Outback Steakhouse
1361 Fitzgerald Dr, Pinole, CA 94564
About Outback Steakhouse - steak house in Richmond, California
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
Overall, Outback Steakhouse has received mixed reviews. Many guests praised the delicious food, especially the blooming onion and steak, highlighting a friendly and attentive server named Thomas. Cleanliness of the restaurant, including restrooms, was frequently noted positively. However, some diners experienced long wait times and overwhelmed service, leading to dissatisfaction with food quality, particularly with undercooked items like salmon and dried chicken sandwiches. While some emphasized the value for budget-friendly dining, others felt the experience was inconsistent, with one reviewer describing the location as a "lost cause." Overall, there were strong positive experiences alongside significant negative feedback.
Key Features
From the business
- Identifies as women-owned
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Sports
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Organic dishes
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Gender-neutral restroom
- Restroom
Crowd
- Family-friendly
Planning
- Accepts reservations
Payments
- Checks
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Bmac Avanza
June 2024 : Excellent delicious food, friendly crews, and awesome place. The manager on duty is ultra friendly. We had a long chat with him. Clean rest room.
Samuel K
Thomas was an amazing server. He gave us suggestions of what is highly recommended and freshly made. The drink recommendations he gave also were great. The blooming onion was delicious. And the steak, perfectly medium done. This is the best steakhouse on a budget! Definitely coming again
Phillip Dawson
Our server, Thomas, was quick to get us going with our order, and Super polite! Food came out promptly, and was delicious. The warm bread loaf, is amazing., highly addictive 😍.
Robert Cortez
Kudos to this restaurant for service Christmas Eve. We appreciate the sacrifice. They had their best cooks and servers out this evening, the filetminnon was on spot, and the lobster tail was delicious, albeit very small about 1 inch, was a baby.
Rae Xin
Driest chicken sandwich I've ever had in my life... Waited an hour between getting seated and getting our food. Servers are very obviously overwhelmed with customers because it took ages for them to get to us for drinks, ordering, utensils, etc. Also, I had heard that their bread is really good, and it's not?? It's decent with the butter, but it's entirely mediocre. The only thing good is the blooming onion. Don't go here :(
Mr. Mertman
Stopped in before attending a concert @ The Warefield Theater. (4:30pm) Greeted and seated, as soon as we entered. The server was sat four tables in a row. Our wait time was affected by this. She did a great job under the circumstances. Very polite, attentive, and friendly. We ordered grilled chicken w/Mashed Potatoes and a crispy chicken sandwich. We were going to order appetizers but we were running a little late, at this point. Entrees were hot and tasty. Clean and organized, which includes the restrooms. Thank you.
Christina Castellon
Saturday evening family dinner, wait time less then 15 mins. Food was great, drink great, service with Thomas was 10/10. Thank you good sir!
Ron Holliman
Not a great experience. My salmon came out undercooked. When requested to make it right, the manager came, sat down, and said, it's like sushi. I pressed for it to be remade. They just put it back on the grill, making it cooked but now dry as the desert. I sucked it up, paid and left. There was a discount given however, I consider this location a lost cause. Bloomin onion was good. The rest of the staff was ok and location was just ok. Parking is plenty.
Location
Price Range
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