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premium steaks and seafood - Steakhouse in Jacksonville, Florida

premium steaks and seafood

4.3 (32 reviews)

1850 Emerson St, Jacksonville, FL 32207

Steak house

About premium steaks and seafood - steak house in Jacksonville, Florida

Customer Review Summary

Overall, customers have expressed dissatisfaction with the quality of the meat purchased from Premium Steaks and Seafood. Many reviewers noted that the steaks were tough, poorly cut, and did not resemble the cuts they were marketed as. Some customers mentioned that the chicken had an unusual texture and also tasted bad. There were complaints about the sales tactics, with certain sellers being described as untrustworthy. However, a few reviewers had positive experiences, praising the taste and tenderness of the steaks and expressing interest in purchasing again. Customer service experiences varied, with some appreciating the patience of staff like Rob, while others felt rushed or disappointed by product availability. Negative reviews were more prevalent than positive ones, indicating a significant level of customer dissatisfaction.

Key Features

Service options

  • Dine-in

Payments

  • Debit cards

Customer Reviews

Rating Distribution

4.3 out of 5
5
26
4
0
3
1
2
0
1
5
Based on 32 reviews

Mark Suesz

3 years ago

So far very disappointed. 2nd filet I had was not filet. Way tough. This pic is what is supposed to be a NY strip. It was folded into strip shape until I unpacked it. It's like 1/4 inch thick. I was told buy someone who's butchered before it looks like a piece of rump. It's definitely not a NY strip! Never buy a box a meat from a traveling salesman!

Windy Cindy Bo-bindy Gisvold

Finding out each day that the EBT was unavailable each day was a total buzz kill, but ROB was awesome! Very patient with us, as we were with him; not his fault things didn't work. We just got back (11:00 am) today from trying one last time and, while the EBT STILL wasn't available, AND all the rib eyes were sold out, Rob STILL made it an experience that we feel is absolutely worth every dollar we spent this morning. THANK YOU ALL!!!

Rachelle Hendrickson

I thought I was getting a great bargain because it seemed like a lot of meat and it appeared to look good but the meat is the toughest and worst tasting steaks we have ever had. The chicken breasts dont taste right either and had a weird texture. I bought the 3 big boxes of steaks, seafood and chicken and every night we try one of the meats hoping that one will be good, but it turns out tasting so bad that we feed it to our dogs.

Ryan Durham

Steak was rubbery and tasted like meatloaf! Felt like I was chewing on a tire! Won’t be buying from them again! We bought $75 dollars worth of steak and it’s all going in the trash! Not to mention the guys selling the meat here in Ohio seemed like they were slime balls. Looked like they had all just gotten out of prison!

Linda Thomas

Bought my steaks in Richmond Indiana, truck sale Cook on grill they were so delicious, will be buying more, did not get t bone steak so don't know how it is. Definitely will buy more The people were very friendly and nice

robert barton

Bought steaks from you wed and today. Great tasting steaks, tender, and juicy. Need you to come back to Big Spring, Tx about every 3 months. Got great deals from Tommy.

Mark Moritz

Great job!! Jeff at the Cookeville event was awesome!! Good prices, great steaks, nice people!! Thank you for filling our freezer with the bogo special. Y’all had everything we were looking for!!

Sherry Rivera

We bought some steaks from them here in ohio at rural king....they were small grisslely and had been injected with rosemary and other things...should have read ingredients before we purchased...wont buy again

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