Chili's Grill & Bar

I had a very disappointing experience at Chili’s. We were told there would be a 10-25 minute wait, but I noticed two groups without reservations being seated ahead of my party of three. When I raised this with the manager (possibly named Sam), he dismissed my concern, claiming only two names were on the list, even though the host had taken my name and seating preference. His dismissive attitude and unprofessional body language only made matters worse. Once seated, our server “Barbie” was kind and attentive, but the food did not meet expectations. One of our burgers was raw in the middle, and we were told they were out of chips for chips and salsa—only to see another table served chips shortly after. While I understand weekends can be busy, this experience was marked by poor management, inconsistent service, and subpar food. I don’t plan to return anytime soon. Also I provided one cooked and one raw

I had a very disappointing experience at Chili’s. We were told there would be a 10-25 minute wait, but I noticed two groups without reservations being seated ahead of my party of three. When I raised this with the manager (possibly named Sam), he dismissed my concern, claiming only two names were on the list, even though the host had taken my name and seating preference. His dismissive attitude and unprofessional body language only made matters worse. Once seated, our server “Barbie” was kind and attentive, but the food did not meet expectations. One of our burgers was raw in the middle, and we were told they were out of chips for chips and salsa—only to see another table served chips shortly after. While I understand weekends can be busy, this experience was marked by poor management, inconsistent service, and subpar food. I don’t plan to return anytime soon. Also I provided one cooked and one raw

I really wanted to be able to give more stars! My son warned me before we went to lunch at this Chili's location that it had like 2.8 stars. I told him no way that's right I love Chili's. Well I can only give 3 stars. So the server was phenomenal! She answered all our questions and was super helpful and attentive. The issue was with the kitchen staff. I got the fajitas (I always do!) How can they screw up fajitas right!? Well I ordered the triple but got 2 orders of shrimp 1 of steak. What was delivered to me, well the normal triple. This would not have been a big deal except then instead of leaving my food and making it right in the kitchen, the guy who brought my meal then takes it away. Now half the fun of the fajitas is the presentation! When you take away my food even after I ask you to just leave me the part that's correct, and you don't Well you have now ruined the meal! So he takes away my food and then when I get it back half the shrimp just didn't quite look cooked enough. I'm sure it was okay but it was questionable. So it was thrown away at home. Oh and the Tortillas were hard. So had to request new ones. Sadly I just wasn't very satisfied with the meal. The company, my adult son of course made up for the meal. The server she was great and definitely wished she'd delivered the fajitas, she said she'd have left the food and brought me more shrimp. My guess is the kid running out the fajitas needed lunch and got to eat the chicken. So yeahbas long as you don't customize the triple fajitas it should be fine. The staff are very nice and the place is clean and well maintained. Hope you have a good meal. 🎶 "Chili's Baby Back Ribs, BBQ Sauce, I Want My Chili's Baby Back Ribs!" 🎶

I really wanted to be able to give more stars! My son warned me before we went to lunch at this Chili's location that it had like 2.8 stars. I told him no way that's right I love Chili's. Well I can only give 3 stars. So the server was phenomenal! She answered all our questions and was super helpful and attentive. The issue was with the kitchen staff. I got the fajitas (I always do!) How can they screw up fajitas right!? Well I ordered the triple but got 2 orders of shrimp 1 of steak. What was delivered to me, well the normal triple. This would not have been a big deal except then instead of leaving my food and making it right in the kitchen, the guy who brought my meal then takes it away. Now half the fun of the fajitas is the presentation! When you take away my food even after I ask you to just leave me the part that's correct, and you don't Well you have now ruined the meal! So he takes away my food and then when I get it back half the shrimp just didn't quite look cooked enough. I'm sure it was okay but it was questionable. So it was thrown away at home. Oh and the Tortillas were hard. So had to request new ones. Sadly I just wasn't very satisfied with the meal. The company, my adult son of course made up for the meal. The server she was great and definitely wished she'd delivered the fajitas, she said she'd have left the food and brought me more shrimp. My guess is the kid running out the fajitas needed lunch and got to eat the chicken. So yeahbas long as you don't customize the triple fajitas it should be fine. The staff are very nice and the place is clean and well maintained. Hope you have a good meal. 🎶 "Chili's Baby Back Ribs, BBQ Sauce, I Want My Chili's Baby Back Ribs!" 🎶

Surprisingly we had a great dining experience, for a chain Restaurant. I've been to other Chili's and THIS LOCATION is top notch. Kudos to mgmt and a well trained staff. I would however work a bit with the hostess and her nonchalant attitude. Our server Was Excellent and her attention to detail was impressive! I look forward to returning and would highly recommend this location.

