Back to Charlotte
Firebirds Wood Fired Grill - Steakhouse in Charlotte, North Carolina

Firebirds Wood Fired Grill

4.3 (2756 reviews)

6801 Northlake Mall Dr, Charlotte, NC 28216

Steak house
American restaurant
Seafood restaurant

About Firebirds Wood Fired Grill - steak house in Charlotte, North Carolina

Chain restaurant serving steaks, seafood & cocktails in an upscale lodgelike setting.

Customer Review Summary

Customers consistently praise Firebirds Wood Fired Grill for its excellent service and friendly staff. Birthday celebrations and family gatherings are common occasions for visits, with many highlighting the attentive nature of servers like Brittany, Brie, and Mae. The food is well-reviewed, with standout dishes including the caesar salad, steak Benedict, and crème brûlée cheesecake. While some experiences had minor issues, such as order mix-ups or food temperature, the overall dining atmosphere is described as welcoming and enjoyable. Many reviewers express their intention to return, eager to explore more menu items.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fireplace
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1732
4
568
3
187
2
101
1
168
Based on 2756 reviews

Kaisha Bracey

2 months ago

We went to Firebirds to celebrate my birthday and we had an amazing time! Our server was Brittany. She was super sweet and the service was great. Unfortunately, my dad’s order got mixed up but the managers (Marvin and sorry we forgot the other name) went above and beyond to make things right! We were all so impressed with the level of service and the professionalism!! Firebirds is one of my favorites and absolutely nothing has changed after today! Thank you for the amazing service and for helping me celebrate my birthday!!! We will certainly be back!

L B

1 month ago

Visited Firebirds for lunch with my family. It wasn't busy in the early afternoon. All employees were welcoming and helpful. Explained that there was a shellfish allergy in my party and the server ensured the food ordered was not cooked on the same surface or oil as other entrees. Thank for the wonderful experience!

Adam M.

1 month ago

I visited one weekday when it wasn't busy at all, but for some reason, there was quite an extended wait on service. No problem though, the server was very friendly, attentive, etc. The caesar salad was truly fabulous, presentation and flavor taking the lead. The croutons I weren't expecting to be excellently seasoned. I don't know what the flavor was, but I think a buffalo-seasoned crouton? Decently priced. The stake was seasoned very nicely. Definitely a go-to for family gatherings, celebrations, etc.

Klassy Trini

4 months ago

Our server Brie, made our first time experience at this location very much fun and entertaining! She was very attentive and very pleasant. Her sense of humor also made our experience enjoyable! Definitely will return hoping to be seated within Brie's seating. Also the food was 10/10! Not one complaint.

Ashley Blair

1 month ago

Love the atmosphere the bar area was really nice. We sat near the bar. I got the hot honey chicken sandwich and the steak fries. The fries weren’t as hot as I wanted them to be and they were a little salty. The chicken was pretty good hot at all or spicy. My husband had the tomahawk pork chop and mashed potatoes, which was really good and the sauté mushrooms. We will definitely go back and revisit because I would like to taste the pasta.

Cynthia R

7 months ago

First time at this location. Met a friend for brunch and opted to sit outside. Our waiter was great and weather was perfect. Was great for people watching. I tried the new steak Benedict and it was very flavorful. Would have like my steak to have been medium, but that’s my fault for not telling them. But it was delish either way.

Stephanie Thieker

1 month ago

Fantastic food, fantastic service! What a delightful experience we had tonight with our server, Mae! Mae was so pleasant and was truly a pleasure to have as our server this evening! Thank you Mae & firebirds!

Erika J

2 months ago

This is a place we go for a treat, one of the first restaurants I ever went to after moving to Charlotte. The crème brûlée cheesecake is a favorite. Their salads are delicious, this was the first time trying a burger and it was huge! Very tasty, def recommend.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$$