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Black Angus Steakhouse - Steakhouse in Phoenix, Arizona

Black Angus Steakhouse

4.1 (1832 reviews)

7606 W Bell Rd, Glendale, AZ 85308

Steak house

About Black Angus Steakhouse - steak house in Phoenix, Arizona

Chain offering beef, seafood & surf 'n' turf combos, plus traditional sides, in Western-themed digs.

Customer Review Summary

The reviews for Black Angus Steakhouse highlight a mix of dining experiences. Many diners praised the food, particularly the appetizers like fried zucchini, steaks, and desserts, receiving high marks for taste and quality. Service received mixed feedback; some praised attentive and friendly servers, while others reported issues with waitstaff being inattentive or overwhelmed. The atmosphere was described as inconsistent, with some reviewers enjoying a delightful experience, while others found it dingy and affected by staff drama. Overall, while the food quality was a strong point, service inconsistency and atmosphere issues were notable concerns for several guests.

Key Features

Service options

  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour food
  • Hard liquor
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Gender-neutral restroom
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Quiet

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.1 out of 5
5
1048
4
363
3
178
2
106
1
137
Based on 1832 reviews

Danielle Dougherty

1 month ago

Fantastic food, and terrific server. Trinity was super, and a shout out to the chef as well. The fried zucchini was so incredibly good!!! We ordered it as an appetizer and I liked it so much I asked for it as a side for my burger too! Great job all the way around! My new favorite restaurant!!!

Salina Aguilar

2 months ago

We had a great dining experience tonight. It was a Mother and Daughter dinner. The food was amazing. My daughter ordered the T bone steak medium which was perfect. I ordered the ribs and BBQ chicken. Their Ranch dressing is so good. To top it all off we ordered the Huge chocolate cake with hot fudge and some vanilla ice cream. Oh my! Wev still definitely be coming back. Service was great as well. Forgot to mention the drink that was absolutely delicious.

Kayla Birk

2 months ago

Food was excellent. Got the tomahawk for two and some sides. Steak was one of the best I've had, 10/10. The server forgot to put in the app, no big deal, however - felt like he was trying to run away from us every time he stopped by. I couldn't finish one sentence before he was walking away from the table. It was also really empty in the restaurant so it couldn't have been related to being super busy. I would definitely eat here again but hope for a different waiter. Also, not good music if that matters to you.

Derick Kiang

3 months ago

So let me be clear on one thing. This review isn't based on the food, it is based on the atmosphere and staff which, sadly outweighed the food. The food was delicious! The filet mignon i got melted and was soo tender and the ribs were juicy and delicious. Everything was good from the drinks, the salads the entrees and the dessert. (Which) i didn't get a picture because I immediately wanted to dig in. But the atmosphere felt so dingy and depressing. There was also a weird energy in there the moment I walked in and found out why soon. There was some major drama going on and they could not be professional enough to keep it in the kitchen. Long story short someone just quit because they didn't like the way they were treated by a customer. But they had such a commotion going on that noone was paying attention to their tables. Especially our waiter. We sat there for about 10 minutes before he came up and asked about drinks. So we ordered drinks and an appetizer. It took like 15 minutes. And when he came back with the drinks and appetizers, we were ready to order. So me and my wife both ordered a salad with our foods and our food was not long to come out. But they brought the food out before our salads? Which i thought the salads were supposed to come first. Buy anyway, he brought our food and then I asked about the salad and then he came out with the salads 5 minutes later. While eating this waiter made himself scarce. I was sitting there with an empty cup for about 20 minutes and then when I finally saw him passing by putting water in other people's cups I stopped him and asked if he could fill mine too and please bring the dessert. So he filled it and came back with the dessert. Luckily he asked me if I wanted a refill on my main drink but it was a little late. He only asked me one time that whole night if me or my wife wanted refills and that was ridiculous to me. Then I asked him for the check and he brought just a receipt and put it on the table. I was expecting him to take my card but it seemed like he didn't have the time. I waited another 10 minutes and just got up and decided I'd pay at the front. I got up to the front went to give my receipt to the lady up there and she rudely said " your supposed to pay your server"! Then he came from behind us and went to the back. Idk it was all weird and I have never had an experience like that at any restaurant. I just feel really bad for those cooks who do such a great job with the food, and the servers basically trample on that with there actions. I won't be coming back to this location but at least me and my wife had a good anniversary dinner! Big shout out to those chefs you guys were amazing!

charles calhoun

4 months ago

We were celebrating a birthday a a general get together. The hostess was dry and not very friendly. It was made up by our server being super nice and friendly. Food was good and reasonably priced.

Sharon-Anne Weber

This was one of my best dining out experiences in a long time. The food was excellent. We ordered prime rib and it was cooked perfectly. The appetizers were good and the dessert was phenomenal. The waitress we had was very attentive and had a wicked sense of humor. We definitely will be coming back here again.

Nicole Good

Based on the reviews, I had high expectations that weren't met. We had a large group go during the week for a business, networking dinner. They were short staffed, which may not have been able to be helped. The food was good, but not great. They were not incredibly busy, so we were able to talk and hear each other. The drinks at the table went empty a few times and the appetizers were just so so. The steaks and salmon looked good. My expectations may have just been a little too high. I would go here for a family dinner, but not a business dinner.

Ashley Rau

Went here for my Grandmother's 90th birthday. The waitress handled our orders well and was very responsive to our needs. She also was very respectful of us not wanting the restaurant to make a big deal of her birthday, but they still sent us home with a cookie for her. It was very sweet!

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–10 PM
Saturday 11 AM–10 PM
Sunday 11 AM–9 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$$