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LongHorn Steakhouse - Steakhouse in Columbus, Georgia

LongHorn Steakhouse

4.2 (1707 reviews)

3201 Macon Rd, Columbus, GA 31906

Steak house
Bar & grill
Barbecue restaurant
Family restaurant
Takeout Restaurant
Traditional American restaurant

About LongHorn Steakhouse - steak house in Columbus, Georgia

Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.

Customer Review Summary

The steak was delicious, and many praised the appetizers, drinks, and service. However, numerous reviews highlighted significant issues with service and food quality. Some diners reported long wait times for seating and food, with cold meals and missing items. Several customers described rude or inattentive staff, contributing to a frustrating dining experience. A few guests did have positive experiences, noting good service and great food despite some staff shortages. Overall, the restaurant seems to have inconsistent service and quality that affects customer satisfaction.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
1018
4
332
3
142
2
71
1
144
Based on 1707 reviews

Wonder Wendy

2 months ago

The steak was delicious! The appetizers, drinks and service were excellent. The onion pedals and spinach dip were fresh and tasty. The margaritas and salads are also good

Sonja Parham

4 weeks ago

I ordered food which took an hour to come out and when it did arrive my steak was cold while everything else was hot. Then when I tried to speak with server he was rude and not helpful at all! Sent food back and they recooked the steak that I sent back and brought it back out to me as if it was microwaved.

Lamar Hemmings

Worst dining experience ever. Waited a long time to get seated. Hostess was not at the station. Plenty of tables available. We ordered an appetizer but it never came. Drinks took forever to come to the table. Ordered a salad but it did not come until the meal was half eaten. We had ordered bread before dinner but it came as dinner was half eaten also. My grandson’s rice never came even after we asked for it twice. The only thing that came on time was the bill. Waitress kept apologizing for not getting things done but they still never got done anyway. My family will never go there again. Don’t know what the problem was but someone needs to either manage this Restuarant better or just close it up if service like this continues.

Rob Shaw

Bartender was missing for 10 minutes. She came back laughed around while making drinks in the service bar. Finally came to the main bar and said, “I’ll be right with you folks after I make these drinks.” 15 minutes total. Two managers were aware that she was gone and did not fill in. Just another example of very poor customer service skills. Avoid this place.

therese espique

Worst service ever! We were told the waiting time was 10 to 15 minutes but waited 35 minutes to be seated. Our server came to us smelling like weed! Ask for a lemon with the tea but she forgot until we said something. Food took 30 minutes before it was served and waited again because she forgot our utensils, she didn’t give us any steak sauce or ketchup or whatsoever! We had to asked again! It was ridiculous!! Looks like she’s high! The food is way waaaayyy too salty! I love Longhorn but not this location! My husband and I were so disappointed! If I could give zero star I would!!

Melissa Williams

1 month ago

Me & 2 of my granddaughters had a great lunch. Service & food awesome

Jackson Cordell

Light on staff tonight because of inclement weather. The ones there went out of their way to provide great service. My food was great. We knew it was going to take a little longer than usual but we didn’t care. We had a great experience. Would definitely dine here again.

Tahkia Parham

We got here when they first opened at 11 and it took an hour to get the appetizers and entre which came out at the same time and was cold! Our waitress was extremely rude and entered himself into a private discussion that was being had at our table stating "that's the freshest it's gonna get" when he wasn't being directly talked too. Overall, the service and food was horrible! Will not be returning to this location!

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$20–30