Chili's Grill & Bar

Man, 3.6 is a bit much. I thought it was great. Service was great, it was quick, and the food was hot. The chicken enchilada soup was way saltier than I remembered it. The chicken strips were really great! The bacon, ranch, chicken quesadilla was pretty good as well. They made sure every request was taken care of immediately. Great place to watch the game!

Man, 3.6 is a bit much. I thought it was great. Service was great, it was quick, and the food was hot. The chicken enchilada soup was way saltier than I remembered it. The chicken strips were really great! The bacon, ranch, chicken quesadilla was pretty good as well. They made sure every request was taken care of immediately. Great place to watch the game!

The cake tasted like onions. We went back in and got a new one and that one also tastes like onions! ONIONS!!! That is not okay. That lets me know that there was some sort of cross contamination in the kitchen. The cook had to have used the same spoon to mix something including onions with the cake batter!!! How can a restaurant mess up this badly?!!! You guys are receiving a lot more business with the new businesses in the area, to drop the ball on food quality is terrible! I will be contacting the health department as it is clear cross contamination has happened!!!

The cake tasted like onions. We went back in and got a new one and that one also tastes like onions! ONIONS!!! That is not okay. That lets me know that there was some sort of cross contamination in the kitchen. The cook had to have used the same spoon to mix something including onions with the cake batter!!! How can a restaurant mess up this badly?!!! You guys are receiving a lot more business with the new businesses in the area, to drop the ball on food quality is terrible! I will be contacting the health department as it is clear cross contamination has happened!!!

Started off promising because we got seated right away... and got water right away to but that's as good as it got. Took our server took over 25 mins to get our order, and when he did took about the same time to get our drinks. I kept trying to get help but seemed staff knew that and ignored me.. so it lead to a 20 min wait for water( we also had no food ). When we did get our food it was just Ok, not sure what going on in the kitchen but other than my chicken sandwich being undercooked and falling apart breading it wasn't cut properly or clean it had cartilage tight in the middle. I did tell the staff who gave it to me i mentioned my concern and he replied that I'll need to talk to the server it took over 15 mins to get his attention, he did offer to make other but by that time I'm friends were half way done. Very disappointed as I am a fan if chili's. And I'd like to add I think this is my second ever review I've done my last one was maybe ten years ago. But I felt I had to review because that fact that I told two ppl about undercooked all that was done was 6.50 out of my tab, I was hoping for some type of acknowledgment or from the manager, not necessarily a discount, but at least a sorry And what really sent me over the edge was the fact of this whole time between waiting for drinks and voicing concerns about my food I witness staff on their phone while on the clock right in front of other paying guest. I felt it was rude because I was really trying to get staff's attention. I do understand that our server seemed overwhelmed and still tipped him generously, would love if I saw his managers help out as I saw them just going back-and-forth.

Started off promising because we got seated right away... and got water right away to but that's as good as it got. Took our server took over 25 mins to get our order, and when he did took about the same time to get our drinks. I kept trying to get help but seemed staff knew that and ignored me.. so it lead to a 20 min wait for water( we also had no food ). When we did get our food it was just Ok, not sure what going on in the kitchen but other than my chicken sandwich being undercooked and falling apart breading it wasn't cut properly or clean it had cartilage tight in the middle. I did tell the staff who gave it to me i mentioned my concern and he replied that I'll need to talk to the server it took over 15 mins to get his attention, he did offer to make other but by that time I'm friends were half way done. Very disappointed as I am a fan if chili's. And I'd like to add I think this is my second ever review I've done my last one was maybe ten years ago. But I felt I had to review because that fact that I told two ppl about undercooked all that was done was 6.50 out of my tab, I was hoping for some type of acknowledgment or from the manager, not necessarily a discount, but at least a sorry And what really sent me over the edge was the fact of this whole time between waiting for drinks and voicing concerns about my food I witness staff on their phone while on the clock right in front of other paying guest. I felt it was rude because I was really trying to get staff's attention. I do understand that our server seemed overwhelmed and still tipped him generously, would love if I saw his managers help out as I saw them just going back-and-forth.

