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LongHorn Steakhouse - Steakhouse in Augusta, Georgia

LongHorn Steakhouse

4.1 (2505 reviews)

3241 Washington Rd, Augusta, GA 30907

Steak house
Bar & grill
Barbecue restaurant
Family restaurant
Takeout Restaurant
Traditional American restaurant

About LongHorn Steakhouse - steak house in Augusta, Georgia

Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.

Customer Review Summary

Reviews for LongHorn Steakhouse are mixed, with several customers expressing disappointment. Some found the food quality lacking, citing issues like incorrect orders, undercooked items, and overall poor service. Complaints included dirty tables, slow service, and inadequate management response when problems arose. On the other hand, there were positive remarks about the restaurant's decor, specific dishes like the ribeye steak and the friendliness of certain staff members. Overall, while some enjoyed their experience, many others vowed never to return due to the issues encountered.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Planning

  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.1 out of 5
5
1391
4
560
3
209
2
118
1
227
Based on 2505 reviews

Jina

1 month ago

I haven’t been to Longhorn in ages and my god this was maybe the last time I do go. I had the idea that this chain was better than Chili’s and Applebees but it seems like they have joined the group because it was just as bad. The place itself was dirty and disorganized. They were able to accommodate a large group of 11 last minute so thumps up for that. The orders were all messed up. Our server was great but it seems like the kitchen kept messing up our orders. I ordered a Garlic Parmesan Crusted Chicken with Mac & Cheese without bacon. Guess what it had in there? BACON. Thank god I checked! Ended up getting fries instead. Also tried some apps and they were very mediocre. Surprising they have plenty of options besides steak. I will not be back but was happy to check it out.

C Hylton

4 months ago

This was my first time in this restaurant, and I absolutely loved every minute of it. The decor was very impressive. The Western style is very unique and awesome. I love the lights, I can't say it enough. I love the lights. The food was tasty. Sorry, I didn't take any pictures of it. I ordered the ribeyed steak with seasoned rice pilaf and fries with a lemonade. Definitely would recommend and go back to eat.

Aj W

6 months ago

I visited this restaurant for my Mom’s Birthday celebration. The server we had was very good. There were a variety of steaks that my family ordered, ribeye and another that was a 20 oz steak. However, the 20oz was extremely tough. My family member ordered it medium. It was cooked correctly, but he couldn’t cut the steak. He advised the server and decided to order a ribeye instead, and the steak was perfect for him. I ordered a rack of ribs, with a salad, and a sweet potato. The sweet potato was a little bit undercooked. The salad was good and the ribs were very tender. We also had an order of grilled pork chops, Brussels sprouts, and macaroni and cheese. My brother enjoyed those, the Mac and cheese were his favorite! We also ordered a fried shrimp appetizer they were very good! The restaurant was clean. The staff was very friendly. We will definitely visit this restaurant again.

Brian Rowan

Was not impressed with the food or the service . I ordered the steak medium rare and it was served almost raw. All the food was warm at best, not hot at all. But this was more likely because the waitress seemed more interested in chatting with the young lady and child at the next table instead of serving her customers

Meghan Purdie

DO NOT GET TAKE OUT FROM HERE! Especially if you’re a steak lover. I ordered a med well steak to go and I got a rubber tire instead. I didn’t even eat half of what I ordered. Woke up a few hours later with food poisoning. The worst feeling ever. Will NOT be back. Spent $50 for nothing.

Jeffrey Newbern

Absolutely horrible experience. Waste of a gift card. My wife and I arrived, walked in and was told there would be a 30 min wait. Not a problem but very odd as there was only 5 other people in the restaurant.. We were then seated at a table that was clearly dirty, trash under the seats, sauce smeared on the booth... The girl was extremely rude when I asked if she would mind wiping it down. I even offered to wipe it myself if she could just get me a rag or some napkins. Our food showed up nearly an hour and fifteen minutes after we ordered. My steak was paper thin, and cooked well beyond WELL done, and so far past the MEDIUM I had ordered. My wife's steak was also beyond burnt.Our waitress was nowhere to be found for nearly 20 minutes. I refused to have it remade and just asked to have it taken off the bill, as we had already been here nearing 2 hours. I feel a manager should have stepped in at this point, but never did. When the bill arrived, to my surprise, the waitress took 20% off. I left the $100 gift card and won't ever be back.

Tina Bryant

1 year ago

I got the Parmesan chicken which was so dry I only ate a bite. My husband had the cowboy ribeye which he said was amazing, seasoned well and cooked perfectly. The spinach dip was also very good. We did have to wait at the bar for 20 minutes and had a drink which was fine but the bartender wasn’t very friendly and didn’t make the drinks well. (Garnishes go on top of the drink not inside)Our waitress turned things around with her amazing attitude and attentiveness

Heather Leggett

1 year ago

Worst dining experience ever! Initially our server seemed very capable but that quickly changed. My husbands water had stuff floating in his cup which he replaced, eventually. Our app came out cold, the cheese wasn't even melted in the parmesan dip. Then he brought out the "honey butter". I'm not sure what he brought out but it definitely wasn't honey butter. After an hour of waiting on our food I asked if we could at least have our salad. That is when we were informed he forgot to put our food in to be made. It would be at a minimum 30 minutes before our steaks would be ready. We asked to speak to a manager. He came back and said it would be a while. I replied, "she has customers that haven't gotten their food, not even the order put in for over an hour. That should be her priority." He replied, "welp, nobody is perfect". We are now at 35 minutes waiting for a manager, no steaks, no salad, no manager. 40 minutes and a manager came out, she is going to start our order now..... we have been here an hour and 40 minutes. While we waited on our food a waiter just said, "excuse me" so I would move my feet allowing him to vaccum/sweep under our table. Food came, my steak is the wrong temperature and does not have the parmesan crust I requested. Waiting on a manager again.......

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$20–30