem - Steakhouse in Winston-Salem, North Carolina

Kickback Jack's Winston - Salem

4.2 (2279 reviews)

3286 Silas Creek Pkwy, Winston-Salem, NC 27103

American restaurant
Family restaurant
Sports bar

About Kickback Jack's Winston - Salem - steak house in Winston-Salem, North Carolina

Local sports bar chain serving steak, seafood & pub grub in a lively, contemporary setting.

Customer Review Summary

Delivery experience was disappointing, with small portions and the need to assemble nachos. Cajun chicken alfredo was decent but bland, although the delivery driver was praised. In-person dining received high marks for excellent service and flavorful food, especially complimenting the chefs. First-time visitors found the atmosphere clean and inviting, with good food and enjoyable service from their server. A father-son outing resulted in flavorful food with decent portions, friendly service, and reasonable prices. The sports bar atmosphere was lively, but the food quality was lackluster, leading to doubts about ordering certain dishes again. The restaurant wasn't recommended for birthday celebrations due to restrictions on balloons and dessert treats. Initial good customer service turned sour with inadequate drink refills and cold fries, although the bacon jam burger was flavorful. The carnivore pizza impressed, with well-baked crust and tasty meats, leading to a positive impression of the restaurant.

Key Features

Service options

  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
1281
4
534
3
184
2
111
1
169
Based on 2279 reviews

Barbie House

2 weeks ago

Ordering delivery is a complete joke. Nowhere on the site does it say that you have to assemble your own nachos. All the sides came in tiny containers and if you dined in it would be completely different portions. Also price hiked because you're ordering it online (which we're fine with). But the portions they give you won't even cover a small portion of your nachos. I can go on about every little detail but I'm sure you guys get the gist. Pictures speak for themselves. We dine in often but we will never be doing this again. Y'all definitely got your money for the pennies worth the customer got. Thanks for a great night in!

Dee Bee

3 months ago

I ordered the cajun chicken alfredo for delivery. I had some credits expiring and wanted to try something new and this place had been on my list. Took about an hour for my food to arrive but overall it was decent - warm, good amount of chicken and broccoli - the sauce was creamy but slightly on the bland side. My delivery driver gets 5 stars though - she gave me a holiday card!

Janice Minor

8 months ago

My daughter took me out for dinner and we had a really good time. The service was excellent. The food was very good, great flavor and seasoning was perfect. My compliments to the chef's in the kitchen. The waiter was very attentive and couldn't have ask for faster or better service anywhere. Many great items to chose from.

Darin Charter

We had never been so wanted to check it out. First impression walking in was good. It looks clean and inviting. Had a wonderful server - Asiah- and enjoyed her company when she stopped to hang with us as she was able. Food was good. Similar to many other places. Nothing negative. We enjoyed our lunch!

christopher Harris

It was a father and son outing. We had the Philly cheese egg rolls, wings, and a Buffalo chicken wrap. The food was flavorful and decent portions. The service was friendly and made suggestions. My cup stayed full. It didn't take long for our food to come out. Reasonable prices. I would recommend this place if you are looking for a food quick bite.

Snoopy Boop

Sports bar with plenty of TVs, service was fine, pretty busy. But the food was a little lackluster. I had the Italian bistro sandwich with fries, wasn't bad but not something I'd order again. Saw their ribs and steak, ribs were tiny with barely any meat. Steak looked alright. If I had to go back I'd probably try their chicken tenders, they looked crispy and a nice size. I'd recommend another place if you are attending to celebrate a birthday. Due to the nature of the bar they don't accept balloons inside nor do they sing or give any little dessert treats.

Justin Coultman

1 year ago

Came here for the first time. At first the customer service was good. But once we sat down and got our food we didn't get any drink refills without asking and no napkins to the table even after we asked for them. I got the bacon jam burger and the burger was very flavorful but my fires came out cold and also so did my bosses and my other coworkers. Overall it was ok but not a good lasting impression.

RROCKY DOG

The place was just a little packed, but we were seated right away. I ordered the carnivore pizza. I must say, I was impressed. The crust was baked just right. The meats were tasty and flavorful. Overall, it's a nice restaurant.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$10–20