Texas Roadhouse

We did a pick-up order on February 10th. And spent $90 Ordered the porterhouse with 2 sides - steak fries - house salad Kids meal chicken tenders - steak fries - chocolate milk Cactus blossom Rattlesnake bites Filet medallions with 2 sides - loaded mashed potatoes - chili bowl The Cactus blossom and Rattlesnake bites were really good! Especially with the sauce it comes with. Taking a ⭐️ off for the slack chicken tenders kids meal. The chicken tenders were small dried up bits of batter. I couldn't believe it. My son did not eat it. I was definitely disappointed because whoever the employee is is so rude for that. They saw those dried up bits of batter and still served it Hardly any kind of meat inside. Taking another ⭐️ off for the porterhouse meal. The steak itself was cooked to perfection. I asked for it to be cooked medium, and it was! And it was a nice big steak. But they put the majority of the steak fries directly under the steak. So I was left with soggy, greasy, sloppy steak fries. 🤢 was not appetizing. Again, whoever the employee was is rude. Because they knew what they were doing. Why would you do that to someone's food? There was enough room to place the steak fries on the side of the steak The portion of steak fries was small anyway. There was plenty of room to put them on the side. The filet medallions. A great dish! Steak was cooked well done and perfect. When my husband went to the pick-up window upon grabbing the food. He said thank you, and the guy said nothing back. When someone says thank you, you say you're welcome. You say something. You acknowledge. No kind of decent customer service at that window. Although the food was decent. We won't be back.

We did a pick-up order on February 10th. And spent $90 Ordered the porterhouse with 2 sides - steak fries - house salad Kids meal chicken tenders - steak fries - chocolate milk Cactus blossom Rattlesnake bites Filet medallions with 2 sides - loaded mashed potatoes - chili bowl The Cactus blossom and Rattlesnake bites were really good! Especially with the sauce it comes with. Taking a ⭐️ off for the slack chicken tenders kids meal. The chicken tenders were small dried up bits of batter. I couldn't believe it. My son did not eat it. I was definitely disappointed because whoever the employee is is so rude for that. They saw those dried up bits of batter and still served it Hardly any kind of meat inside. Taking another ⭐️ off for the porterhouse meal. The steak itself was cooked to perfection. I asked for it to be cooked medium, and it was! And it was a nice big steak. But they put the majority of the steak fries directly under the steak. So I was left with soggy, greasy, sloppy steak fries. 🤢 was not appetizing. Again, whoever the employee was is rude. Because they knew what they were doing. Why would you do that to someone's food? There was enough room to place the steak fries on the side of the steak The portion of steak fries was small anyway. There was plenty of room to put them on the side. The filet medallions. A great dish! Steak was cooked well done and perfect. When my husband went to the pick-up window upon grabbing the food. He said thank you, and the guy said nothing back. When someone says thank you, you say you're welcome. You say something. You acknowledge. No kind of decent customer service at that window. Although the food was decent. We won't be back.

We checked in on the mobile app due to an hour and half wait. We waited the hour and half and still was not notified that a table was ready, while waiting we watching multiple people outside write very unprofessional comments on the sidewalk. We checked with the Hostess to see how long it would be and she was rude,overall ended up waiting 2 hours before being seated, once a table was ready a waitress tried seating us into a booth that was not clean. environment was extremely loud, our waitress after we moved was extremely friendly and understanding, she kept our drinks full and kept us happy during dinner. This is probably one of the worst Texas Roadhouse restaurants we have been to.

We checked in on the mobile app due to an hour and half wait. We waited the hour and half and still was not notified that a table was ready, while waiting we watching multiple people outside write very unprofessional comments on the sidewalk. We checked with the Hostess to see how long it would be and she was rude,overall ended up waiting 2 hours before being seated, once a table was ready a waitress tried seating us into a booth that was not clean. environment was extremely loud, our waitress after we moved was extremely friendly and understanding, she kept our drinks full and kept us happy during dinner. This is probably one of the worst Texas Roadhouse restaurants we have been to.

