Steakhouse Philly Bar & Grill
3020 Kalamazoo St, Lansing, MI 48912
About Steakhouse Philly Bar & Grill - steak house in Lansing, Michigan
Relaxed bar & eatery with sports on TV serving classic & creative cheesesteaks, plus Greek fare.
Customer Review Summary
The Steakhouse Philly Bar & Grill receives mixed reviews overall. Many customers appreciate the flavorful food, particularly the Philly cheesesteaks, chicken kabobs, and Greek items. The service is generally noted as friendly and accommodating, with quick takeout preparations appreciated during busy hours. However, some negative experiences highlight issues with server attentiveness and attitude, leading to complaints about service quality. The restaurant's cleanliness is also critiqued, with reports of garbage around the premises affecting the dining atmosphere. On a positive note, one customer shared a heartfelt story about the staff's kindness during a difficult personal experience, enhancing the restaurant's reputation for compassion. Overall, the restaurant offers a solid selection of food and drink but has room for improvement in service consistency and cleanliness.
Key Features
Service options
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Food
- Food at bar
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Quick bite
- Small plates
- Wine
Dining options
- Breakfast
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
Crowd
- College students
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Grant Fifield
Overall, a decent bar and grill. I had the Philly and it wasn't bad, but I may have had better. We had the chicken kabob appetizer and it was juicy and flavorful. The service was great for how many people showed up for lunch rush. Two things I think could be better are 1. The parking lot is small and pretty beat up. 2. The Greek items on the menue are tasty but people won't know about them by the name of your restaurant. I get tradition but word of mouth can only spread so far.
Mara Burley
I was amazed with how fast they were able to accommodate take out for 8 of us on lunch! This place never disappoints and has become a favorite for myself and coworkers. The staff are always extremely friendly and the food is always fresh and filled with flavor!! The Ham & Cheese, add onion is one of my favorites!
Shannon Otis
The server was always up at the bar talking to other patrons. The had an attitude when we she came over to give the check to pay. I had to ask a different server to get our server so I could pay and leave. Then came back up because my friend lost her debit card and license I was told to speak to the manage got called out because I didn’t leave a tip. Then told I never leave a tip. Which is lies I’ve dined in 4 times within the past two years and I’ve only not tipped twice due to the servers bad service. I usually do take out. I was told I can’t dine in anymore which is fine I didn’t plan on coming back after the second time having this type of service with a server. Crazy thing is I usually tip $5 to $15 depending how good the server is my sister is a server. But I don’t tip if the service is bad.Now the other server I would have tipped. I would have loved to have her she was fast and attentive to her patrons.
Matt Banka
Actually some of the best cheesesteak ive had in a minute. One small problem: theres a bunch of garbage all around the restaurant and i know the wait staff cant clean it up. If the owners could clean up this lying trash around the restaurant, I'd love to come back. No employees should be forced to deal with morale-decreasing propaganda around their workplace.
Natalie Renee
My dog Marvin was diagnosed with advanced stage lung cancer, he declined very quickly and it came out of nowhere, he was his happy self and declined overnight. I called here and told them I wanted to order a steak dinner for him, as he was going to be put to rest within the hour. We waited in the parking lot with our other dog and someone who I can only describe as the angel I needed that day brought me the steak dinner with a little dessert at no charge. I cannot explain how much this act of kindness meant to our family during this incredibly shocking and horrific time. We do not live in town but will be visiting this establishment any time we are here. I would absolutely recommend them for any of your dining needs, you don’t find people who care like that anymore and they do. Marvin had been with me for 10 wonderful years, I found him at a gas station with a belt around his neck and he was skin and bones, people say I saved him but he truly saved my life more than once. Thank you from the bottom of my heart for helping me give him his very favorite thing before he went to heaven. I could never repay you for your kindness. Thank you to everyone who was working on 5/30/2024 and I pray for all of the kind and good things to happen to you, because you were so kind to do this final thing for my baby.
Julie Smith
I'm so glad my sister chose this old favorite of hers! This was my first time here. We started with feta, tzatziki, and the fried asparagus. Let me tell you, fellow diners, I would have been happy with just appetizers! The tzatziki was the most flavorful I've ever had. The feta was delicious, and the asparagus was an absolute flavorful delight!! I don't like asparagus as a general rule, but when they wrapped it in batter and deep-fried it, it changed it! The deep, flavored tones of the asparagus were complimented by the batter. It was a deep, smokey treat that should be savored slowly, like a good cigar!!! We all got a different sandwich. Mine was the chicken Philly. It was flavorful, with a generous portion of everything. I got the Greek fries. Thinking about them, right now, my mouth is watering! I don't remember which sandwiches everyone got, but hubbs chili fries were loaded with chili. The bar itself is a wonderful old place. It's a nice size, plenty of seating, and it didn't feel pretentious. Idk why I noticed, but the wood floors reminded me of an old dance hall from when I was a kid. Our waitress was good. She kept hubbs beer full and kept the plates cleared. Also felt safe leaving. There was a heavy police presence outside and behind Steakhouse Phillys while we were there dining... (we didn't get there until 8:30 pm). This is only a few miles away from my job, so it'll be easy to get a quick lunch from here, too!!
Angelita Lozano
This place is amazing. The food, drinks and staff are great!! Never had a disappointing experience. Definitely try the BLT with their famous Greek fries!
Geoff Bendall
Great selection of Philly sandwiches and Greek entrees. Appetizers and entrees were prepared quickly and tasted very good. Nice selection of craft beers available. Decent size dining area is comfortable and clean. Our server, Natalie, was very pleasant and attentive.
Location
Contact Information
Hours of Operation
Price Range
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