Hokkaido

As a visitor from out of town, I saw this location and was intrigued by the 4.5 stars. Sadly, what a disappointment. We were greeted by four greeters standing at the hostess desk. As they all 4 stared at us, we said we would just sit at the bar. Great. Apparently, they needed four people to greet guests as they walk in. No my concern. After being seated for a few minutes, I finally asked one of the waitresses behind the bar if we could have two waters, one with a lemon. She came back with the waters and said that they were out of lemons. (My food was later served with a lemon-some how they magically had lemons again.) We put in our order, waited what seemed a bit longer than average before the appetizer and my buddies meal came out. See the photo with the timestamp. No plates to share the apps or chop sticks for my buddy. I had to ask for those. A full ten minutes later I asked they check on my meal. He goes around the corner where I can see a couple other dishes, grabs it after a quick conversation with another “bartender” and brings it over. Interesting. Not sure how long it sat there. I then had to ask for chop stocks and the soy sauce separately because they didn’t think to bring them at once. Meal was fair. Just fair. The female bartender, then poured me two small dishes of soy sauce and said that she needed to take the rest so they could clean them. No huge deal but it’s just one thing after another. We get our bills and of course we had to ask for them, two dollars were charged for tapwater. We asked about that. They laughed nervously I guess and took it off the bill. Not sure what that was about. Management should probably get a wrangle on this place. The bartenders behind the bar continue to have full conversations while showing each other their phone and sharing jokes. Just overall poor customer service and consideration. The behind the bar area looks like a mess. See the photos. Not sure if I got a bad group of new employees but overall, I would not recommend wasting your time here.

As a visitor from out of town, I saw this location and was intrigued by the 4.5 stars. Sadly, what a disappointment. We were greeted by four greeters standing at the hostess desk. As they all 4 stared at us, we said we would just sit at the bar. Great. Apparently, they needed four people to greet guests as they walk in. No my concern. After being seated for a few minutes, I finally asked one of the waitresses behind the bar if we could have two waters, one with a lemon. She came back with the waters and said that they were out of lemons. (My food was later served with a lemon-some how they magically had lemons again.) We put in our order, waited what seemed a bit longer than average before the appetizer and my buddies meal came out. See the photo with the timestamp. No plates to share the apps or chop sticks for my buddy. I had to ask for those. A full ten minutes later I asked they check on my meal. He goes around the corner where I can see a couple other dishes, grabs it after a quick conversation with another “bartender” and brings it over. Interesting. Not sure how long it sat there. I then had to ask for chop stocks and the soy sauce separately because they didn’t think to bring them at once. Meal was fair. Just fair. The female bartender, then poured me two small dishes of soy sauce and said that she needed to take the rest so they could clean them. No huge deal but it’s just one thing after another. We get our bills and of course we had to ask for them, two dollars were charged for tapwater. We asked about that. They laughed nervously I guess and took it off the bill. Not sure what that was about. Management should probably get a wrangle on this place. The bartenders behind the bar continue to have full conversations while showing each other their phone and sharing jokes. Just overall poor customer service and consideration. The behind the bar area looks like a mess. See the photos. Not sure if I got a bad group of new employees but overall, I would not recommend wasting your time here.

Once we arrive with a party of eight the owner was rushing us in. Because other people was waiting. As I look around everyone was waiting too. Our waitress was great. I felt like we were being rushed in and out. I don’t think the owner should run a business like this. I hope that this was not because we are people of color. I hope the owner reads this. And hopefully is want be so rude!!

Once we arrive with a party of eight the owner was rushing us in. Because other people was waiting. As I look around everyone was waiting too. Our waitress was great. I felt like we were being rushed in and out. I don’t think the owner should run a business like this. I hope that this was not because we are people of color. I hope the owner reads this. And hopefully is want be so rude!!

My family arrived about 15 or so minutes prior to closing. Unlike some other places, they welcomed us in despite the time. We were seated immediately, enjoyed some good conversation with our table mates, and was entertained by our Hibachi chef. Food was good. Service was good. Will definitely make this our "go-to" hibachi restaurant!

My family arrived about 15 or so minutes prior to closing. Unlike some other places, they welcomed us in despite the time. We were seated immediately, enjoyed some good conversation with our table mates, and was entertained by our Hibachi chef. Food was good. Service was good. Will definitely make this our "go-to" hibachi restaurant!

The service and atmosphere was good. However the portion of the food for $15 was very small. They give you a good portion of rice but very little chicken and vegetables.

The service and atmosphere was good. However the portion of the food for $15 was very small. They give you a good portion of rice but very little chicken and vegetables.

For $40.00 I sure expected more than sample portions (photo below was how I received the meal). Food tasted pretty decent (shrimp overcooked), if you have a taste for hibachi then this place will settle the craving, but it’s very likely that I would not go back for more.

For $40.00 I sure expected more than sample portions (photo below was how I received the meal). Food tasted pretty decent (shrimp overcooked), if you have a taste for hibachi then this place will settle the craving, but it’s very likely that I would not go back for more.

My boyfriend and I went here while passing through because we saw it on on Happy Cow, and were excited to have a vegan hibachi experience. We sat down on the hibachi side and got an avocado roll as well as the tofu & veggie dinner, no eggs in the fried rice. The onion soup that comes with it is made with beef broth, so be sure to ask for double salads. Our server was amazing and so was our chef, Ede. They make sure to cook the tofu before any meat is cooked on the grill, which is amazing and much appreciated. Our food was super yummy and well seasoned. We will definitely be coming back here.

My boyfriend and I went here while passing through because we saw it on on Happy Cow, and were excited to have a vegan hibachi experience. We sat down on the hibachi side and got an avocado roll as well as the tofu & veggie dinner, no eggs in the fried rice. The onion soup that comes with it is made with beef broth, so be sure to ask for double salads. Our server was amazing and so was our chef, Ede. They make sure to cook the tofu before any meat is cooked on the grill, which is amazing and much appreciated. Our food was super yummy and well seasoned. We will definitely be coming back here.

Food was great as usual. I ordered some sushi for pick up. The older gentleman that is always behind the bar working on the take out orders (owner?) was moving back and forth. He would pass by the ladies doing the take out orders, and would hold his arm out straight to push them out of the way when he walked by. He did this a few times, and then pushed the take out girl into a waitress picking up drinks causing her to slosh one of the drinks down my pant leg. She had to get it refilled by the bartender, and never said anything to me or any of the workers. He just looked at the spill on the floor scowling. Definitely puts a damper on the atmosphere there if this is what goes on consistently. When the drink was spilled the waitress asked what just happened, and the other worker told her he pushed me.

Food was great as usual. I ordered some sushi for pick up. The older gentleman that is always behind the bar working on the take out orders (owner?) was moving back and forth. He would pass by the ladies doing the take out orders, and would hold his arm out straight to push them out of the way when he walked by. He did this a few times, and then pushed the take out girl into a waitress picking up drinks causing her to slosh one of the drinks down my pant leg. She had to get it refilled by the bartender, and never said anything to me or any of the workers. He just looked at the spill on the floor scowling. Definitely puts a damper on the atmosphere there if this is what goes on consistently. When the drink was spilled the waitress asked what just happened, and the other worker told her he pushed me.