
Daruma Japanese Steak House
13799 Beach Blvd #9, Jacksonville, FL 32224
About Daruma Japanese Steak House - steak house in Jacksonville, Florida
Warm lighting & Eastern murals brighten this Japanese steakhouse serving grilled fare & sushi.
Customer Review Summary
Daruma Japanese Steak House received mixed reviews from patrons. Many guests praised the food quality and atmosphere, highlighting the engaging chefs and timely service. However, several diners criticized the restaurant for cleanliness, noting sticky floors and dirty restrooms. Some found food bland and poorly cooked, especially the rice and noodles, while others were disappointed with the portion sizes and additional charges for side items, including unexpected cheesecake costs for birthday celebrations. The establishment has received complaints about automatic gratuity being added to bills without prior notice. Despite the negative experiences, some customers enjoyed the sushi and thought the prices were reasonable, indicating a divide in overall satisfaction.
Key Features
Service options
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great tea selection
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Romantic
- Trendy
Crowd
- College students
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Jeremy Eveland
Three of us (2 adults and a child) ate here tonight. The two adults each had the steak, chicken and shrimp with fried rice and noodles. Our child had the kid's chicken with fried rice and noodles. Each of these came with a clear soup and salad (we all took the ginger dressing). Everything was prepared to perfection. The soup was probably the best I've had, and the salad was fresh and crisp. The chef was entertaining and engaged each of the children that were at the table.
Rachel Rigdon
The food was excellent! The atmosphere was even better! Our chef did an amazing job. I had the chicken and shrimp hibachi, and my husband had the chicken, steak, lobster, and shrimp hibachi. The website hasn't changed its closing hours to 9:30 from 10:30. We came in late, but everyone was accommodating, however, we did not know the change of hours until we started seeing the staff cleaning. We did not want to be the people who stayed after closing so we boxed up our leftovers and left. No one tried to rush us out and we were completely full.
Amanda Rivera
We got there when they opened and we were seated right away. Our waitress was great and really went above and beyond for our kids. First thing I noticed - sticky floors. The place seemed dingy and could honestly use a good cleaning. The food was ok - lacked seasoning and was overall bland. My son had to use the bathroom and my husband also said it was dirty, even though we went right when the restaurant opened. Overall, wouldn't come here again.
Ashley Philyaw
Ordered over the phone and picked up my order on-site. The woman who took my order was very polite, fast, and professional. I wrote down everything I wanted so I believe I made the ordering process that much smoother. I was on and off the phone in under 2 minutes and was told to be there in 15 minutes. Arrived a little early, went in, and waited for my food for about 5 to 7 minutes. Got my food, drove 3 minutes back to my place, and was immediately disappointed with the quality of my food. The food was extremely plain and lukewarm. They followed the instructions I placed for the food to a "T" but the food tasted basic. If it wasn't for having some Duck Sauce and Soy Sauce on hand, I probably would have thrown this in the trash. I ordered 1 chicken, 1 steak hibachi, and Godzilla Roll. They followed my instructions, double rice for the chicken and only broccoli for the steak. The sushi was the most disappointing part of the whole meal. With the name, "Godzilla Roll", what comes to mind? Well, you'll be just as disappointed as me. Basic. Plain. Boring. I'm one of those lunatics who likes eating their salad without any dressing so I can enjoy the flavor of the vegetables. For me to label food as "blain" should say something. Not to mention the noodles that were in the meal that were not mentioned in the meal discretion? Awful tasting in my personal opinion. I'm not sure what they are called. Their only purpose is to fill you up faster. But they don't in my case because I don't eat them.
까망이랑 예리누나
Very spacious & nice Japanese style atmosphere 😄not too quiet not too loud! all the servers were very nice and polite!! Sake cocktail was great! we were very satisfied with the food & plating 😋 definitely recommend!
Mike Secki
OMG please do not tell them it's someone's BIRTHDAY in your party! They will bring out cheesecake and sing Happy Birthday and then charge you for the cheesecake!! They act as if it is complimentary then bill you! It happened to us! Also we ordered onion only and no vegetable on our hibachi meals... ( 3 in our party of 6)and we're charged 8.98 each for 3 sides and the kicker is that he split one onion between the three of us! Charged 30.00 for 3 sides of onion! When I had something to say about it they only removed one of the sides. That was the most expensive onion I've ever paid for. Also please know that they AUTO CHARGE GRATUITY HERE! 20% IS PLACED ON YOUR BILL SO DO NOT ADD ADDITIONAL TIP! THEY DO NOT COOK THEIR RICE ALL THE WAY SO IT IS SUPER HARD AND THEY'RE NOODLES ARE NOT SEASONED OR COOKED ALL THEY WAY THROUGH! IT WAS A HUGE DISAPPOINTMENT FOR MY SON'S BIRTHDAY AND A WASTE OF $300!!
S G
Per usual delicious 😋 and reasonable prices Sushi and hot kitchen items are authentic and delicious. Ray our server was on point!! Our monthly date night for years to come
Jacob Paul L.
This place is a scam. The food was mediocre and service was meh but when the bill came they automatically added 20% tip. We had a party of 4. It does not state anywhere in writing that they automatically add gratuity. When I went to the manager they all of a sudden didn’t speak English and said everywhere adds gratuity. Then the next argument was they’ve been doing it for 25 years which was like the third lie in a row. Don’t waste your money. I will be disputing with my bank.
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