Will never come back to this location. The worst service ever, and worst food ever. Sadly this was on our kids birthday. It took 15 minutes for the server to come to our table to take our drink order, which then we were ready to order our food so we just ordered everything. Didn't come back until 25 minutes later. I had already finished my margarita, and most of my family had finished their drinks. 50 minutes after we ordered the food it came out. They never brought any silverware, so we waited ANOTHER 15 minutes for the silverware!!! My order was wrong, and steaks were not cooked properly (pictures attached). My daughter ordered a steak medium. Came out fully cooked. My wife ordered a steak well, this think looked like a brick. Just horrible everything all around. The staff was running around cleaning up, you could tell they were prepping to start closing (at 915pm). Instead of helping each other out, and helping customers, they were picking up chairs, sweeping, etc. We had maybe 10 occasions where another server walked past us after our drinks had been empty for 15 minutes. Literally the worst service I've ever experienced. Our server was a ghost, she just never came by. At one point I thought she might have walked out. She looked overwhelmed, but I only saw here serving 2 tables. You couldn't pay me to go back to this location. Bartender was overwhelmed. The place is so poorly run. It was a mess. I saw the look on several other customers faces. Sucks to take your kids out for a birthday dinner, they asked for Texas Roadhouse, and get this mess. We will never go back to this location.

Will never come back to this location. The worst service ever, and worst food ever. Sadly this was on our kids birthday. It took 15 minutes for the server to come to our table to take our drink order, which then we were ready to order our food so we just ordered everything. Didn't come back until 25 minutes later. I had already finished my margarita, and most of my family had finished their drinks. 50 minutes after we ordered the food it came out. They never brought any silverware, so we waited ANOTHER 15 minutes for the silverware!!! My order was wrong, and steaks were not cooked properly (pictures attached). My daughter ordered a steak medium. Came out fully cooked. My wife ordered a steak well, this think looked like a brick. Just horrible everything all around. The staff was running around cleaning up, you could tell they were prepping to start closing (at 915pm). Instead of helping each other out, and helping customers, they were picking up chairs, sweeping, etc. We had maybe 10 occasions where another server walked past us after our drinks had been empty for 15 minutes. Literally the worst service I've ever experienced. Our server was a ghost, she just never came by. At one point I thought she might have walked out. She looked overwhelmed, but I only saw here serving 2 tables. You couldn't pay me to go back to this location. Bartender was overwhelmed. The place is so poorly run. It was a mess. I saw the look on several other customers faces. Sucks to take your kids out for a birthday dinner, they asked for Texas Roadhouse, and get this mess. We will never go back to this location.

I recently visited Texas Roadhouse in the Augusta area for the first time and unfortunately, I was not satisfied with my meal. The food was served cold, which led me to stop eating. Additionally, I ordered and paid for mac and cheese that I never received. The quality of the food was disappointing and I felt I would have had a better experience at Applebee's or Red Lobster where I know the food is always fresh. Despite this, the service was excellent my waiter was friendly and attentive.

I recently visited Texas Roadhouse in the Augusta area for the first time and unfortunately, I was not satisfied with my meal. The food was served cold, which led me to stop eating. Additionally, I ordered and paid for mac and cheese that I never received. The quality of the food was disappointing and I felt I would have had a better experience at Applebee's or Red Lobster where I know the food is always fresh. Despite this, the service was excellent my waiter was friendly and attentive.

Pretty good food, very nice servers and staff, busy on weekends. Ribeye was great, sirloin okay, country fried steak too breaded, mozz sticks were good. We waited for almost an hour to be seated and had an additional delay even after the text because we were just told to "go inside" and not "talk to the other hostess stand inside". Still, overall we enjoyed the visit and will return.

Pretty good food, very nice servers and staff, busy on weekends. Ribeye was great, sirloin okay, country fried steak too breaded, mozz sticks were good. We waited for almost an hour to be seated and had an additional delay even after the text because we were just told to "go inside" and not "talk to the other hostess stand inside". Still, overall we enjoyed the visit and will return.

I sat down for dinner here and the food was pretty good although the service was quite slow at the time. It was also very crowded at the time so plan ahead if you do decide to dine here. NEED MORE ROLLS! Not enough for me :)

I sat down for dinner here and the food was pretty good although the service was quite slow at the time. It was also very crowded at the time so plan ahead if you do decide to dine here. NEED MORE ROLLS! Not enough for me :)

Some of the worst service I've gotten at a roadhouse and it wasn't peak hours and I was one person. Before I left the restaurant profuse diarrhea and it continued for another 24 hours. I will still go to other locations, but I'm putting this one on my no fly list.

Some of the worst service I've gotten at a roadhouse and it wasn't peak hours and I was one person. Before I left the restaurant profuse diarrhea and it continued for another 24 hours. I will still go to other locations, but I'm putting this one on my no fly list.