Logan's Roadhouse
5800 W Saginaw Hwy, Lansing, MI 48917
About Logan's Roadhouse - steak house in Lansing, Michigan
Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.
Customer Review Summary
Logan's Roadhouse has received mixed reviews. Many customers praised the food, highlighting the steak and rolls, while others found issues with overcooked meals and improperly prepared sides. Service was noted to be friendly and accommodating, but one customer reported a serious complaint about discrimination against a disabled partner, which heavily tarnished their experience. The cleanliness of the restaurant was positively mentioned, but some patrons commented on a rundown interior and inconsistent quality. Overall, while some guests enjoyed their meals and service, others were extremely disappointed and expressed a lack of desire to return.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Grant Fifield
Great place. I only give it a 4 because my mash potatoes looked like the plastic version from a kids play set but everything else was great. I like the hard cement flooring, the progressive baby changing station in the mens room, the kind staff, etc. My food was prepared well. We started with chicken wing appetizer and it was great. I had the sirloin steak which was moist and soft, cooked to specs with very little seasoning though which depending on the person you may or may not like I suppose. The dinner rolls are great but don't take em home as they don't reheat well. I will definitely be back again sometime as prices were reasonable.
Michael Witten
They discriminated against my disabled partner. They buried her take out order at the bottom of the bag to hide their practice until I got home. They gave her somebody else’s leftover food from a previous order. Logan’s can burn down. Better off without them.
dark duk
Great service, food was good. Felt well taken care of. Kids liked it and want to go back.
J and B
Ate here on Saturday night for dinner! The rolls were great! Steak was overdone when I wanted medium! Drinks were good! It was not busy for a Saturday night! Texas Roadhouse will still be my favorite. Had not eaten here in a long time so thought we would try it out. I can see why it was slow! It’s not like it used to be! Pretty run down inside too!
Karen W
The bread they brought out was frozen. I asked the waitress if the bread was supposed to be frozen and said the oven is not working properly. I ordered the mushrooms and they had way to much cheese and garlic on it that you could not taste the mushrooms. My husband got the Salmon and they put way to much salt on it This was our first time there and will not be going back It was aweful
Erika Kadhem
Placed an order online, ordered French onion soup, it was delivered. It is loaded potato soup with bacon on top, my husband and I’s culture we do not eat pork. The manager gave the employees okay to replace the soup without calling us. Therefore this soup went to the trash. My husband’s shrimp was very dry and cold. I called and spoke with Heather manager (who offered to replace the soups / when they have it) but my husband and I are highly disappointed in the food we received, I had asked for a refund as I will not go to this facility or order from them again. She stated she didn’t know how to process a refund, I would need to call back tomorrow morning and speak with that manager to process my refund. As she stated it with an attitude. Extremely disappointed with their service and food.
Jessica Ohlemacher
This place was very clean and the waitress was extremely nice and accommodating. I definitely love to eat here, their food great. My streak was cooked perfectly to my liking. 10/10
Tuesday Pinckney
Just got food delivered, first time ordering so didnt have much for comparison lol just went with ribeye( cooked perfectly rare the way I requested) , salad with house made ranch (that was odd but not horrible) sweet potatoe (that was so burnt I had to remove half of it) and rolls (That were great others than the one my coworker found with the hair baked in). I can’t judge the atmosphere our service fairly. The food was hit and miss but the steak was great.
Location
Contact Information
Hours of Operation
Price Range
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