
Firebirds Wood Fired Grill
4826 Town Center Pkwy, Jacksonville, FL 32246
About Firebirds Wood Fired Grill - steak house in Jacksonville, Florida
Chain restaurant serving steaks, seafood & cocktails in an upscale lodgelike setting.
Customer Review Summary
Firebirds Wood Fired Grill offers a beautiful atmosphere with a calm setting, making it an appealing choice for lunch or dinner. Service is generally described as friendly and accommodating, with some reviewers praising bartenders for their excellent service. Food is hit or miss; while some dishes like the Lobster Fondue Salmon and Philly Cheesecake Egg Rolls received high praise, others, such as burgers and salads, suffered from poor execution, including cold or undercooked items. Pricing is considered reasonable and the restaurant has a reasonable happy hour. Several diners experienced significant delays in food delivery, causing frustration during their visits. Many customers express a strong desire to return, despite some negative experiences, particularly with food quality and service consistency. Overall, Firebirds is noted for its appealing overall dining experience, with mixed reviews on specific menu items and service reliability.
Key Features
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Fireplace
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Late-night food
- Small plates
- Vegetarian options
- Wine
Dining options
- Breakfast
- Brunch
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Romantic
- Trendy
- Upscale
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Dinner reservations recommended
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Anita Stephens
We stopped at Firebirds for a quick lunch. Very surprised how beautiful the restaurant was. Wonderful atmosphere. Calm and quiet. Our Server was pleasant and accommodating. While we waited for our meal, we had some fresh bread and butter. Our food came out quick. I ordered a Chicken sandwich with a Caesar salad. My Husband had a Burger and side Fries. They were both tasty, you could taste the grill fire. Plus the lemonade was delicious. Would highly recommend this restaurant. It’s in busy Town Center area, so it can get busy.
M Sam
What a wonderful experience as we enjoyed visiting this restaurant Yesterday on 22 FEB 2025. We went for lunch to this restaurant and sat at the bar. The person at the bar was very humble, down to earth and service was fantastic 😊 , food is very tasty 😋 Food service and delivery was good. The price is reasonable. They have Happy Hours. They have a huge bar and a variety of drinks. I am attaching their detailed menu's pics and videos so looking at it, people can get familiarize with what they offer, how much is the price. It's a huge place. The staff is very friendly and helpful.
Jen Marie
We came in for an early dinner date. We were seated immediately, and our server was very sweet. That's where the good stops. It seemed like there were more staff than patrons yet we waited at least 40 minutes for our food. He ordered a burger and fries and I ordered a salad with steak. When it came out, the burger was cold and my salad looked like the lettuce was old and the meat... Definitely didn't look like something they specialize in. Even the coffee was cold... When we decided not to eat the food that was served we were asked to wait a few more minutes. We were comped for the food we didn't eat and given gift cards that expire today. I was so excited to try it....Will not go back.
Ta -Tyana Carmichael
Visited last Sunday for lunch/early dinner. We chose to sit at the bar and were serviced by Robbie & Nat. We really enjoyed our service from both bartenders. My sister chose bar bites w/ a side of charred carrots for her meal and I chose the Lobster Fondue Salmon w/ Mashed Potatoes and a side of broccoli. Everything was great.
MYne'd
Enjoyment! The experience was just everything. Sean held the door open anticipatory of us walking towards the door - big ol' smile on his face. Genuine one to. We were greeted and sat down swiftly (Like Taylor Swift-ly). The place has a dim light situation setting the mood. Mood being "Calm delicious beauty". The dinner was kicked off with their "PHILLY CHEESECAKE EGG ROLLS". These crispy mega morsels of Northern American/Eastern Tradition mashups are to smack-a-loved-one for! They have a girth that feels hearty, with a meathy cheesy spiced Thai sauced mix that hits hard. Try it. I then chased it with Colorado Chicken Salad. The Bleu cheese and cranberries aligned this salad with a mix of savory and sweet setting me up for a gratifying fork full when the mixed greens were paired with the wood grilled chicken. The raspberry Chipotle vinaigrette crested the whole meal beautifully. The spiced pecans and apple pieces brought my salad to get this 5-star review home. I finished of my night with the 5 layer lemon cake with their blueberries and blueberry sauce. This lemon scented slice of sin (yes, "sin") was ooweee. Even Sean bet me he'd pay for the slice if I didn't love it. Not like - but love it. I lost that bet so hard. Moist and cloying until you leave your plate crumbles. The blueberries with the lemon layers are delicious together. Lara our server was super attentive. Our ice cubes never touched the bottom of our glasses. She took my onion allergy extremely serious. (Like she worked at a hospital). Sean even came back to our table to discuss the onion power that was part of the salad in which I ordered. I ate there with such peace and then turned into more enjoyment. What a moment. I will not forget this place. I will be returning
Kenzie and Olive
We came here tonight for Valentine’s and had never been here before. I ordered A bbq bacon burger, when I first Received it all I was Served was meat and a bun. I send It back and they give me only bacon, so I have To send it back AGAIN for the cheese, onions and bbq sauce that came with it. When it was brought back to me they gave me shredded unmelted cheese, just insulting at that point. I start to eat it and guess what the burger is not cooked. On top of that we asked for our chocolate cake to go, it was brought out piping hot and fell all apart when trying to put it in the box, it should have been brought to go in the first place. My boyfriend ordered a steak and she gave him the bigger more expensive one (16 oz) when he just wanted a 12 oz so we were charged more for that as well. At the very least to say I’m disappointed that we chose to spend our night here.
Jessica Leigh
Didn't receive my salad until my meal arrived. Upon food arriving at the table, my steak was raw and cold, ordered med-rare, so we sent it back. Then we noticed something on the bottom of bread. It was a stretchy plastic material. The manager said it was a manufacturing issue and took no responsibility for the issue. The second steak came out, and it was wayyy over cooked. The waitress never refilled our drinks even though we requested refills. Once we got home, my husband cut into the rest of his steak, and one side of it was completely raw. This was our second time at this restaurant. The first time was great, but this visit was a nightmare and ruined our date night. We will never go back unless they find new management and chefs.
Kelly Bowser
Evelise Thank you for such impeccable service. This was such a beautiful dining experience. As a professional chef of 22 years, I highly recommend this restaurant to anyone that wants a perfect dining experience, not to mention this is a scratch kitchen. Rate 1 to 10, definitely a 10❤️
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Contact Information
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