It’s takes a lot for me to still give a place 5 stars after a bad start, but the phenomenal service from Jazmine at the bar side was worth keeping that 5 stars. She was phenomenal! Her repertoire with customers made us feel so welcomed. She was so attentive even with a full house. Drinks came quickly our food order was entered as soon as she saw we were ready. It felt like she knew instantly, that skill is why I know I’ll be returning. Definitely made what would have been a nice experience to an excellent visit.

It’s takes a lot for me to still give a place 5 stars after a bad start, but the phenomenal service from Jazmine at the bar side was worth keeping that 5 stars. She was phenomenal! Her repertoire with customers made us feel so welcomed. She was so attentive even with a full house. Drinks came quickly our food order was entered as soon as she saw we were ready. It felt like she knew instantly, that skill is why I know I’ll be returning. Definitely made what would have been a nice experience to an excellent visit.

It’s started off horrible and this was my sign to walk out. My nephew said he want stay and dine. May 8. 2024 around 6:30 the hostess walked up and asked how many in your party? No hello, no welcome! Stone face. She tossed the menus on the table and walked away. Martha was our server and all can say is this place needs a serious rehab on customer service. The customer service here is the lowest I’ve ever experience. It’s no wonder why the rating is low. I had to ask for water over and over. The food had absolutely no flavor. The woman’s bathroom had no hand soap no paper towels, no hand dryer. For the flavorless food and the price of the food such matches. This best thing I can say about this location is free parking. AVOID THIS LOCATION AT ALL COSTS!

It’s started off horrible and this was my sign to walk out. My nephew said he want stay and dine. May 8. 2024 around 6:30 the hostess walked up and asked how many in your party? No hello, no welcome! Stone face. She tossed the menus on the table and walked away. Martha was our server and all can say is this place needs a serious rehab on customer service. The customer service here is the lowest I’ve ever experience. It’s no wonder why the rating is low. I had to ask for water over and over. The food had absolutely no flavor. The woman’s bathroom had no hand soap no paper towels, no hand dryer. For the flavorless food and the price of the food such matches. This best thing I can say about this location is free parking. AVOID THIS LOCATION AT ALL COSTS!

Your standard Chili's, except this one was overly crowded and busy. I know it's a Friday but we could barely make it to our table because of people just standing around and hovering over tables and kids running around. Very disorganized But the food and drinks were great. The fajitas were fire and my friends enjoyed their meals too. Our waitress, and the man who brought us our food were very courteous and nice despite the chaos. Because of that I'll definitely come again, maybe for lunch for a calmer crowd.

Your standard Chili's, except this one was overly crowded and busy. I know it's a Friday but we could barely make it to our table because of people just standing around and hovering over tables and kids running around. Very disorganized But the food and drinks were great. The fajitas were fire and my friends enjoyed their meals too. Our waitress, and the man who brought us our food were very courteous and nice despite the chaos. Because of that I'll definitely come again, maybe for lunch for a calmer crowd.

I eat at Chili's back home (Ohio) at least twice a week and love it. This was definitely not the same experience. I ordered the ultimate Cajun pasta and the watermelon presidente margarita. Whatever is in that glass is not a margarita. My food came out faster than the drink. I'm all for quick service, but that means it was sitting there ready to be plated when I ordered it, and the quality shows that. Dry pasta, dry chicken, dry shrimp with some sauce thrown on top to try and mask it., with burnt toast on the side. Side note, this outlet is level with my food and is DISGUSTING.

I eat at Chili's back home (Ohio) at least twice a week and love it. This was definitely not the same experience. I ordered the ultimate Cajun pasta and the watermelon presidente margarita. Whatever is in that glass is not a margarita. My food came out faster than the drink. I'm all for quick service, but that means it was sitting there ready to be plated when I ordered it, and the quality shows that. Dry pasta, dry chicken, dry shrimp with some sauce thrown on top to try and mask it., with burnt toast on the side. Side note, this outlet is level with my food and is DISGUSTING.