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LongHorn Steakhouse - Steakhouse in Phoenix, Arizona

LongHorn Steakhouse

4.5 (2324 reviews)

4585 E Cactus Rd, Phoenix, AZ 85032

Steak house
Bar & grill
Barbecue restaurant
Family restaurant
Takeout Restaurant
Traditional American restaurant

About LongHorn Steakhouse - steak house in Phoenix, Arizona

Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.

Customer Review Summary

LongHorn Steakhouse consistently delivers excellent food and service. The Parmesan Crusted Chicken and steaks receive high praise for being flavorful and perfectly cooked. Servers are described as attentive, friendly, and going above and beyond to enhance the dining experience. The restaurant's cleanliness and cozy atmosphere add to a pleasant dining environment. Some reviews highlight exceptional experiences for special occasions, thanks to thoughtful server gestures. However, not all experiences were perfect, with a few diners encountering issues like incorrect steak doneness and inconsistent service from their waitstaff. Overall, most patrons recommend LongHorn Steakhouse for its great food, service, and inviting ambiance.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.5 out of 5
5
1652
4
415
3
126
2
62
1
69
Based on 2324 reviews

The Hungry Hunter

3 months ago

It had been about five years since my last visit to LongHorn Steakhouse, and I had forgotten just how incredible the Parmesan Crusted Chicken is. From the first bite, I was reminded why this dish is such a standout. The chicken was cooked to absolute perfection—juicy, flavorful, and paired with melted cheese that elevated it to another level. I was so impressed that I asked our waiter, Ken, to let the chef know how much we loved our meal. Ken told us the chef's name was Josh, and it’s clear he’s a true master of his craft. Ken himself provided exceptional service, keeping our drinks refilled and checking on us regularly without being intrusive. He was friendly, attentive, and ensured our dining experience was top-notch. Another thing that really stood out was the cleanliness of the restaurant. It’s evident that the staff takes great pride in their work and treats the establishment like it’s their own. The attention to detail and high standards are apparent everywhere you look. Overall, this visit reminded me why LongHorn Steakhouse is such a gem. The delicious food, excellent service, and spotless atmosphere make it a place I’ll be returning to much sooner than another five years! Highly recommend!

Mason

I had an absolutely fantastic experience at this steakhouse! From the moment I walked in, I was greeted with warm hospitality and excellent service. The staff was incredibly attentive, friendly, and made sure everything was perfect throughout my meal. Now, let’s talk about the food—simply outstanding! The steak was cooked to perfection, juicy, and full of flavor. Every bite was a delight, and the sides complemented the dish perfectly. The atmosphere was also amazing—cozy, elegant, and the perfect place to enjoy a great meal. I genuinely enjoyed every moment here and will definitely be coming back.

Andrew Vogt

2 weeks ago

Service is always great and the steak is even better. Forget her name but waiter was exceptional and went above and beyond when we were dining after a long road trip.

Daniel Porter Friedman

5 months ago

Great inexpensive steak joint. The must have are the brussel sprouts!! One of the best I've ever had. The steak was good and cooked to perfection. Went for bday lunch and their desserts were great! Definitely will go back

Tracy Souza

5 months ago

Absolutely wonderful experience. Took my husband here to celebrate his new job and our server Tess (Tesla) was absolutely incredible. She delivered incredible service and some bomb food! We had a steak and ribs and stuffed ourselves! I had to go to the bar for change twice and the bartender was so sweet (I didn't catch his name bit he wears glasses and was absolutely OWNING the bar. He was kind and patient! Brynn the hostess was also so sweet when we met in the bathroom and I asked her to embarass my husband. Overall the best night I've had in a long time and it's all because of the amazing staff here! Keep doing what you're doing and thank you for making a special night even more special!

Katalina

11 months ago

Came to dinner tonight for my mom’s birthday. She wanted a lowkey steak night and thought Longhorns would be good. We had an absolutely awesome night and dinner. The food was delicious, everything we ate was awesome. I especially liked my dish which was the Parmesan crusted chicken and the fresh bread they start you with is so good. My boyfriend and mom had steak and both liked their dishes! However the highlight was definitely our server, Michael B. Michael was such a great server! He was attentive and kept making sure we were all good with our order and with refills. He was super friendly and at the end of the night completely surprised us by bringing out an ice cream birthday sundae for my mom. It totally made her night! She had opted out of dessert because she had felt full but still ate most of the ice cream and was super happy. Michael brought a candle and everything so we could sing to her. It totally made her night! He definitely went above and beyond for us and I really appreciated it. Great experience overall, would definitely recommend this location.

David Hatfield

It's rare that I can pull into a new part of town, read a review and sit down at a place and have a great meal! These guys did not disappoint whatsoever. Took my dad here and we both got the bone-in ribeyes with a couple sides. Service was amazing, interior decor was really well done, comfortable seating and booths. For the price that I paid, the food was five star! Highly recommend

Laurie F

8 months ago

The meal started on a high note with the nice warm atmosphere and a delicious loaf of warm bread and butter, which unfortunately arrived late because our server had forgotten it at first. Despite his friendly demeanor, the service was disappointing overall. The baked potatoes were fantastic--loaded and perfectly fluffy. However, the steaks were not cooked to the correct temperatures. I ordered a Ribeye Medium-Rare, but it came out Medium and Tough. My mother requested a Medium Filet Mignon, but it was served Rare and too bloody and tough for her to cut. By the time the waiter checked on us to ask how "everything was," we were already halfway through our meal, having filled up on bread. He offered to replace the steaks, but we didn't have time. Surprisingly, he didn't offer any discount, even though he admitted his mistake. While I appreciated his honesty in checking his notes and admitting the error, a gesture of compensation would have been appropriate. Another frustration was the lack of beverage refills. I had to ask another employee for a refill because our server was nowhere to be found for long stretches. This other employee, along with the hostess, was very nice and helpful. Overall, the experience could have been great if not for the server's mistakes, especially since he only had three tables to manage. To cap it off, when he brought the check, he mistakenly swapped one of our receipts with the table next to us. I didn't notice this until I got home, but as my photo of the receipts shows, one copy had our total with another table's order list. I hope the other table didn't receive the discount that should have been ours. In summary, while there were some positives and the server was a nice gentleman, the service issues and quality of the steaks (which is why we went) significantly detracted from what could have been an enjoyable experience.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$$