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Firebirds Wood Fired Grill - Steakhouse in Jacksonville, Florida

Firebirds Wood Fired Grill

4.2 (2895 reviews)

4826 Town Center Pkwy, Jacksonville, FL 32246

Steak house
American restaurant
Seafood restaurant

About Firebirds Wood Fired Grill - steak house in Jacksonville, Florida

Chain restaurant serving steaks, seafood & cocktails in an upscale lodgelike setting.

Customer Review Summary

Firebirds Wood Fired Grill offers a beautiful atmosphere with a calm setting, making it an appealing choice for lunch or dinner. Service is generally described as friendly and accommodating, with some reviewers praising bartenders for their excellent service. Food is hit or miss; while some dishes like the Lobster Fondue Salmon and Philly Cheesecake Egg Rolls received high praise, others, such as burgers and salads, suffered from poor execution, including cold or undercooked items. Pricing is considered reasonable and the restaurant has a reasonable happy hour. Several diners experienced significant delays in food delivery, causing frustration during their visits. Many customers express a strong desire to return, despite some negative experiences, particularly with food quality and service consistency. Overall, Firebirds is noted for its appealing overall dining experience, with mixed reviews on specific menu items and service reliability.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Fireplace
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
1787
4
515
3
278
2
150
1
165
Based on 2895 reviews

Anita Stephens

1 month ago

We stopped at Firebirds for a quick lunch. Very surprised how beautiful the restaurant was. Wonderful atmosphere. Calm and quiet. Our Server was pleasant and accommodating. While we waited for our meal, we had some fresh bread and butter. Our food came out quick. I ordered a Chicken sandwich with a Caesar salad. My Husband had a Burger and side Fries. They were both tasty, you could taste the grill fire. Plus the lemonade was delicious. Would highly recommend this restaurant. It’s in busy Town Center area, so it can get busy.

M Sam

1 month ago

What a wonderful experience as we enjoyed visiting this restaurant Yesterday on 22 FEB 2025. We went for lunch to this restaurant and sat at the bar. The person at the bar was very humble, down to earth and service was fantastic 😊 , food is very tasty 😋 Food service and delivery was good. The price is reasonable. They have Happy Hours. They have a huge bar and a variety of drinks. I am attaching their detailed menu's pics and videos so looking at it, people can get familiarize with what they offer, how much is the price. It's a huge place. The staff is very friendly and helpful.

Jen Marie

3 weeks ago

We came in for an early dinner date. We were seated immediately, and our server was very sweet. That's where the good stops. It seemed like there were more staff than patrons yet we waited at least 40 minutes for our food. He ordered a burger and fries and I ordered a salad with steak. When it came out, the burger was cold and my salad looked like the lettuce was old and the meat... Definitely didn't look like something they specialize in. Even the coffee was cold... When we decided not to eat the food that was served we were asked to wait a few more minutes. We were comped for the food we didn't eat and given gift cards that expire today. I was so excited to try it....Will not go back.

Ta -Tyana Carmichael

1 month ago

Visited last Sunday for lunch/early dinner. We chose to sit at the bar and were serviced by Robbie & Nat. We really enjoyed our service from both bartenders. My sister chose bar bites w/ a side of charred carrots for her meal and I chose the Lobster Fondue Salmon w/ Mashed Potatoes and a side of broccoli. Everything was great.

MYne'd

2 weeks ago

Enjoyment! The experience was just everything. Sean held the door open anticipatory of us walking towards the door - big ol' smile on his face. Genuine one to. We were greeted and sat down swiftly (Like Taylor Swift-ly). The place has a dim light situation setting the mood. Mood being "Calm delicious beauty". The dinner was kicked off with their "PHILLY CHEESECAKE EGG ROLLS". These crispy mega morsels of Northern American/Eastern Tradition mashups are to smack-a-loved-one for! They have a girth that feels hearty, with a meathy cheesy spiced Thai sauced mix that hits hard. Try it. I then chased it with Colorado Chicken Salad. The Bleu cheese and cranberries aligned this salad with a mix of savory and sweet setting me up for a gratifying fork full when the mixed greens were paired with the wood grilled chicken. The raspberry Chipotle vinaigrette crested the whole meal beautifully. The spiced pecans and apple pieces brought my salad to get this 5-star review home. I finished of my night with the 5 layer lemon cake with their blueberries and blueberry sauce. This lemon scented slice of sin (yes, "sin") was ooweee. Even Sean bet me he'd pay for the slice if I didn't love it. Not like - but love it. I lost that bet so hard. Moist and cloying until you leave your plate crumbles. The blueberries with the lemon layers are delicious together. Lara our server was super attentive. Our ice cubes never touched the bottom of our glasses. She took my onion allergy extremely serious. (Like she worked at a hospital). Sean even came back to our table to discuss the onion power that was part of the salad in which I ordered. I ate there with such peace and then turned into more enjoyment. What a moment. I will not forget this place. I will be returning

Kenzie and Olive

1 month ago

We came here tonight for Valentine’s and had never been here before. I ordered A bbq bacon burger, when I first Received it all I was Served was meat and a bun. I send It back and they give me only bacon, so I have To send it back AGAIN for the cheese, onions and bbq sauce that came with it. When it was brought back to me they gave me shredded unmelted cheese, just insulting at that point. I start to eat it and guess what the burger is not cooked. On top of that we asked for our chocolate cake to go, it was brought out piping hot and fell all apart when trying to put it in the box, it should have been brought to go in the first place. My boyfriend ordered a steak and she gave him the bigger more expensive one (16 oz) when he just wanted a 12 oz so we were charged more for that as well. At the very least to say I’m disappointed that we chose to spend our night here.

Jessica Leigh

6 months ago

Didn't receive my salad until my meal arrived. Upon food arriving at the table, my steak was raw and cold, ordered med-rare, so we sent it back. Then we noticed something on the bottom of bread. It was a stretchy plastic material. The manager said it was a manufacturing issue and took no responsibility for the issue. The second steak came out, and it was wayyy over cooked. The waitress never refilled our drinks even though we requested refills. Once we got home, my husband cut into the rest of his steak, and one side of it was completely raw. This was our second time at this restaurant. The first time was great, but this visit was a nightmare and ruined our date night. We will never go back unless they find new management and chefs.

Kelly Bowser

10 months ago

Evelise Thank you for such impeccable service. This was such a beautiful dining experience. As a professional chef of 22 years, I highly recommend this restaurant to anyone that wants a perfect dining experience, not to mention this is a scratch kitchen. Rate 1 to 10, definitely a 10❤️

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$30–50