
Otaki Japanese Steakhouse Jacksonville
7860 Gate Pkwy, Jacksonville, FL 32256
About Otaki Japanese Steakhouse Jacksonville - steak house in Jacksonville, Florida
Chefs at hibachi grills keep the dining room lively at this Japanese eatery with a broad sushi menu.
Customer Review Summary
Otaki Japanese Steakhouse offers a lively hibachi dining experience with entertaining chefs and delicious food, especially recommended for special occasions. Reservations are suggested, and while the food is generally praised, some critics noted issues with added gratuities for smaller parties and inconsistent service. Specific dishes like chicken were found to be dry, and some guests experienced dissatisfaction with the preparation and presentation of sushi rolls. Despite these concerns, many reviewers enjoyed the vibrant atmosphere and overall quality of the food, making it a popular choice for families and larger groups. However, a decline in service and quality was noted in recent visits, leading to mixed feelings about returning.
Key Features
Service options
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great tea selection
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Small plates
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Groups
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
L
They were absolutely amazing! I suggest making reservations. This was an awesome experience for myself and my son. We will definitely be back. Be prepared to spend some cash! However, it was definitely worth it
Mike Balsamo
We had a wonderful experience! There was a very lively, entertaining and courteous hibachi chef. We came at a busy time so the waitresses and waiter were spread thin god bless their work. The food was absolutely awesome, the sake was also great! Overall highly recommended especially for special occasions
Crystal Albrecht
Was in a few days ago and a 20% gradutity was added to our bill because we are a family of 4 . This day in age most family's are at least 3 or 4 . There should not be gratuity added for a regular family coming in to eat . I could see if we are a party or big group but 4 people thats crazy . I tip based on my experience as anyone should . The fact the staff can just sit in the other room on their phones and only fill your cup , and check on you one time because they know they are getting an automatic tip is just laziness and unfair . They don't have to do a thing and they know that, so they don't even put in any effort to make your experience good or even make the atmosphere welcoming. The food was good even though the chicken was very dry. The rice and veggies had a good flavor and the yum yum sauce we excellent.
J D
Great hibachi food and service. They even provide noodles with all hibachi orders. Also, the yum yum sauce is great. It's totally worth the visit for great tasting food & drinks. Good for large parties!
Nick P.
This was my favorite restaurant in Jax. But, the waiter decided to add a 20% gratuity to the total. We were only a party of two, and this typically applies to parties of more than 4. Be sure to check your tickets. He did this to everyone at the table. We will not be revisiting anytime soon. Likewise, he only checked our drinks once.
Kristie smith
Overall it was pretty good. I was a little bit disappointed that the rice was so plain. That was a first for me in terms of sitting down for a Japanese steakhouse at the grill. I was a little frustrated when the bartender took it upon herself to refill our drinks and I wasn't even done with my first one and didn't ask for a second round which I was then obligated to pay a lot of money for. I would not think at a place like that that a regular lemon drop would be so expensive. I will say that there's only two tables open and Two Chefs available for those tables so the wait was kind of long but the chef that we got was fantastic. I truly had not had a chef That animated and fun in a long long time but then again I don't get to go out for Japanese Steakhouse dinners very often either. By far the most enjoyable part was our chef and the regular steak was phenomenal. I stopped ordering steak at places like this because it was always so tough and I was pleasantly surprised when I tasted my husband's and it was very tender! Not too bad considering we had something else planned in it fell apart and we just ended up here.
Alisa Popok
We usually go here for hibachi at 2-3 month intervals but lately the past 2 times it’s been dwindling down. We ordered lobster and scallop and it was pretty much inedible. The hibachi show was also rushed, no throwing of shrimp or rice ( my sons favorite )
Linda Martinez
Stopped here for lunch on a Tuesday afternoon. Was greeted immediately by waitstaff and seated, Jen the waitress was friendly, attentive, and service was excellent. Ordered a yellow tail roll and salmon roll as well as an order of vegetable tempura. The generous plate of tempura was excellent, crisp and flavorful with truly fresh veges. Both rolls were a messy - is sushi no longer an art form? The salmon was passable but the yellow tail looked like, and had the consistency of, tar-tar or chopped fish. Overall, an average place with average food and above average service.
Location
Contact Information
Hours of Operation
Price Range
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