
Logan's Roadhouse
13305 Eureka Rd, Southgate, MI 48195
About Logan's Roadhouse - steak house in Dearborn, Michigan
Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.
Customer Review Summary
Several reviews emphasize a consistent theme of poor food quality and service at Logan's Roadhouse. Many diners reported receiving cold, raw, and unappetizing meals, particularly steak. Issues with cleanliness and atmosphere were noted, including dirty tables and excessive food residue. Despite some positive mentions of friendly service, lengthy wait times and errors in meal orders added to customer dissatisfaction. A few patrons did express satisfaction with specific servers, but overall experiences were marked by disappointment and a lack of managerial oversight. A solitary positive review highlighted an enjoyable birthday celebration due to attentive staff, contrasting sharply with other negative experiences. Overall, many customers expressed they would not return.
Key Features
Service options
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Great dessert
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Treasure M
the food wasn’t good- steak was cold, bland, and still raw. service was horrible. asked about multiple things and didn’t get them. The waiters wasn’t sure what they were serving- and also walking around with heavy attitudes. And atmosphere was terrible .. food everywhere..tables had food residue.. dirty dishes.. and poor communication. never again.
Julio Arenas
My coworker and I decided to try a local restaurant for dinner, lured in by its nice atmosphere and great service. At first, we were hopeful. But when our food arrived, everything went downhill fast. I discovered a long red hair embedded in my cheesy rice, which was absolutely disgusting. Meanwhile, my coworker’s steak was raw—completely inedible. At that point, we lost all appetite and were ready to leave. While the restaurant comped our meal, minus a cocktail, it didn’t change how appalled we felt. We walked out feeling disgusted and disappointed. Definitely not the experience we expected.
Lane Stevenson
We did not enjoy our food besides the rolls. We each got sirloins which were fatty and had a large tendon each. I love garlic yet the potatoes somehow were too garlicy. Mac and cheese and fries were okay. The lights over the tables are far too bright to be pleasant. Our server did a good job.
Matthew Cooper
When we arrived there was a sign on the door that said closed, we walked in, there were no customers. We asked if they were open and they said yes. They were not aware of the sign was on the door. We were seated and staff was very friendly polite. It took 40 minutes for our food, that’s not acceptable. There was a sign on the wall that said “I’m here for the roll” clearly that thought we would eat rolls for 40 minutes before the food. Reminder this was my first time ever trying Logan’s Roadhouse. Horrible first experience!!!
Rhonda Caldwell
The only good thing we had was the service. Steaks were fatty, barely edible and definitely not cooked as requested. My son’s side of rice was not appetizing, changed to the regular rice, same thing. All they did was refund the rice and not offer anything else. Coffee was lukewarm. And the prices were ridiculous !! No manager came around to tables to double check on our meals. I thought this place was trying to improve! Major failure! Definitely will not be returning! 3 strikes you’re out!
Beverly Richards
We came to one of the only Logans left in the metro area to celebrate 2 of our children's birthdays. My husband always loved the garage area with the fireplace, so my daughter informed the manager and she allowed us to sit in there! We had a great celebration and the servers and manager were very attentive and helpful. The staff and atmosphere will be the reason we will be back!
Patricia Bondy
Will first of all we were over an hour to get our food. The waitress came back and said that they ran out of paper so our ordered didn’t get put in right away so no problem we waited another half hour or longer. We finally got her food it was on one plate, we ordered two different meals, and it came on one plate. I really feel you need to train your people better than that.
Brandy Bennett
Megan is amazing! We came in pretty late an hour before closing and I expressed I felt badly about it but she was really sweet and our service wasn’t affected in any way! She did amazing and was super attentive and got everything out to us quickly. Thank you for making our night megan.
Location
Contact Information
Hours of Operation
Price Range
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