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BJ's Restaurant & Brewhouse - Steakhouse in Winston-Salem, North Carolina

BJ's Restaurant & Brewhouse

4.0 (1997 reviews)

192 Hanes Mall Cir, Winston-Salem, NC 27103

Restaurant
Bar
Brewery
Sports bar

About BJ's Restaurant & Brewhouse - steak house in Winston-Salem, North Carolina

Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.

Customer Review Summary

The service at BJ's Restaurant & Brewhouse received mixed reviews, with some servers praised for their attentiveness, while others were criticized for being unhelpful. Food quality varied significantly, with positive mentions of tasty items like wings and Pizookies, but many dishes were deemed disappointing or not matching the menu descriptions. Some customers appreciated the atmosphere and overall dining experiences, while others had issues with cleanliness and food taste, comparing it unfavorably to frozen or microwave meals. Overall, while there were highlights in service and specific menu items, many diners expressed dissatisfaction with the food relative to price.

Key Features

Service options

  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.0 out of 5
5
1137
4
354
3
152
2
123
1
231
Based on 1997 reviews

John Garcia

2 weeks ago

Even though they only had 1 Bartender working at 749 pm on a Friday night Meagan did amazing job taking care of everyone at the bar and still cleaning and helping with all the table orders. Seriously this girl needs a raise!! Food was tasty and beers are cold. Thank you for everything.

Victoria McFadden

5 months ago

I spent 107$ on my food. That included tip + fees. Without the tip + fees would have been roughly around 80$. I had high hopes ordering this food because they had a large menu and the food looked stunning. For me personally, my food that I received through ( delivery), did not match the description on the menu. Let’s start off with the ribeye steak and veggies ( in the picture I did start to cut my steak then stopped to take a picture) I got garlic mixed veggies on the side. My viggies were very bland. No taste and very skimp on the veggies. According to the picture online I seen carrots ect.. I didn’t receive that. My steak was “ ok .” Definitely not worth 30$. The pizza.. when I see “ deep dish “ I expect deep dish. Not a pan pizza from dominos. The salad was not a house salad. Very disappointed. The wings were the best thing I got and that was a 6/10.

Khia Price

3 months ago

Yesterday was my birthday. My family had not been out together since my grandmother died 3 years ago. We were excited. I picked a place we had never been before. Should have walked away when i saw the lot was empty.Huge mistake. Had my sisters and brother in law at the bar like they couldnt have drinks at the table. Waiter and waitress were good except for the white girl that came through to assist but when asked to being something she made it clear she was just helping and not waiting our party. Olivia came by to ensure we knew her status and to let her know If we needed anything. She came back one more time to check on us but we never saw her again. I ordered a Pepsi. It tasted weird. My daughter agreed. I sent it back. The young lady came back and said her boss said there was something wrong with the line so she informed me that even though she selected regular Pepsi and not diet it might taste the same I said no thank you. She said do you even want to try it. I declined. My husband told her your boss is wrong for even telling you to come and say that. Just say you're out. Then I ordered mac and cheese balls. Disgusting. No flavor. I sent them back. One of my aunts ordered salad and soup combo. Salad came and she had ro ask where is the soup. Your menu shows soup in a bowl and when it came out in a regular bowl the waiter tried to say you have to ask for the bread bowl which is extra but he didn't exain it that way. Waited forever for ranch for my uncles wings. My mother waited forever for a burger that your waiter claimed all the burgers were waiting for fresh fries but she ordered onion rings. And my daughter had a burger with onion rings on the burger and as a side and my sister ordered he onion ring appetizer that came out with no problem. I ordered the sirloin and shrimp scampi scampi combo with mashed potatoes and asparagus. Potatoes were like a brick and asparagus was dry and the size of small tree twigs. Shrimp was swimming in a thin soupy concoction. I showed it to the waiter and said tell your cooks don't put something like this on a plate. He said yeah. At this point I'm embarrassed and ready to go. The burgers finally came out and I was asking for to go plates at the same time. Tried to eat my 6 Oz sirloin today and it was 4 oz of fat. Service good. Food was horrible. Will never go bavk again.

Sohel Afsar

I recently had the pleasure of dining at BJ's Restaurant and Brewhouse, and I must say, the experience was made even better by our server, Izzy. From the moment we were seated, Izzy greeted us with a warm and friendly smile, making us feel welcome right away. Throughout our meal, Izzy was attentive without being overbearing, checking in just the right amount of times to ensure we had everything we needed. She provided great recommendations from the menu, especially when it came to pairing one of their signature craft beers with our meal. Her knowledge of the menu and drink options was impressive, and she clearly cares about providing top-notch service. The food was excellent, as always, but Izzy’s positive attitude and attention to detail really stood out. She made sure our meal went smoothly, and her friendly demeanor made the whole dining experience even more enjoyable. If you're lucky enough to be seated in Izzy's section, you're in for a treat. Her professionalism and great service make BJ's Restaurant and Brewhouse a place I’ll definitely return to! 😊

Jay Allen

1 month ago

We had fried Mac n Cheese balls for appetizer and all 3 of us ordered the $13 Pizookie Meal Deal; everything was great!

Diana De La Cruz

4 months ago

food has improved since the last time my fiance and i came by. our server was very attentive and on top of that, the drinks were satisfying. i would definitely recommend the white peach boba rita!

Yancy Torres

My wife suggested this place for a spontaneous date night, and it turned out to be an amazing dinner experience! The atmosphere was fantastic; the restaurant was clean and had a cool, relaxed vibe. Good music played at a reasonable volume, allowing us to enjoy it without interfering with our conversation. Our waitress, Nevaeh, was exceptional! She was attentive, offered great suggestions for what to order, and made the experience wonderful. This is definitely a place we will return to!

Elen G

4 months ago

Before I begin, I want to say the service was great. Our waitress was very nice and helpful. I want to start with your drink will be almost $4. I'm talking about the sweet tea. Not alcoholic. So two drinks, is $8... Our waitress DID keep our cups full, though. But the floor is nasty. Food everywhere from night before and workers spreading it around walking in and out kitchen. Mind you, we went in the afternoon on a Sunday. The menus are also dirty with dried on food. The food looks great. But it tastes like everything came from a grocery freezer aisle. We got the couscous Mac n cheese bites. The dipping sauces were tasty. The bites were not. Tasted like something you microwave at home. But they were hot when they came out. Our entrees looked nice. The Ziti is kind of small for something around $23.... And the chicken parmigiana was bad. The chicken was precrusted clearly. And chicken was not seasoned. Only seasoning was in breading which lacked as well. You get a breadstick with pasta entrees. They were heated up as well. Frozen breadstick. Mine was near $25 or more. The pizookie is $9. Only thing I can say that tastes good about this place. That was all we got. Total came up to $70. Asking for too much for food you can put together at home. All premade from a box in your frozen aisle. There's nothing special, really. Better off going to Applebee's. I can go to an upscale restaurant like Hakkachow where everything is fresh from scratch and get two appetizers, sides, an alcoholic beverage and it be the same price. Was very disappointing. Husband wouldn't stop complaining during dinner. But we didn't let it show in front of our hard working waitress. Everything LOOKS good until you bite into it. If you can't cook, you'll think it's good

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–11 PM
Saturday 11 AM–11 PM
Sunday 11 AM–11 PM
Thursday 11 AM–11 PM
Tuesday 11 AM–11 PM
Wednesday 11 AM–11 PM

Price Range

$20–30