
Kabuto Japanese Steak House
1001 E W.T. Harris Blvd, Charlotte, NC 28213
About Kabuto Japanese Steak House - steak house in Charlotte, North Carolina
An extensive sushi menu & Japanese grill dishes in a traditional space with chefs cooking tableside.
Customer Review Summary
Kabuto Japanese Steak House offers delicious food and large portions, with many customers praising the hibachi experience and attentive service. However, some had negative encounters with staff, particularly an unfriendly bartender and a rude hostess named Alex, impacting their overall experience. Most guests reported a clean atmosphere, prompt seating, and no wait times, with several expressing a desire to return. Despite some service issues, many indicated they would recommend the restaurant based on the quality of food and the entertaining chefs.
Key Features
Service options
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great tea selection
- Great wine list
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Wanda Kemp
My husband and I went here for the first time for dinner. The food was delicious. Not much of an atmosphere. However, the service was very good and the chef was also great. We had the large shrimp hibachi. I am giving 4 stars because the chef realized during the shrimp appetizer segment that he didn't have any for my husband. He told my husband numerous times, "I got you," but he didn't receive it. My husband even tipped him. My husband told the manager, Hero (not sure if that is the correct spelling, but it was the pronunciation. ) and was told to ask for him, and he would take care of it on our next visit. I am hoping that is the case because we did enjoy the meal and the large portions. They are also located nearby. There is lots of free parking and a clean restroom.
Kymberli C.
My family and I visited Kabuto this past Sunday. We were sat within 10 minutes of arriving. The greeters were nice and very prompt. We were able to order very quickly and shortly after out waitress left our chef was at our table to start preparing the food. Everything was great except the mushroom miss soup. It had no flavor whatsoever. I would be back to try their other selections.
Jacob Duncan
Wow this place is a great meal and an exciting experience. Watch your food get made in front of you with all manner of spectacle!
Terry Davis
Sat at the bar to not only be acknowledged but once we got the bartender attention, he was rude as if he was upset we ask if he was making drinks. Furthermore, I’m assuming his buddy walked in which he greeted at the door and took care of his whole family. Once we saw this, instead of being rude, we found out he was the owner! We politely explained the treatment we received to him and in the middle of explaining how we weren’t even acknowledged and the moment we tried to order a drink he was throwing an attitude, he said thank you for your feedback and walked off! This is someone that does not care about their customers or experience! I highly recommend to not support this business as he feels he is above customer service. Red Ginger and other restaurants are far more nicer and more professional. The owner honestly needs to be reminded that customers pays his bill. None of this was necessary. He could have simply apologized for ignoring 2 black guys sitting at his bar and asked us nicely what we wanted. Instead, he decided to show us his azz to kiss. Keep this in mind when you are supporting this place!
Erika
No wait time on a Friday night. Great service and atmosphere. Large portions. I also liked that noodles are included. Other places I’ve been to you normally pay extra.
Carlos Rushing
The hostess named Alex was the worst part of my dining experience. On Saturday December the 28th 2024 my nephew reserved a portion of the restaurant for his birthday party. From the first moment that we entered the restaurant I could tell by Alex's body language and posture that he wasn't the right person to have at the front of the restaurant. We reserved a room for a party of twenty people and as a group of polite people from another party started to trickle in the lobby became a little crowded. So we made a few phone calls to our expected guest to find out just how far away they were from arriving. So my nephews wife approached Alex and asked if we could be seated because she felt that we had reached a number of our expected guest list only to have Mr Alex say and I quote, Well you made reservations for twenty and now you're changing that number to 17 guests. Alex in the rudest way possible told Heidi that we needed to wait because the room was prepared for twenty and not the new number that she informed him about. Alex stated that no service would be rendered until the entire party arrived. It seems to me that Alex isn't a good listener and due to his over bearing sense of authority he continued to make the claim that we would have to wait. My nephew was outraged and ready to call the whole event off because of Alex's obnoxious behavior. So my sister approached the manager and explained to him that everyone that would be in attendance was already there. And just like clockwork we were allowed to take a seat. The cook was awesome and the waitresses were amazing. I had the hibachi shrimp and steak and it was delicious. The soup was hot and the salad was chilled and very fresh. The waitress kept our glasses full and our tables clear of unused dishes. The restaurant was super clean and the atmosphere was perfect. I tipped the cook and the waitress and on my way out I tipped the young lady that was working with Alex. I wanted to tip Alex but I decided not to. I think that Alex needs to be a dishwasher for just a little bit longer. His lack of being personable along with his inability to listen demands that he should work in a different area of this very fine establishment.
MusicMan Reviewer
We used to come here for every celebration but we had not been back in over 10 years. It’s still the best steakhouse anywhere. I just wish we lived closer. But it won’t be 10 more years until we come again.
Sakenha Polk
My boyfriend and I took my daughter here to celebrate her 13th birthday. It was me and my baby's first time but my bf had eaten here before. When we called for reservations the manager answered and he was the most polite of all the places we called that evening. We had about a 10-15 minute wait, the food was amazing and we had Chelsea as a server. She was so amazing, we visited the restaurant on a Friday and every server I had over the weekend I wanted to call Chelsea b/c she was just that damn good. My experience here was great and I would 10/10 recommend this location!
Location
Contact Information
Hours of Operation
Price Range
More Steakhouses in Charlotte

Dean's Italian Steakhouse
600 S College St, Charlotte, NC 28202

The Capital Grille
201 N Tryon St, Charlotte, NC 28202
Outpost of the upscale steakhouse chain offers classic American fare & a clubby, refined setting.

STK Steakhouse
201 S College St, Charlotte, NC 28202

131 MAIN Restaurant
5970 Fairview Rd #100, Charlotte, NC 28210
Refined New American dishes served along with wines & spirits in a smart-casual setting.