Surprisingly we had a great dining experience, for a chain Restaurant. I've been to other Chili's and THIS LOCATION is top notch. Kudos to mgmt and a well trained staff. I would however work a bit with the hostess and her nonchalant attitude. Our server Was Excellent and her attention to detail was impressive! I look forward to returning and would highly recommend this location.

Ordered a hamburger that was burnt black 😡fajitas were cold sides were missing really bad service ! Nasty food don’t waste your money & my daughter got sick from the burger !!

Ordered a hamburger that was burnt black 😡fajitas were cold sides were missing really bad service ! Nasty food don’t waste your money & my daughter got sick from the burger !!

Okay, we've coming to this Chili's for a while now. We love the food and the service has been great, until today. We got seated at our table at 5:26pm, the waitress didn't came to our table till 5:47pm. We waited 20 minutes before we can get attended, the waitress comment was "So sorry, I didn't even know this was my section." So, we gave her a break, but the rest of the evening she was M.I.A. We came here for my boy's 10 birthday, which I told one of the servers, and they completed forgot about it. Then when I asked our waitress to bring take home boxes, she forgot as well, so I got up to get them myself. I'm still giving this place a 5 stars because their food is always great. And 4 stars on service, every other time we've been here, it's been really good. And a one time bad service is not going to make it all bad.

Okay, we've coming to this Chili's for a while now. We love the food and the service has been great, until today. We got seated at our table at 5:26pm, the waitress didn't came to our table till 5:47pm. We waited 20 minutes before we can get attended, the waitress comment was "So sorry, I didn't even know this was my section." So, we gave her a break, but the rest of the evening she was M.I.A. We came here for my boy's 10 birthday, which I told one of the servers, and they completed forgot about it. Then when I asked our waitress to bring take home boxes, she forgot as well, so I got up to get them myself. I'm still giving this place a 5 stars because their food is always great. And 4 stars on service, every other time we've been here, it's been really good. And a one time bad service is not going to make it all bad.

Chilies restaurant is very good and the service is very good and the employees are very nice and they help you if you are vegetarian or have an allergy they are very helpful. Their food is very good and has a lot of flavor and they have really good French fries with ranch on the side, they also have really good chips with guacamole and with a spicy sauce. But their bathroom toilets is overflowing and one of the faucet does not work and with the soap dispenser also out of soap or not working. You should try their pasta it taste amazing and is full of favor including some spices in it. But otherwise everything else taste amazing and you should definitely come to this restaurant and get their food.

Chilies restaurant is very good and the service is very good and the employees are very nice and they help you if you are vegetarian or have an allergy they are very helpful. Their food is very good and has a lot of flavor and they have really good French fries with ranch on the side, they also have really good chips with guacamole and with a spicy sauce. But their bathroom toilets is overflowing and one of the faucet does not work and with the soap dispenser also out of soap or not working. You should try their pasta it taste amazing and is full of favor including some spices in it. But otherwise everything else taste amazing and you should definitely come to this restaurant and get their food.

This is the worst Chills I’ve ever been to. If I could give it 0 stars I would. Let me just start by saying that it took a good 15 minutes for a host to even approach us and greet us. When we finally got a table we were ignored, a group of 10+ people walked in after we had already gotten our table and they were greeted, and even got to put in their drink order. After waiting another good 5 minutes we decided that we were just not going to be getting any service so we walked out. I could understand the long wait if we too were a large group but I had 2 other people with me, clearly we were not a large group. I will not be dining here ever again. Do to racial discrimination and inequality. This location needs other workers and staff members that make the restaurant better not worse.

This is the worst Chills I’ve ever been to. If I could give it 0 stars I would. Let me just start by saying that it took a good 15 minutes for a host to even approach us and greet us. When we finally got a table we were ignored, a group of 10+ people walked in after we had already gotten our table and they were greeted, and even got to put in their drink order. After waiting another good 5 minutes we decided that we were just not going to be getting any service so we walked out. I could understand the long wait if we too were a large group but I had 2 other people with me, clearly we were not a large group. I will not be dining here ever again. Do to racial discrimination and inequality. This location needs other workers and staff members that make the restaurant better not worse.