
Sullivan's Steakhouse
1928 South Blvd #200, Charlotte, NC 28203
About Sullivan's Steakhouse - steak house in Charlotte, North Carolina
Steakhouse chain serving beef, seafood & cocktails in swanky surrounds with live music.
Customer Review Summary
Mixed reviews for Sullivan's Steakhouse. Some patrons praised the quality of food, particularly the tomahawk steak and burger, and recognized excellent service from certain staff like Darryl and Missy. However, there were several complaints about slow service and unprofessional behavior from some waitstaff, affecting the overall experience. Guests noted that food can take a long time to arrive, especially during busy periods like holidays. Despite the high prices, many found the atmosphere cozy and the wine selection ample. Parking options were appreciated by several diners, adding to convenience. While some expressed reluctance to return due to service issues, others were eager to revisit for the food quality.
Key Features
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Great beer selection
- Great cocktails
- Great coffee
- Great dessert
- Great wine list
- Live music
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour food
- Hard liquor
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Cozy
- Quiet
- Romantic
- Trendy
- Upscale
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Planning
- Lunch reservations recommended
- Dinner reservations recommended
- Accepts reservations
Payments
- Credit cards
- Debit cards
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Paid parking lot
- Valet parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Cecelia Jones
2/8/2025 This was my first visit and the person that accompanied me told me it was her favorite place to go quality food and great service. I will say the food was quality and pricey. The service was slow for a 7 pm reservation we waited about 10 minutes for seating the place was not full by no means. The bisque was very good. The rating reflects the service. At the end of the night before dessert was served the waitress brought the check and did a check in on the table. As a person in my party was about to state that the service was a little slow tonight and we are waiting on desserts - the waitress said we had received everything we asked for and had no room to complain. This took us all by surprise! We were not complaining and was about to give her a compliment. At this price point for dinner I truly expect professionalism. She had none. Being a newly relocated person from the DC area I truly expected more. I try to give everyone benefit of doubt, however when confronted by a manager the waitress denied the remark of 4 paying customers. Poor service leaves a bad taste in anyone mouth. I do not think I will be returning. The valet parking was great and he received an appropriate tip!
Jamila Gladden
We thoroughly enjoyed our dinner at Sullivan’s. Our server Darryl was great! He was knowledgeable about the menu, paid attention to us but wasn’t too overbearing. The food was delicious as always. We had the tomahawk steak, asparagus risotto, macaroni and cheese, crab fried rice and brussel sprouts. Can’t wait to go back again.
China Antoine
Overall, it was an okay experience. We went on Christmas Day so it is difficult to compare the quality. They were super busy and ran out of 2 appetizers that we wanted so that was disappointing. Vibe was a typical old school steakhouse that feels like you are in your grandparents living room but it was cozy. Food took awhile to come out (due to the holiday I'm sure) but the server was super nice and felt for her bc it was super busy. Food was good tho! We ate the Brick Chicken and the Chilean Sea Bass. Wish the menu had a little more variety like a pasta or a hamburger but again it's a steakhouse so Steak may be the best bet! Wine selection was plenty with some good options. Parking was validated in valet or parking garage for up to 2 hours so that was nice! Overall, I would recommend because it's clean, service was good, Food was reliably good and quality of food is high! Make a reservation and be ready to pay $$$
Bigg Matt
Great food, service, and atmosphere. My bartender (Missy) was friendly, attentive, and entertaining. I was there for happy hour and had the Angry Shrimp and the King Crab and Goat Cheese Salad. Great way to spend a rainy Monday afternoon.
Hello Kitty
I dined here a few days ago. Great atmosphere and good service. The food is absolutely delicious. I gave it 4 stars because it took almost 90 mins before our food came out. Otherwise, my experience was great!
Andressa Yurcak
Very average experience for a high cost 👎🏻 The service was terrible. Our waitress took forever to come see us for the first time, when she finally came to introduce herself we had already decided everything we wanted. She then brought the drinks but no bread service, I had to request the bread service. It took forever to get our waters refilled. When we finally got our steaks, no steak knifes…so again we had to request something obvious. For the appetizer we got the cheesesteak egg rolls, which was good. I got the NY strip and my husband got the ribeye, and for the side we ordered the potatoes au gratin. Steak was very average and the side was good. I expected more from the steak considering the price. I will definitely not be going back!
J T
Could this be the best burger in Charlotte? Wow I did not expect this. Good lord their burger is fantastic. I don't think I've ever had a burger like this. Burger (medium) - 10/10 Fries - 9/10 Delivery - 10/10 Price - 7/10 Will I order again? Yes!
marina F
Darryl was fantastic, he read over our menu options and took amazing care of us. This was our first time at sullivans and we will definitely be back. From the derive to the food everything was great.
Location
Contact Information
Hours of Operation
Price Range
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